Before you drop your link or start promoting your WithMe Hub, it's a great idea to test your setup — just like a real customer would! 👀
This helps ensure everything looks and feels perfect for your audience before you go live.
📲 How to Preview Your Hub Like a Customer
There are 4 ways to preview your hub and products.
1️⃣ Use the Built-In Mobile Preview (Inside Your Dashboard)
On your Creator Dashboard, go to the "My Hub" page.
On the right-hand side, you'll see a mobile preview section.
This preview:
Shows your hub from a member's perspective
Updates in real-time as you make changes
Reflects product listings, descriptions, pricing, and checkout layout
Lets you see how your product appears while you're building it
Even when editing a product, you'll see how it pans out visually at each step.
✅ This is the fastest way to:
Monitor layout
Adjust copy
Check design
Avoid going back and forth
⚠️ However, the preview may not always be 100% accurate for live testing.
To check for real-world bugs, loopholes, or checkout behavior, you should test the live site.
✨ Use Live Preview (Not a customer / Customer)
You can also open a live preview of your own hub directly from your dashboard. Switch between Not a customer and Customer views, and between Desktop and Mobile, without creating a second account.
Customer preview shows the actual unlocked member content across all ten product types (membership, 1:1 coaching, community, course, custom product, lead capture, link, webinar, coaching call, and digital product), such as community posts or coaching availability, instead of a checkout screen or your creator view, even if payments aren't connected yet.
Not a customer preview shows what a visitor sees: the locked cards and sales pages a visitor sees before buying if your Hub plan is paid, or the offline page if your Hub plan is unpaid or lapsed.
Tap Start preview, then Apply to confirm your choices. The preview opens as a dialog on desktop and a bottom sheet on mobile. Closing or pressing Escape discards unapplied changes.
Preview is read-only: nothing you do there is saved or sent to real customers, including community posts, comments, coaching messages, paid DMs, and lesson progress.
In Customer preview, coaching call booking, calendar availability, and your Google Calendar connection display normally, but clicking a time slot shows a notice that Booking is disabled in preview instead of letting you book a real session.
Async coaching chat and paid messages show a placeholder in preview, because each customer's conversation is private and unique to them.
The preview also shows Your hub link with one tap to copy (or share, on phones) so you can add it to your social bio.
2️⃣ Test the Logged-Out (Non-Member) Live View
You can preview this instantly using the Not a customer view in Preview, or view your hub as a logged-out user to see what a visitor sees: your live hub if your Hub plan is paid, or the offline page if it's unpaid or lapsed.
Important
If you're logged into your creator dashboard and paste your hub link into another browser tab, you'll be redirected to your dashboard.
This happens because you're already logged in as a creator — not because members see your dashboard.
To properly test the non-member view, you can:
Use Incognito / Private mode
Use a different browser
Or log out completely
The easiest way:
Click your hub link at the top-right corner of your dashboard (not the copy icon).
This opens a new window showing what a logged-out visitor sees: your live hub if your Hub plan is paid, or the offline page if it's unpaid or lapsed.
From here, you can:
Browse landing pages
Test product listings
Click into checkout
Review payment flow
Experience your hub exactly like a new visitor
This is one way to test the full non-member customer journey. You can also use the Not a customer view in Preview for a quicker check without leaving your dashboard.
3️⃣ Test the Live Member Experience
If you want to see what paying members experience, you can use the Customer view in Preview to see unlocked member content across all your product types, without creating a real test account. If you'd like a dedicated live account instead, you can also create a real test account.
Alternative Method:
Create a new member account using an alternate email address (not your creator email).
Generate a 100% promo code: here's how.
Use the promo code to join your own product for free.
Log in as that member and test the full experience.
Now you can:
Access products as a real member
Test locked vs unlocked content
Check course navigation
Experience downloads (if enabled)
Explore community interactions
Test onboarding flow
This becomes your permanent live testing account for future updates.
Inviting a Test Customer via the Customers Tab
You can also add a test customer from the Customers tab in your dashboard. When you invite a customer this way, an invitation email is sent to the email address you entered.
The account will show as pending until one of the following happens:
The invitee clicks the link in the email and creates an account, or
You create a new account yourself using that same email address.
Once the account is created, it will have access to the product you assigned.
💡 Pro Tip
Keep this test member account active.
Any time you:
Launch a new product
Update pricing
Change checkout settings
Add downloads
Adjust structure
You can instantly test the real member experience before announcing changes publicly.
✅ Summary
You have four powerful ways to test your hub:
Dashboard mobile preview (fast build view)
Logged-out live site (non-member flow)
Real test account (dedicated live testing account)
Live preview (Not a customer / Customer, Desktop/Mobile)
Testing takes just a few minutes — but ensures your audience has a smooth, polished experience from day one.
✨ Testing only takes a minute — but it gives you peace of mind and ensures your audience has a seamless, polished experience from day one! 💼