# WithMe Help Center > How can we help? ## Set up your WithMe Creator Hub - [πŸš€ How to Build & Launch Your WithMe Hub in 15 Mins](https://help.withme.so/en/articles/11162055-how-to-build-launch-your-withme-hub-in-15-mins.md): How to build and launch your WithMe Platform within 15 minutes - [πŸ–ΌοΈ How to Upload or Change Your Profile Picture, Banner,Social Links or Bio on WithMe](https://help.withme.so/en/articles/11162073-how-to-upload-or-change-your-profile-picture-banner-social-links-or-bio-on-withme.md): πŸ–ΌοΈ How to Upload or Change Your Profile Picture, Banner,Social links or Bio on WithMe - [✨ How to Change Your WithMe Username](https://help.withme.so/en/articles/11162108-how-to-change-your-withme-username.md): How to Change Your WithMe Username - [How to Add or Update Your Bio on Your WithMe App](https://help.withme.so/en/articles/11162674-how-to-add-or-update-your-bio-on-your-withme-app.md): How to Add or Update Your Bio on Your WithMe App - [Follow WithMe on Social Media](https://help.withme.so/en/articles/11162715-follow-withme-on-social-media.md): Get more of WithMe - [πŸ“€ Upload Guide: Content Size, Device, and Connection Best Practices](https://help.withme.so/en/articles/7034866-upload-guide-content-size-device-and-connection-best-practices.md): Our advice on size guides and best practices when uploading your content. - [How to Rearrange Products in Your WithMe Hub](https://help.withme.so/en/articles/11162727-how-to-rearrange-products-in-your-withme-hub.md): How to Rearrange Products in Your WithMe Hub - [🌟 How Add Your Brand Logo on Your Hub](https://help.withme.so/en/articles/9824238-how-add-your-brand-logo-on-your-hub.md): how to add your Brand Logo to make it feel uniquely you - [πŸ†“ 14-Day Free Trial β€” Your All-Access VIP Pass](https://help.withme.so/en/articles/12022999-14-day-free-trial-your-all-access-vip-pass.md): Learn what’s included in your 14-day free trial, how to claim it, and tips to get the most out of every feature before it ends. - [How to Add Your WithMe Hub to Your Social Media Accounts](https://help.withme.so/en/articles/11853722-how-to-add-your-withme-hub-to-your-social-media-accounts.md): How to Add Your WithMe Hub to Your Social Media Accounts - [WithMe, Stripe, and transaction fees](https://help.withme.so/en/articles/11190661-withme-stripe-and-transaction-fees.md): WithMe, Stripe, and transaction fees - [How to update your Platform's Fonts & Colors](https://help.withme.so/en/articles/11162696-how-to-update-your-platform-s-fonts-colors.md): How to update your Store's Fonts & Colors - [🏷️ How to Organize Products by Category on Your Hub](https://help.withme.so/en/articles/14994833-how-to-organize-products-by-category-on-your-hub.md): Explains that Hub sections are visual category headings \(not clickable sub-pages\) and walks through pairing them with Featured Products blocks to organize products by category. ## Your 7-Step Creator Kickstarter β€” Go From Zero to First Sale - [Your 7-Step Creator Kickstarter](https://help.withme.so/en/articles/12549289-your-7-step-creator-kickstarter.md): A short course to help you stop spinning, start selling - and turn your first idea into something people can buy - [Part 1: Ignite your spark](https://help.withme.so/en/articles/12517229-part-1-ignite-your-spark.md) - [Part 2: Define how you shine](https://help.withme.so/en/articles/12517245-part-2-define-how-you-shine.md) - [Part 3: Choose which path to take](https://help.withme.so/en/articles/12517247-part-3-choose-which-path-to-take.md) - [Part 4: Build your content with AI](https://help.withme.so/en/articles/12517249-part-4-build-your-content-with-ai.md) - [Part 5: Design your PDF in Canva](https://help.withme.so/en/articles/12517251-part-5-design-your-pdf-in-canva.md) - [Part 6: Polish and package](https://help.withme.so/en/articles/12517252-part-6-polish-and-package.md) - [Part 7: Share your product with the world](https://help.withme.so/en/articles/12517253-part-7-share-your-product-with-the-world.md) - [Part 8 \(Bonus\): Ladder up](https://help.withme.so/en/articles/12517257-part-8-bonus-ladder-up.md) ## Build Your First Product - [πŸ“¬ How to Onboard Imported Contacts: Step-by-Step Guide for Migrating from Kajabi or CSV](https://help.withme.so/en/articles/14734906-how-to-onboard-imported-contacts-step-by-step-guide-for-migrating-from-kajabi-or-csv.md): A step-by-step guide for creators migrating from Kajabi or CSV, covering how to import contacts, send a welcome broadcast email, and stop or unschedule a broadcast. - [πŸ”— How to Embed or Link WithMe Products on Your WordPress Website](https://help.withme.so/en/articles/14734888-how-to-embed-or-link-withme-products-on-your-wordpress-website.md): Step-by-step guide showing creators how to grab their WithMe product and Hub links and add them to a WordPress website using buttons, menus, or developer handoff. - [πŸ—οΈ Why WithMe Is Built to Last β€” Platform Stability & Company Background](https://help.withme.so/en/articles/14734872-why-withme-is-built-to-last-platform-stability-company-background.md): Explains why creators can trust WithMe as a long-term platform β€” covering 0% commission, simple one-plan pricing, continuous development, and content ownership. - [πŸ”‘ How to Manage Customer Product Access](https://help.withme.so/en/articles/14734831-how-to-manage-customer-product-access.md): A step-by-step guide for WithMe creators on how to view, grant, remove, and transfer product access for their customers from the Creator Dashboard. - [πŸš€ Course Structure, Downloads & Mobile App β€” What You Can Do on WithMe](https://help.withme.so/en/articles/14702163-course-structure-downloads-mobile-app-what-you-can-do-on-withme.md): Overview of WithMe's course structure \(Section β†’ Chapter β†’ Lesson\), downloadable content toggle, and native iOS/Android mobile apps β€” three core platform capabilities every creator should know about. - [πŸ‘₯ Team Member Roles and Editing Permissions](https://help.withme.so/en/articles/14686228-team-member-roles-and-editing-permissions.md): Explains that WithMe currently operates as a single-owner platform without team member roles or multi-user editing permissions, and provides workarounds for creators who want to collaborate with te... - [πŸ‘₯ Team Member Roles & Editing Permissions on Your Hub](https://help.withme.so/en/articles/14679189-team-member-roles-editing-permissions-on-your-hub.md): Explains that WithMe Hubs currently support a single owner account without separate team member or editor roles, clarifies the difference between customer access and editing access, and offers prac... - [πŸŽ“ How eWebinar Onboarding Sessions Work β€” Scheduling, Replays & On-Demand Access](https://help.withme.so/en/articles/14666272-how-ewebinar-onboarding-sessions-work-scheduling-replays-on-demand-access.md): Explains how WithMe's eWebinar onboarding sessions work, including the rolling schedule, on-demand access, replays, and email notifications β€” helping creators understand all the ways they can attend. - [πŸ”— Troubleshooting: My WithMe Hub Link Redirects to the Home Page](https://help.withme.so/en/articles/14734914-troubleshooting-my-withme-hub-link-redirects-to-the-home-page.md): Explains how to troubleshoot a withme.so/username Hub link that redirects to the home page, and clarifies the difference between standard Hub link issues and custom domain DNS problems. - [πŸ” How to Find and Edit Your Landing Pages & Checkout Pages](https://help.withme.so/en/articles/14666254-how-to-find-and-edit-your-landing-pages-checkout-pages.md): Learn the difference between landing pages, checkout pages, and course pages on WithMe, and how to find and edit your landing and checkout pages from the Memberships section. - [πŸ”§ What to Expect During Platform Updates and Maintenance](https://help.withme.so/en/articles/14666248-what-to-expect-during-platform-updates-and-maintenance.md): Learn what to expect during WithMe platform updates, including which features may be temporarily unavailable, typical timelines, and what you can keep working on in the meantime. - [πŸ”— Embedding External Tools & Third-Party Content on Your WithMe Hub β€” What's Supported](https://help.withme.so/en/articles/14666244-embedding-external-tools-third-party-content-on-your-withme-hub-what-s-supported.md): A guide to what external tools and third-party content \(podcast players, AI tools, audio platforms, video, forms\) can be embedded on your WithMe hub, plus step-by-step instructions and limitations ... - [πŸ‘€ How to Preview Your Hub, Memberships & Courses Like a Customer](https://help.withme.so/en/articles/14654703-how-to-preview-your-hub-memberships-courses-like-a-customer.md): A complete guide to previewing your WithMe Hub, memberships, and courses the way your customers see them β€” including the share link, built-in preview tabs, and the incognito test-account workaround. - [🎬 How to Migrate Videos from Vimeo \(or Other Hosts\) to WithMe](https://help.withme.so/en/articles/14638462-how-to-migrate-videos-from-vimeo-or-other-hosts-to-withme.md): A step-by-step guide for creators migrating video content from Vimeo, YouTube, or other third-party hosts to WithMe's secure native video player, covering DIY bulk download/re-upload and done-for-y... - [πŸš€ Migrating from Kajabi to WithMe: Domains, Client Access & Editing Lessons](https://help.withme.so/en/articles/14638442-migrating-from-kajabi-to-withme-domains-client-access-editing-lessons.md): A step-by-step guide for creators migrating from Kajabi to WithMe, covering how to connect a custom domain, how clients access the new portal, and how to edit or remove lesson content like images a... - [πŸ”— How to Use Your WithMe Hub as a Link-in-Bio \(Linktree Alternative\)](https://help.withme.so/en/articles/14765108-how-to-use-your-withme-hub-as-a-link-in-bio-linktree-alternative.md): Explains how creators can use their WithMe Hub as a Linktree alternative by adding external project and business links via Social Links in the Header tab, eliminating the need for a separate link-i... - [Migrating from Kajabi to WithMe β€” Complete Migration Guide](https://help.withme.so/en/articles/14853708-migrating-from-kajabi-to-withme-complete-migration-guide.md): The complete guide for Kajabi creators moving to WithMe β€” what migrates, what needs manual setup, how to handle existing customers, and how to go live fast with the DFY migration service. - [Migrating from Thinkific to WithMe β€” What to Expect](https://help.withme.so/en/articles/14853706-migrating-from-thinkific-to-withme-what-to-expect.md): A step-by-step guide for Thinkific course creators moving to WithMe β€” what migrates, what needs manual setup, and how to bring your students across without interruption. - [Migrating from Beacons to WithMe β€” What to Expect](https://help.withme.so/en/articles/14853703-migrating-from-beacons-to-withme-what-to-expect.md): A guide for Beacons creators moving to WithMe β€” what transfers, what needs rebuilding, and how to make the switch without losing revenue or your audience. - [Migrating from Skool to WithMe β€” What to Expect](https://help.withme.so/en/articles/14853701-migrating-from-skool-to-withme-what-to-expect.md): A practical guide for Skool community owners moving to WithMe β€” what migrates automatically, what needs manual setup, and how to bring your members across. - [Migrating from Stan Store to WithMe β€” What to Expect](https://help.withme.so/en/articles/14853699-migrating-from-stan-store-to-withme-what-to-expect.md): A practical guide for Stan Store creators moving to WithMe β€” what comes with you, what needs manual setup, and how to use the DFY migration service to go live fast. - [What Happens When You Cancel? Access, Charges & Alternatives](https://help.withme.so/en/articles/14853620-what-happens-when-you-cancel-access-charges-alternatives.md): Thinking of canceling your WithMe subscription? Here's exactly what happens to your account and members, plus alternatives like pausing that might work better for your situation. - [πŸ”§ Troubleshooting: Course Content Missing After Saving](https://help.withme.so/en/articles/14770595-troubleshooting-course-content-missing-after-saving.md): Troubleshooting guide for when course content appears missing after saving in WithMe, covering draft/publish status, browser cache, compatibility issues, and known edge cases. - [πŸ”— How to Embed Links in Posts and Course Lessons](https://help.withme.so/en/articles/14770589-how-to-embed-links-in-posts-and-course-lessons.md): Explains how to embed links in WithMe community posts and course lessons, covers commonly supported link types for each, and walks through troubleshooting steps for blank-page embed issues. - [πŸ”„ How to Request a Trial Extension If Your 14-Day Trial Expired](https://help.withme.so/en/articles/14765079-how-to-request-a-trial-extension-if-your-14-day-trial-expired.md): Walks creators through what happens when their 14-day free trial expires and provides step-by-step instructions for requesting a trial extension via live chat, including what to expect and how to e... - [πŸ” Troubleshooting Login Issues on WithMe](https://help.withme.so/en/articles/14765074-troubleshooting-login-issues-on-withme.md): A troubleshooting guide covering the most common WithMe login problems β€” wrong URL, password reset, clearing browser cache, and trying alternative browsers β€” with step-by-step solutions. - [🎨 How to Customize Your Hub Landing Page β€” Adding Text, Sections & Layout](https://help.withme.so/en/articles/14765071-how-to-customize-your-hub-landing-page-adding-text-sections-layout.md): Learn how to customize your WithMe Hub landing page by adding text, sections, and adjusting layout β€” and understand the difference between hub page customization and membership content. - [🎨 Customizing Your WithMe Hub Landing Page & Visitor Experience](https://help.withme.so/en/articles/14752224-customizing-your-withme-hub-landing-page-visitor-experience.md): Learn how to customize your WithMe Hub β€” your landing page and personal storefront β€” by personalizing your branding, arranging products, and creating a great first impression for visitors. - [πŸ‘₯ Understanding Your Customers Area: Members, Trial Users & Manually Added Users](https://help.withme.so/en/articles/14752204-understanding-your-customers-area-members-trial-users-manually-added-users.md): Explains the difference between the Customers area \(members, trial users, manually added users\) and the Sales Agent \(anonymous visitors\), helping creators find their free trial members and manually... - [⏳ What Happens If I Don't Use My Free Trial?](https://help.withme.so/en/articles/14752168-what-happens-if-i-don-t-use-my-free-trial.md): Explains what happens if a creator doesn't use their free trial, how to cancel before being charged, what to do if already charged, and how to request a trial extension. - [⏳ How to Request a Trial Extension](https://help.withme.so/en/articles/14752161-how-to-request-a-trial-extension.md): Explains how WithMe creators can request a trial extension if they need more time to explore the platform, including eligibility, how to submit the request, and what to expect. - [🎨 How to Design a Landing Page for Your WithMe Hub](https://help.withme.so/en/articles/14484508-how-to-design-a-landing-page-for-your-withme-hub.md): A step-by-step guide to designing effective landing pages for your WithMe hub, including recommended image dimensions, free design tools like Canva, and tips for creating pages that convert. - [πŸŽ₯ How to Set Up a Paid Live Zoom Workshop on WithMe](https://help.withme.so/en/articles/14619464-how-to-set-up-a-paid-live-zoom-workshop-on-withme.md): Step-by-step guide for creators to set up a fixed-date paid live Zoom workshop using the Coaching Call product type, configure pricing, and automate confirmation and reminder emails. - [πŸ”„ What WithMe Replaces \(and Doesn't Replace\) vs ManyChat](https://help.withme.so/en/articles/14619468-what-withme-replaces-and-doesn-t-replace-vs-manychat.md): Clarifies which tools and features WithMe replaces for creators \(memberships, community, branded hub, payments\) and what it doesn't replace compared to ManyChat \(DM automations, chatbot flows, comm... - [🎬 How to Securely Use Third-Party Video \(Vimeo, YouTube\) Content on WithMe](https://help.withme.so/en/articles/14619471-how-to-securely-use-third-party-video-vimeo-youtube-content-on-withme.md): A guide for creators on how to securely host and embed third-party video content \(Vimeo, YouTube\) on WithMe, covering native uploads, bulk migration workflows, and interim Vimeo privacy controls. - [🏠 WithMe Hub vs. Traditional Website: What to Expect](https://help.withme.so/en/articles/14619492-withme-hub-vs-traditional-website-what-to-expect.md): Explains how the WithMe hub works alongside an existing website rather than replacing it, covering hub design expectations, the Done For You setup process, and how to connect your hub with your exi... - [πŸ”— WithMe Integrations Overview: Supported Tools, APIs & Automation Options](https://help.withme.so/en/articles/14619509-withme-integrations-overview-supported-tools-apis-automation-options.md): An overview of WithMe's integration ecosystem, covering built-in tools like Stripe payments, email marketing, custom domains, and customer management β€” plus clarity on third-party automation tools ... - [πŸ†“ How to Use WithMe Without a Stripe Connection \(Free Content Only\)](https://help.withme.so/en/articles/14638208-how-to-use-withme-without-a-stripe-connection-free-content-only.md): Explains how creators in Stripe-unsupported countries \(like Iceland\) can still use WithMe to create and share free content without connecting a payment provider. - [🎨 Hub Theme vs App Theme: Key Differences and Feature Availability](https://help.withme.so/en/articles/14638251-hub-theme-vs-app-theme-key-differences-and-feature-availability.md): Explains the key differences between WithMe's Hub theme and App theme, including which features like landing pages are only available on the Hub theme and how to check or switch your current theme. - [πŸ”„ How to Migrate Contacts from Another Platform to WithMe](https://help.withme.so/en/articles/14638273-how-to-migrate-contacts-from-another-platform-to-withme.md): A step-by-step guide to migrating contacts from platforms like Kajabi, Teachable, or Skool to WithMe β€” covering what data transfers, how to import, and post-migration best practices. - [πŸͺ What Website & Storefront Features Does WithMe Provide?](https://help.withme.so/en/articles/14588108-what-website-storefront-features-does-withme-provide.md): Explains what website and storefront features WithMe provides, including the Hub, product landing pages, branding customisation, custom domains, and how the storefront compares to a full website. - [🎨 How to Edit Your Lovable-Hosted Hub or Sales Page](https://help.withme.so/en/articles/14588107-how-to-edit-your-lovable-hosted-hub-or-sales-page.md): Explains how to identify and edit a Lovable-hosted hub or sales page, including accessing the Lovable editor directly or requesting changes through WithMe support. - [πŸš€ How to Build a Sales Funnel on WithMe \(Landing Pages & Email Sequences\)](https://help.withme.so/en/articles/14588104-how-to-build-a-sales-funnel-on-withme-landing-pages-email-sequences.md): A step-by-step guide to building a complete sales funnel on WithMe using landing pages and automated email sequences to convert visitors into paying customers. - [πŸ”„ How WithMe Replaces ManyChat: Features Comparison & Migration Guide](https://help.withme.so/en/articles/14580585-how-withme-replaces-manychat-features-comparison-migration-guide.md): A feature comparison and step-by-step migration guide explaining how WithMe's built-in tools \(Paid DMs, Hub storefront, email marketing\) replace ManyChat's auto DMs, comment triggers, and drip sequ... - [πŸš€ Free 48-Hour Migration β€” Your Fast Track to Going Live](https://help.withme.so/en/articles/14529775-free-48-hour-migration-your-fast-track-to-going-live.md): Free 48-hour human-handled migration from Kajabi, Teachable, Stan Store, Skool, or Thinkific β€” kicked off from the Migration button in your dashboard or the in-app /switch page. - [πŸš€ Platform Capabilities & Scaling Limits](https://help.withme.so/en/articles/14529771-platform-capabilities-scaling-limits.md): A comprehensive guide to WithMe's platform capabilities including scalability for large audiences, content protection features, payment and sales tax handling, and company reliability β€” helping cre... - [πŸ’¬ How to Explore and Set Up Your WithMe Community](https://help.withme.so/en/articles/14497631-how-to-explore-and-set-up-your-withme-community.md): Learn what the WithMe Community feature offers, how to preview and explore it during your free trial, and how to set it up to engage your audience from day one. - [Best Products to Sell When You’re Just Getting Started on the WithMe Hub](https://help.withme.so/en/articles/11162747-best-products-to-sell-when-you-re-just-getting-started-on-the-withme-hub.md): Best Products to Sell When You’re Just Getting Started on the WithMe Hub - [πŸ›’ How Your Product's Sales Page Gets Built on WithMe](https://help.withme.so/en/articles/14484506-how-your-product-s-sales-page-gets-built-on-withme.md): Learn how sales pages are generated for each product you create on WithMe, what fields drive the checkout page, and how to make yours convert. - [πŸ“§ How Do Emails Appear to My Subscribers? \(Sender Name & Reply-To\)](https://help.withme.so/en/articles/14441011-how-do-emails-appear-to-my-subscribers-sender-name-reply-to.md): Explains how WithMe sends emails on behalf of creators, showing the creator's name as the sender and routing replies directly back to the creator's inbox. - [πŸ“Ί How to Watch WithMe on Your Smart TV](https://help.withme.so/en/articles/14035325-how-to-watch-withme-on-your-smart-tv.md): A step-by-step guide showing WithMe members how to watch content on their Smart TV using AirPlay, Chromecast, HDMI, or the TV's built-in browser β€” no app download needed. - [How to Choose What To Sell on WithMe](https://help.withme.so/en/articles/11165047-how-to-choose-what-to-sell-on-withme.md) - [Your First Paying Member in 7 Days](https://help.withme.so/en/articles/14091615-your-first-paying-member-in-7-days.md): A quick-start playbook to get your first paying subscriber within your first week on Creator Hub. - [Troubleshooting Login Issues: A Guide to Accessing Your WithMe Account](https://help.withme.so/en/articles/10206135-troubleshooting-login-issues-a-guide-to-accessing-your-withme-account.md) - [Custom Date Ranges in Your WithMe Analytics](https://help.withme.so/en/articles/11191321-custom-date-ranges-in-your-withme-analytics.md): Custom Date Ranges in Your WithMe Analytics - [How to Create a Private Landing Page on WithMe](https://help.withme.so/en/articles/11172741-how-to-create-a-private-landing-page-on-withme.md): How to Create a Private Landing Page on WithMe - [πŸ’¬ Auto DMs β€” Turn Instagram & Facebook Comments Into Sales on Autopilot](https://help.withme.so/en/articles/15969960-auto-dms-turn-instagram-facebook-comments-into-sales-on-autopilot.md): A quick guide to WithMe's new Auto DMs feature β€” connect your Instagram and Facebook, create a keyword automation, link an offer, and monitor performance from one dashboard \(with per-automation tog... ## Products - [πŸ“¦ How to Organise Your Content into Collections on WithMe](https://help.withme.so/en/articles/14497632-how-to-organise-your-content-into-collections-on-withme.md): Step-by-step guide to creating Collections in WithMe Memberships so you can group related posts together and present them as an organised library for your members. - [πŸ’Έ Two-Tier Community Pricing β€” Build Your Perfect Pricing Mix](https://help.withme.so/en/articles/15586827-two-tier-community-pricing-build-your-perfect-pricing-mix.md): Configure two independent pricing blocks for your community with recurring or single-payment options, custom durations, auto-rebill toggles, and max access duration limits β€” replacing the old fixed... - [πŸ•’ Schedule Community Posts for Later](https://help.withme.so/en/articles/15678584-schedule-community-posts-for-later.md): Learn how to schedule community posts ahead of time using the clock icon in the composer, plus how the blurred 'live in' countdown builds anticipation with your members. - [πŸ“± Best Practices for Selling eBooks on WithMe β€” Optimizing PDFs for Mobile Reading](https://help.withme.so/en/articles/14529773-best-practices-for-selling-ebooks-on-withme-optimizing-pdfs-for-mobile-reading.md): A guide to optimizing PDF eBooks for mobile readability on WithMe, covering recommended page sizes, font guidelines, layout tips, and upload instructions. - [πŸ“š How to Add or Remove Products in Your Community Library](https://help.withme.so/en/articles/15079566-how-to-add-or-remove-products-in-your-community-library.md): Learn how to manually add or remove courses, coaching, and other digital products from your Community Library so your members can access them in one place. - [πŸŽ“ What Courses and Communities Look Like on WithMe](https://help.withme.so/en/articles/15188846-what-courses-and-communities-look-like-on-withme.md): A visual walkthrough of what courses, community spaces, and member hubs look like on WithMe, so you know exactly what to expect before you start building. - [πŸ”— How to Offer Content as Both a One-Time Purchase and Inside a Membership](https://help.withme.so/en/articles/15251957-how-to-offer-content-as-both-a-one-time-purchase-and-inside-a-membership.md): Learn how to sell content as a standalone digital product for one-time buyers while also including it in a membership tier for subscribers. - [How to Create a Recurring Membership Product](https://help.withme.so/en/articles/6780771-how-to-create-a-recurring-membership-product.md): Learn how to set up Membership Product - [✏️ How to Edit a Membership Tier on WithMe](https://help.withme.so/en/articles/13393325-how-to-edit-a-membership-tier-on-withme.md): How to Edit a Membership Tier on WithMe - [πŸ“˜ How to Create a Free Membership Tier as a Lead Magnet](https://help.withme.so/en/articles/13269305-how-to-create-a-free-membership-tier-as-a-lead-magnet.md): This article is for creators and explains how to create or enable a free subscription tier on WithMe without affecting existing paid tiers. - [πŸ—‘ How to Delete a Membership Tier on WithMe](https://help.withme.so/en/articles/11189987-how-to-delete-a-membership-tier-on-withme.md): How to Deleting a Membership Tier on WithMe - [How to create a new Membership Post](https://help.withme.so/en/articles/11556969-how-to-create-a-new-membership-post.md): This guide walks you through creating a membership post based on the theme you’re using. - [✏️ How to Edit a Membership Post](https://help.withme.so/en/articles/13420713-how-to-edit-a-membership-post.md): Learn how to edit a membership post step by step. Update titles, descriptions, pricing, access tiers, scheduling, and collectionsβ€”without recreating the post or changing the original media. - [Can I Charge a One-Time Fee Up Front, Then a Different Monthly Rate for My Membership?](https://help.withme.so/en/articles/11189990-can-i-charge-a-one-time-fee-up-front-then-a-different-monthly-rate-for-my-membership.md): Can I Charge a One-Time Fee Up Front, Then a Different Monthly Rate for My Membership? - [πŸ“‚ How to Create Collections Under Membership](https://help.withme.so/en/articles/13421010-how-to-create-collections-under-membership.md): Learn how to create collections under your membership to organize posts by topic. This guide shows two ways to create collectionsβ€”before publishing content or while adding a post. It also walks you... - [✏️ How to Edit a Collection in Your Membership](https://help.withme.so/en/articles/13420933-how-to-edit-a-collection-in-your-membership.md): Learn how to edit an existing collection in your membership by updating its title or thumbnail. This guide walks you through where to find collections and how to apply changes instantly. - [πŸ”€ How to Reorder Collections](https://help.withme.so/en/articles/13420990-how-to-reorder-collections.md): This article explains how to reorder collections inside your membership so members see content in the sequence you choose. Ideal for organizing learning paths, courses, or topic-based collections. - [πŸ“‘ How to Reorder Posts Inside a Collection](https://help.withme.so/en/articles/13420954-how-to-reorder-posts-inside-a-collection.md): Find out how to rearrange posts within a collection to control the viewing order. Perfect for structuring lessons, replays, or step-by-step content inside your membership. - [πŸ”— How to Share a Collection Link With Members](https://help.withme.so/en/articles/13420978-how-to-share-a-collection-link-with-members.md): Learn how to copy and share a direct link to a collection with your members. This guide explains who can access shared links and how collections remain protected behind the paywall. - [✏️ How to Delete Posts in Your Membership](https://help.withme.so/en/articles/14005874-how-to-delete-posts-in-your-membership.md): Learn how to delete posts within your WithMe membership products. A step-by-step guide to managing your membership content with ease. - [πŸ” How to Set Up Membership Tiers & Fix Content Access Issues](https://help.withme.so/en/articles/14410184-how-to-set-up-membership-tiers-fix-content-access-issues.md): Learn how to create and configure membership tiers on WithMe, assign products to control content access, and troubleshoot common issues when customers can't see your content. - [How to Boost the Eyes on Your Live Classes](https://help.withme.so/en/articles/6922250-how-to-boost-the-eyes-on-your-live-classes.md): The best things to do to boost the number of eyes on your live streams. - [πŸŽ“ How to Create a Course on WithMe](https://help.withme.so/en/articles/11173390-how-to-create-a-course-on-withme.md): How to Create a Course on WithMe - [πŸ”€ How to Reorder Lessons Inside a Course Chapter](https://help.withme.so/en/articles/14110037-how-to-reorder-lessons-inside-a-course-chapter.md): Step-by-step guide for reordering lessons within a course chapter on WithMe, including where to find the Reorder button, how to drag and drop lessons, and troubleshooting tips if the button isn't v... - [🎬 How to Replace Video in an Existing Course Lesson](https://help.withme.so/en/articles/14110041-how-to-replace-video-in-an-existing-course-lesson.md): Step-by-step guide showing how to replace an existing video in a WithMe course lesson β€” no need to delete and recreate lessons. - [πŸ“‹ How to Duplicate Collections on WithMe](https://help.withme.so/en/articles/14484505-how-to-duplicate-collections-on-withme.md): Learn how to quickly duplicate a Collection in your WithMe Memberships library so you can reuse the structure for a new set of content without rebuilding it from scratch. - [πŸ” Troubleshooting: Course Lessons Not Appearing After Saving β€” When to Escalate](https://help.withme.so/en/articles/14588111-troubleshooting-course-lessons-not-appearing-after-saving-when-to-escalate.md): A step-by-step troubleshooting guide for creators whose course lessons aren't appearing after saving, covering cache clearing, course structure checks, advanced diagnostics, and when to escalate to... - [✏️ How to Edit, Remove, or Replace Images and Text in Your Course Lessons](https://help.withme.so/en/articles/14619488-how-to-edit-remove-or-replace-images-and-text-in-your-course-lessons.md): Step-by-step guide for editing text, removing inline images, and replacing content within course lesson bodies on WithMe, including the distinction between body content and primary media files. - [πŸ’§ How to Set Up Drip Content Using Email Sequences](https://help.withme.so/en/articles/14619501-how-to-set-up-drip-content-using-email-sequences.md): Learn how to deliver course content on a timed schedule using WithMe's email sequences β€” covers both the private post method and the unpublished product method, with a full step-by-step setup guide. - [πŸ”§ Troubleshooting: Course Lesson Edit Options Not Appearing](https://help.withme.so/en/articles/14686211-troubleshooting-course-lesson-edit-options-not-appearing.md): Troubleshooting guide for when the three-dots edit menu is not visible on course lessons in WithMe, covering common causes like student view, navigation depth, browser refresh, and post-migration i... - [πŸ’Έ Recurring Subscription Pricing for Courses](https://help.withme.so/en/articles/15501614-recurring-subscription-pricing-for-courses.md): Introduces recurring subscription pricing for courses and collections, with dual price tiers, billing intervals, and max-access duration so creators can turn one-off content sales into predictable ... - [πŸ’Έ Recurring Subscriptions for Courses β€” Earn Predictable, Monthly Revenue!](https://help.withme.so/en/articles/15501629-recurring-subscriptions-for-courses-earn-predictable-monthly-revenue.md): Courses now support recurring subscription pricing with dual price slots \(Price 1 + optional Price 2\), configurable billing intervals, and a max access duration cap β€” giving creators predictable mo... - [🎬 How to Add Videos to Your Course Lessons](https://help.withme.so/en/articles/13973762-how-to-add-videos-to-your-course-lessons.md): Learn how to add videos to your WithMe course lessons, including supported embed providers \(YouTube, Vimeo, Loom, Twitch, Wistia\) and best practices for a smooth upload. - [πŸ—‚οΈ How to Structure a Multi-Module Course with Sections on WithMe](https://help.withme.so/en/articles/13973765-how-to-structure-a-multi-module-course-with-sections-on-withme.md): Learn how to organise a multi-module course on WithMe using the flat chapter model. Covers naming conventions to create clear section structure, PDF tips, and what's coming on the roadmap for neste... - [Best Size and Ratio for Course Videos on WithMe](https://help.withme.so/en/articles/11173408-best-size-and-ratio-for-course-videos-on-withme.md): Best Size and Ratio for Course Videos on WithMe - [Can I share a link to a specific video or lesson in my course on WithMe?](https://help.withme.so/en/articles/11189930-can-i-share-a-link-to-a-specific-video-or-lesson-in-my-course-on-withme.md): Can I share a link to a specific video or lesson in my course on WithMe? - [How to Customize Your Course on WithMe](https://help.withme.so/en/articles/11189938-how-to-customize-your-course-on-withme.md): How to Customize Your Course on WithMe - [How to add content to a Course once you've launched it](https://help.withme.so/en/articles/11189943-how-to-add-content-to-a-course-once-you-ve-launched-it.md): How to add content to a Course once you've launched it - [πŸ“ How to Add a Test or Quiz at the End of Your Course](https://help.withme.so/en/articles/11557627-how-to-add-a-test-or-quiz-at-the-end-of-your-course.md): Add quiz to your course - [πŸŽ›οΈEditing Your Course: Update, Add Lessons, or Make It Free](https://help.withme.so/en/articles/11908857-editing-your-course-update-add-lessons-or-make-it-free.md): Editing Your Course: Update, Add Lessons, or Make It Free - [πŸ“˜ How to Create a Free Course as a Lead Magnet](https://help.withme.so/en/articles/13269270-how-to-create-a-free-course-as-a-lead-magnet.md): A free course is a proven lead magnet for creators who want to teach, build trust, and grow their audience. This article is for creators and explains how to create a free course on WithMe. - [πŸŽ“ How to Attach a Course to a Product](https://help.withme.so/en/articles/13785354-how-to-attach-a-course-to-a-product.md): Learn how to attach a structured course to your community, membership, or coaching product using a private link β€” without compromising organization or user experience. - [πŸ’Ύ How to Save Your Course Progress: Using Draft Mode and Incremental Publishing](https://help.withme.so/en/articles/14110040-how-to-save-your-course-progress-using-draft-mode-and-incremental-publishing.md): Learn how to protect your course content while building on WithMe. This guide covers Draft mode, the publish-to-save requirement, and smart incremental workflows so you never lose your hard work. - [🎁 How to Invite Someone to a Free Course: Step-by-Step Onboarding Guide](https://help.withme.so/en/articles/14299849-how-to-invite-someone-to-a-free-course-step-by-step-onboarding-guide.md): Step-by-step guide for creators on how to invite someone to a free course on WithMe, including how to add them as a customer and the correct registration URL to share. - [πŸ“¦ How to Make Individual Files Downloadable Inside a Course](https://help.withme.so/en/articles/14410175-how-to-make-individual-files-downloadable-inside-a-course.md): Learn how to make individual files \(PDFs, worksheets, templates\) downloadable inside a course lesson by using the Digital Product bundling workaround with a published Landing Page Link. - [πŸ“… Content Scheduling, Drip Content & Publishing Options](https://help.withme.so/en/articles/14441013-content-scheduling-drip-content-publishing-options.md): Explains that content scheduling and drip content are not yet available on WithMe, and provides practical workarounds like manual publishing, categories, and separate products for phased access. - [Expand Your Revenue with One-Off Product Sales on WithMeπŸ’Έ](https://help.withme.so/en/articles/10111209-expand-your-revenue-with-one-off-product-sales-on-withme.md) - [Create & Sell Your Own Group Program on WithMe: An 8-Week Example](https://help.withme.so/en/articles/10166357-create-sell-your-own-group-program-on-withme-an-8-week-example.md): Group coaching can supercharge your income and help support your community. - [πŸ“± Troubleshooting Video Upload Issues on Mobile \(iOS/Safari\)](https://help.withme.so/en/articles/14497629-troubleshooting-video-upload-issues-on-mobile-ios-safari.md): Troubleshooting guide for creators experiencing video upload failures on mobile devices, especially iOS/Safari, with recommended workarounds including switching to Chrome and uploading from desktop. - [πŸ–ΌοΈ How to Edit, Remove, or Replace Images and Media Within Course Lessons](https://help.withme.so/en/articles/14529768-how-to-edit-remove-or-replace-images-and-media-within-course-lessons.md): Step-by-step guide for editing, removing, or replacing inline images and PDFs within WithMe course lesson content without needing to recreate the lesson. - [πŸ“‹ How to Copy or Move Chapters and Lessons Between Courses](https://help.withme.so/en/articles/14638390-how-to-copy-or-move-chapters-and-lessons-between-courses.md): Explains how to duplicate chapters within a course and provides a step-by-step workaround for transferring chapters and lessons between different courses on WithMe. - [How to Create an External Link / URL Product on WithMe](https://help.withme.so/en/articles/11189947-how-to-create-an-external-link-url-product-on-withme.md): How to Create an External Link / URL Product on WithMe - [πŸŽ“ Understanding AI-Generated Sample Content inside Your WithMe Course](https://help.withme.so/en/articles/15325138-understanding-ai-generated-sample-content-inside-your-withme-course.md): Explains how WithMe provides AI-generated placeholder chapters and lessons to guide your setup, and how they automatically clear out the moment you start building your own course structure. - [Free Digital ProductsπŸš€](https://help.withme.so/en/articles/12486180-free-digital-products.md): Lead generation just got effortless β€” creators can now make any digital product FREE in seconds! - [πŸ“˜ How to Create a Free Digital Product as a Lead Magnet](https://help.withme.so/en/articles/13269222-how-to-create-a-free-digital-product-as-a-lead-magnet.md): Offer value, capture emails, and grow your audience with a free digital product. This article is for creators and explains how to set up a digital product lead magnet on WithMe. - [πŸ’¬How to Create Community On WithMe](https://help.withme.so/en/articles/11172434-how-to-create-community-on-withme.md): Create , Launch and Manage unlimited communities now WithMe! - [πŸš€ Using Your Community to Drive Membership Sign-Ups](https://help.withme.so/en/articles/14497630-using-your-community-to-drive-membership-sign-ups.md): How creators on WithMe can use free and teaser community posts to engage visitors and convert them into paying members of their single-tier membership. - [Community Best Practices on WithMe](https://help.withme.so/en/articles/11172238-community-best-practices-on-withme.md): Community Best Practices - [Community Ideas to Launch on WithMe](https://help.withme.so/en/articles/11172267-community-ideas-to-launch-on-withme.md): Community Ideas to Launch on WithMe - [How to Create Categories or threads in Your WithMe Community](https://help.withme.so/en/articles/11172415-how-to-create-categories-or-threads-in-your-withme-community.md): How to Create Categories or threads in Your WithMe Community - [How to Manage Community Notifications in WithMe](https://help.withme.so/en/articles/11172445-how-to-manage-community-notifications-in-withme.md): How to Manage Community Notifications in WithMe - [How to Migrate Your Community to WithMe](https://help.withme.so/en/articles/12462389-how-to-migrate-your-community-to-withme.md): Do you have an existing Community hosted on another platform that you'd like to move to WithMe? No problem! This article explores the two options for you to bring your audience over and get your Co... - [How to Shut Down or Disable an Active WithMe Community](https://help.withme.so/en/articles/11172621-how-to-shut-down-or-disable-an-active-withme-community.md): How to Shut Down or Disable an Active WithMe Community - [How to Use the Community on the WithMe App](https://help.withme.so/en/articles/11172646-how-to-use-the-community-on-the-withme-app.md): The moment you've been waiting for has finally arrived... WithMe officially has an iOS and Android App! πŸŽ‰ - [How Will Members Log In to My WithMe Community?](https://help.withme.so/en/articles/11172651-how-will-members-log-in-to-my-withme-community.md): Curious about how your members will access your Community? Check out this article for more info! ✨ - [Managing Your Community Members on WithMe](https://help.withme.so/en/articles/11172678-managing-your-community-members-on-withme.md): Managing Your Community Members on WithMe - [Preparing to Launch a Successful Community on WithMe](https://help.withme.so/en/articles/11172702-preparing-to-launch-a-successful-community-on-withme.md): Preparing to Launch a Successful Community on WithMe - [How to Add Customers to Your WithMe Community](https://help.withme.so/en/articles/11172322-how-to-add-customers-to-your-withme-community.md): How to Add Customers to Your WithMe Community - [How to Add a Webinar to Your WithMe Community](https://help.withme.so/en/articles/11172287-how-to-add-a-webinar-to-your-withme-community.md): How to Add a Webinar to Your WithMe Community - [How to Add Exclusive Products to Your WithMe Community](https://help.withme.so/en/articles/11172338-how-to-add-exclusive-products-to-your-withme-community.md): How to Add Exclusive Products to Your WithMe Community - [How to Organize Your Resources in WithMe Community](https://help.withme.so/en/articles/11172558-how-to-organize-your-resources-in-withme-community.md): How to Organize Your Resources in WithMe Community - [πŸ’¬ How to Manage Your WithMe Communities](https://help.withme.so/en/articles/12805411-how-to-manage-your-withme-communities.md): πŸ”§ Managing Your Community - [πŸ“˜ How to Create a Free Community as a Lead Magnet](https://help.withme.so/en/articles/13269518-how-to-create-a-free-community-as-a-lead-magnet.md): A free community is a high-engagement lead magnet that helps creators build connection and trust before monetising. This article explains how to create a free community on WithMe and how free commu... - [πŸŽ“ How to Include a Course as a Community Benefit](https://help.withme.so/en/articles/13990211-how-to-include-a-course-as-a-community-benefit.md): Learn how to create a cohort-based class by combining WithMe's Community and Courses features β€” with the correct setup to avoid product visibility issues on your hub. - [βœ… Community Launch Checklist: Everything to Set Up Before Going Live](https://help.withme.so/en/articles/14066564-community-launch-checklist-everything-to-set-up-before-going-live.md): A step-by-step pre-launch checklist covering community structure, branding, checkout setup, email notifications, and mobile optimisation to ensure your WithMe community is polished and ready for me... - [πŸ”— Sharing Your Community the Right Way](https://help.withme.so/en/articles/14182349-sharing-your-community-the-right-way.md): Learn how to correctly share your community link, why it may not be visible on your hub, and how to make it available as a standalone or bundled product. - [πŸ‘€ Why Can't Visitors See My Community on My Hub?](https://help.withme.so/en/articles/14285765-why-can-t-visitors-see-my-community-on-my-hub.md): Troubleshooting guide for when your WithMe community isn't visible on your public hub. Covers publishing status, bundled-only settings, hub vs sales page links, and tips for maximizing community vi... - [πŸ’° How to Set Up Variable Pricing for a Group or Community](https://help.withme.so/en/articles/14431504-how-to-set-up-variable-pricing-for-a-group-or-community.md): Learn how to offer variable or per-client pricing for a group program by creating a Coaching product with the Application feature enabled and bundling it with a Community on WithMe. - [πŸ’¬ How to Find your community and make Post In them on WithMe](https://help.withme.so/en/articles/14441012-how-to-find-your-community-and-make-post-in-them-on-withme.md): Learn how to find your community after creation, Build, and organise your community space on WithMe . - [How to Create a Coaching Product on WithMe](https://help.withme.so/en/articles/11164695-how-to-create-a-coaching-product-on-withme.md): Step-by-step guide to creating, managing, sharing, and editing a 1:1 coaching product on WithMe, including checkout setup, tier benefits, community options, and links for clients. - [πŸ’‘ How to Use 1:1 Coaching Products for Custom Deliverable Services](https://help.withme.so/en/articles/14135190-how-to-use-1-1-coaching-products-for-custom-deliverable-services.md): Learn how to set up a 1:1 Coaching Product on WithMe to offer custom deliverable services like personalised artwork or memorial images, with a private thread for easy media exchange between you and... - [How changing your clients from live to asynchronous coaching can 10 X your business and free up time](https://help.withme.so/en/articles/9050045-how-changing-your-clients-from-live-to-asynchronous-coaching-can-10-x-your-business-and-free-up-time.md): Offering flexibility, customisation, and effectiveness - [How to Create a Custom Product \(Paid DMs\) on WithMe](https://help.withme.so/en/articles/11172716-how-to-create-a-custom-product-paid-dms-on-withme.md): Learn how to create a Custom Product \(Paid DMs\) on WithMe, including front-end setup, pricing, an optional application form with custom questions and inline account creation, and how buyers manage ... - [πŸ“… Book Coaching Calls with Native Google Calendar Integration](https://help.withme.so/en/articles/16051255-book-coaching-calls-with-native-google-calendar-integration.md): Learn how to connect Google Calendar to WithMe so buyers can book, reschedule, and cancel coaching calls with auto-generated Google Meet links. - [πŸš€ Diary, Meetings & New Booking Options β€” Now Available to Every Creator!](https://help.withme.so/en/articles/16051261-diary-meetings-new-booking-options-now-available-to-every-creator.md): Diary, the Meetings integration tab, and Google Calendar / External Link booking types for coaching call products are now available to every WithMe creator β€” no beta access required. - [πŸ’¬ How to Set Up Paid Direct Messages](https://help.withme.so/en/articles/9396161-how-to-set-up-paid-direct-messages.md): πŸ’¬ How to Set Up Paid Direct Messages - [Can I Add Multiple Products to a Landing Page?](https://help.withme.so/en/articles/13146094-can-i-add-multiple-products-to-a-landing-page.md) - [πŸ’¬ How Members Interact With Content](https://help.withme.so/en/articles/13718410-how-members-interact-with-content.md): πŸ’¬ How Members Interact With posts including digital products, courses, community, coaching and memberships - [How to Pin Your Posts](https://help.withme.so/en/articles/6808978-how-to-pin-your-posts.md): Learn how to set your content to keep it pinned to the top of your platform. - [🎬 How Content Delivery Works \(Simplified\)](https://help.withme.so/en/articles/13718461-how-content-delivery-works-simplified.md): 🎬 How Content Delivery Works \(Simplified\) - [Why Can’t I Change the Media When Editing a Post?](https://help.withme.so/en/articles/13719105-why-can-t-i-change-the-media-when-editing-a-post.md): Why Can’t creators Change the Media When Editing a media Post? - [πŸ”΄ How to Set Up and Host a Live Stream on WithMe Natively](https://help.withme.so/en/articles/6780759-how-to-set-up-and-host-a-live-stream-on-withme-natively.md): Learn how to go live on WithMeβ€”whether in a membership, course, or as a digital productβ€”and engage your audience in real time with ease! - [⏳ How to Set Up a Waitlist on WithMe Before You Launch](https://help.withme.so/en/articles/13526385-how-to-set-up-a-waitlist-on-withme-before-you-launch.md): Want to set up a waitlist before you officially launch? This article helps you set-up you waitlist product, collect member emails, hide unfinished products, and start building demand and an audienc... - [πŸ“„ How to Enable Downloads on Posts](https://help.withme.so/en/articles/13973763-how-to-enable-downloads-on-posts.md): Learn how to enable downloads in your WithMe posts, where to find the download toggle in the post editor, and whether download settings can be updated after publishing. - [πŸ“¦ Digital Products vs Courses: What's the Difference and When to Use Each](https://help.withme.so/en/articles/13983543-digital-products-vs-courses-what-s-the-difference-and-when-to-use-each.md): Explains the key difference between Digital Products \(single media file\) and Courses \(multiple lessons and media\), helping creators choose the right format for their content. - [Set Up Your Calendly Event and connect it to WithMe for coaching callsπŸ—“οΈ](https://help.withme.so/en/articles/13990208-set-up-your-calendly-event-and-connect-it-to-withme-for-coaching-calls.md): Step-by-step guide for connecting Calendly to your WithMe coaching product, covering setup, Zoom integration, and client booking experience. - [πŸ’¬ Viewing and Responding to Customer Comments on Your Products](https://help.withme.so/en/articles/14018757-viewing-and-responding-to-customer-comments-on-your-products.md): Explains where customer comments are available on WithMe \(on media content only\) - [πŸ“‹ How to Add Terms & Conditions and Liability Waivers to Your Products](https://help.withme.so/en/articles/14018759-how-to-add-terms-conditions-and-liability-waivers-to-your-products.md): A step-by-step guide for creators on how to add terms & conditions and liability waivers to their WithMe course and other products - [⏳ How to Create Time-Limited Access for One-off Purchases like Courses and Digital Products on WithMe](https://help.withme.so/en/articles/14005875-how-to-create-time-limited-access-for-one-off-purchases-like-courses-and-digital-products-on-withme.md): Learn how to create time-limited access for products on WithMe by using the access duration feature with a small price β€” perfect for webinar replays, exclusive content, and time-sensitive offers. - [πŸ“₯ How to Download Your Purchased Digital Products or Course Content](https://help.withme.so/en/articles/14005873-how-to-download-your-purchased-digital-products-or-course-content.md): Step-by-step guide showing customers how to log in, find, and download digital products or Course Content they've purchased from a WithMe creator, plus troubleshooting tips if a purchase isn't show... - [πŸ’‘ Lead Capture vs Lead Magnets: What's the Difference and When to Use Each](https://help.withme.so/en/articles/14046565-lead-capture-vs-lead-magnets-what-s-the-difference-and-when-to-use-each.md): Explains the key difference between Lead Capture \(email-only collection\) and Lead Magnets \(free product access in exchange for email\), helping creators understand when to use each tool to grow thei... - [🎬 Where Can I Embed YouTube Videos on WithMe?](https://help.withme.so/en/articles/14058867-where-can-i-embed-youtube-videos-on-withme.md): A complete guide to embedding YouTube videos across WithMe β€” covering landing pages, membership posts, course lessons, and community posts, including which formats are supported and step-by-step in... - [🎁 How Bundled Products Work on WithMe \(Landing Pages, Access, and Visibility\)](https://help.withme.so/en/articles/14088270-how-bundled-products-work-on-withme-landing-pages-access-and-visibility.md): Explains how bundled products work on WithMe, including why they don't appear on your hub homepage, how buyers access them without a separate checkout, and how they differ from standalone products ... - [πŸ’‘ How to Set Up Upsells, Order Bumps & Bundles on WithMe](https://help.withme.so/en/articles/14135184-how-to-set-up-upsells-order-bumps-bundles-on-withme.md): Learn how to increase your average order value on WithMe using product bundles, discount-based upsells, email follow-ups, and cross-promotion strategies. - [πŸ“… How to Schedule Recurring Live Classes on WithMe](https://help.withme.so/en/articles/13924232-how-to-schedule-recurring-live-classes-on-withme.md): Learn how to schedule and manage recurring live classes on WithMe, including best practices for running consistent sessions using the built-in events feature. - [✍️ How to Format Text Posts/Lessons \(Including Pasting from Word or Google Docs\)](https://help.withme.so/en/articles/14321687-how-to-format-text-posts-lessons-including-pasting-from-word-or-google-docs.md): Learn how to format text in WithMe course lessons and avoid common issues when pasting from Word or Google Docs. Includes the clean paste workflow and pro tips for polished lessons. - [🎬 Landing Page Video Upload Limits & Alternatives](https://help.withme.so/en/articles/14441015-landing-page-video-upload-limits-alternatives.md): Explains the 200MB file size limit for videos uploaded directly to WithMe landing pages, and covers alternatives including video compression and YouTube/Vimeo embeds. - [Drafting & Unpublishing Products on WithMe](https://help.withme.so/en/articles/13149852-drafting-unpublishing-products-on-withme.md): Learn how to unpublish or draft products on WithMe, remove them from your storefront, create invite-only communities, and share private access links while keeping full control over visibility and m... - [How to Create a Product Landing Page on WithMe](https://help.withme.so/en/articles/13149907-how-to-create-a-product-landing-page-on-withme.md): Learn how to create and manage native product landing pages on WithMe. This guide gives step-by-step instructions for adding sales pages to both new and existing products using media, descriptions,... - [🌱 Lead Magnets on WithMe: Grow Your Audience with Zero Friction](https://help.withme.so/en/articles/13269203-lead-magnets-on-withme-grow-your-audience-with-zero-friction.md): This article is for creators who want to grow their audience, collect emails, and convert followers into paying members over time using lead magnets on WithMe. - [🏷️ Promo Code Troubleshooting: Reserved Names, Conflicts & Common Issues](https://help.withme.so/en/articles/14702145-promo-code-troubleshooting-reserved-names-conflicts-common-issues.md): Troubleshooting guide for WithMe promo code issues including platform-wide reserved name conflicts, silent failures, wrong discount amounts, and best practices for creating unique codes. - [πŸ”— How to Link an External Booking Tool Using Coaching Call](https://help.withme.so/en/articles/14441010-how-to-link-an-external-booking-tool-using-coaching-call.md): Learn how to use WithMe's Coaching Call product type to link any external booking tool β€” like Setmore, Acuity, or Calendly β€” directly from your hub. - [πŸ“… How to Set Up your Booking link on Calendar tools and connect it to WithMe](https://help.withme.so/en/articles/13941481-how-to-set-up-your-booking-link-on-calendar-tools-and-connect-it-to-withme.md): Learn how to set-up your booking link accept coaching bookings on WithMe using Calendly, Cal.com, or any external booking tool β€” and how the payment + booking flow works for your clients. ## Cashing Out Your Income - [How to Cash Out on WithMe](https://help.withme.so/en/articles/11190185-how-to-cash-out-on-withme.md): How to Cash Out on WithMe - [🧾 Your 1099 Tax Form on Stripe Express β€” Everything You Need to Know](https://help.withme.so/en/articles/13941482-your-1099-tax-form-on-stripe-express-everything-you-need-to-know.md): Everything WithMe creators need to know about 1099 tax forms through Stripe Express β€” including eligibility thresholds, where to find your form, and why it might be missing. - [Why Is My Account Balance Pending on WithMe?](https://help.withme.so/en/articles/11190189-why-is-my-account-balance-pending-on-withme.md): Why Is My Account Balance Pending on WithMe? - [Can I Set Up Automatic Payouts from WithMe?](https://help.withme.so/en/articles/11190197-can-i-set-up-automatic-payouts-from-withme.md): Can I Set Up Automatic Payouts from WithMe? - [Why Is My Account Balance Negative on WithMe?](https://help.withme.so/en/articles/11190206-why-is-my-account-balance-negative-on-withme.md): Why Is My Account Balance Negative on WithMe? - [How to Refund a Customer on WithMe If Your Balance Is Too Low](https://help.withme.so/en/articles/11190208-how-to-refund-a-customer-on-withme-if-your-balance-is-too-low.md): How to Refund a Customer on WithMe If Your Balance Is Too Low ## Growing Your AudienceπŸ§‘β€πŸ’» - [Pricing your membership](https://help.withme.so/en/articles/9037755-pricing-your-membership.md): How to structure your membership and pricing tiers - [The Content Creator's Secret Weapon: Turning Your Knowledge into Profitable Digital Products.](https://help.withme.so/en/articles/9966918-the-content-creator-s-secret-weapon-turning-your-knowledge-into-profitable-digital-products.md) - [Decide on the content for your membership](https://help.withme.so/en/articles/6988667-decide-on-the-content-for-your-membership.md): A look at all the content types you can share on your WithMe platform. - [How to Rename Your Tiers](https://help.withme.so/en/articles/6868002-how-to-rename-your-tiers.md): Learn how to change the names of your tiers to keep them clean, up to date and on brand - [How to Remove/Reprice Your Tiers](https://help.withme.so/en/articles/6998963-how-to-remove-reprice-your-tiers.md): A quick guide when you're wanting to change up the entry levels to your platform. - [Finding Your NicheπŸ’‘: How to Identify Your Ideal Audience and Content βœ…](https://help.withme.so/en/articles/10053604-finding-your-niche-how-to-identify-your-ideal-audience-and-content.md) - [Niche Down to Rise Up: Why Specialization is Key to Success in the Creator EconomyπŸ’Έ](https://help.withme.so/en/articles/10191721-niche-down-to-rise-up-why-specialization-is-key-to-success-in-the-creator-economy.md) - [How to Choose What to Sell in Your WithMe App Platform](https://help.withme.so/en/articles/11162790-how-to-choose-what-to-sell-in-your-withme-app-platform.md): How to Choose What to Sell in Your WithMe Platform - [Crafting a Transformative Curriculum for Your Clients: A Step-by-Step GuideπŸ‘©πŸ»β€πŸ’»](https://help.withme.so/en/articles/9515908-crafting-a-transformative-curriculum-for-your-clients-a-step-by-step-guide.md): In today's competitive market, simply providing information is not enough. - [How to launch your platform and make money with a small audienceπŸ’‘\(With Examples!\)](https://help.withme.so/en/articles/9273382-how-to-launch-your-platform-and-make-money-with-a-small-audience-with-examples.md): Turn your niche following into profit with launch strategies for small platforms. - [How to launch your platform with paying members \(in 30 days!\)](https://help.withme.so/en/articles/9026994-how-to-launch-your-platform-with-paying-members-in-30-days.md): Plan your social content and offer value consistently. - [The Rise of the Micro-EntrepreneurπŸš€: Your Unique Flavor Finds its Audience with WithMeπŸ’Έ](https://help.withme.so/en/articles/9930763-the-rise-of-the-micro-entrepreneur-your-unique-flavor-finds-its-audience-with-withme.md) - [Tips for Promoting on Launch Day](https://help.withme.so/en/articles/6877908-tips-for-promoting-on-launch-day.md): You’ve done all the hard work in the run up to your launch so don’t let it go to waste! - [Using IG Stories to Promote Your Platform](https://help.withme.so/en/articles/6979576-using-ig-stories-to-promote-your-platform.md): Create story sequences to promote your platform. - [Marketing 101: Why and When to Use Promotion Codes](https://help.withme.so/en/articles/6845434-marketing-101-why-and-when-to-use-promotion-codes.md): The 101 on when is the best time to take advantage of using promotion codes and why they're important - [Marketing 101: Why to do Live Streams](https://help.withme.so/en/articles/6881655-marketing-101-why-to-do-live-streams.md): These are Our Top Reasons for Why Going Live on Your Platform Will Always be Worth it. - [Marketing 101: How to Market to Your Key Audience](https://help.withme.so/en/articles/6899262-marketing-101-how-to-market-to-your-key-audience.md): Tactics to help you better connect with your key audience and grow your creator business on WithMe. - [Marketing 101: How To Do Your Own Influencer Marketing](https://help.withme.so/en/articles/6899276-marketing-101-how-to-do-your-own-influencer-marketing.md): Get new eyes on what you're creating - [Marketing 101: Why You Should Run a Post-Launch Giveaway](https://help.withme.so/en/articles/6899309-marketing-101-why-you-should-run-a-post-launch-giveaway.md): Keep the energy of your launch going beyond just the first few days and weeks. - [Marketing 101: Promoting Your Free Trial](https://help.withme.so/en/articles/6984508-marketing-101-promoting-your-free-trial.md): How To Promote You Free Trial to Attract More Subscribers - [Marketing 101: Reducing Churn](https://help.withme.so/en/articles/6984596-marketing-101-reducing-churn.md): What is Churn and How To Reduce It? - [Marketing 101: Using IG Q&A's](https://help.withme.so/en/articles/6999037-marketing-101-using-ig-q-a-s.md): How to use to the IG Q&A box to bring about the most success - [Marketing 101: How to Convert a Trial to a Membershi](https://help.withme.so/en/articles/7009537-marketing-101-how-to-convert-a-trial-to-a-membershi.md): Give people the little nudge they need to take them from a free trial to a paying member. - [Marketing 101: Engaging With Your Audience](https://help.withme.so/en/articles/7213759-marketing-101-engaging-with-your-audience.md): Need to boost your engagement on social media but not sure where to start? Here's your 101. - [Marketing 101: Community Board Best Practices](https://help.withme.so/en/articles/6922173-marketing-101-community-board-best-practices.md): Our top tips on how to manage your community board - [Marketing 101: How to Promote Your Waitlist](https://help.withme.so/en/articles/6845440-marketing-101-how-to-promote-your-waitlist.md): Understand Why a Waitlist is an Invaluable Tool to Marketing your Platform and How to Promote it - [How to Use Insights to Create Your Next Content](https://help.withme.so/en/articles/6899410-how-to-use-insights-to-create-your-next-content.md): Understand what your audience want to see to know what to create next. - [Supercharge Your Engagement and Sales with ManyChat: A Step-by-Step Guide for Creators🀝](https://help.withme.so/en/articles/10118179-supercharge-your-engagement-and-sales-with-manychat-a-step-by-step-guide-for-creators.md) - [Spread Holiday Cheer with Engaging Content: A Creator's Guide to Christmas DayπŸŽ„](https://help.withme.so/en/articles/10316193-spread-holiday-cheer-with-engaging-content-a-creator-s-guide-to-christmas-day.md) - [Kickstart Your Year with ImpactπŸš€: A Guide to Launching Your 1:1 Program in Januaryβœ…](https://help.withme.so/en/articles/10087908-kickstart-your-year-with-impact-a-guide-to-launching-your-1-1-program-in-january.md) - [🏷️ How Promo Codes & Coupons Work: Setup, Verification & Troubleshooting](https://help.withme.so/en/articles/14686208-how-promo-codes-coupons-work-setup-verification-troubleshooting.md): A guide for WithMe creators on creating promo codes, verifying coupon application on customer subscriptions, checking which code a customer used, and troubleshooting common issues like mistyped cod... - [πŸ§‘β€πŸ’»December Sales Supercharge: How to Monetize Your Expertise with One-Off Products on WithMeπŸš€](https://help.withme.so/en/articles/10139331-december-sales-supercharge-how-to-monetize-your-expertise-with-one-off-products-on-withme.md) - [❓ How to Create an FAQ Section on Your WithMe Hub](https://help.withme.so/en/articles/14770597-how-to-create-an-faq-section-on-your-withme-hub.md): Explains how to create an FAQ section on a WithMe Hub using the Community feature's category system, including step-by-step setup and tips for organising FAQ posts. - [πŸ’‘ WithMe's Latest Update: Streamlining Connections, Empowering Communities🀝 \(08/30/2024\)](https://help.withme.so/en/articles/9800828-withme-s-latest-update-streamlining-connections-empowering-communities-08-30-2024.md) - [WithMe Weekly UpdateπŸ’‘: Empowering Your Community Connectionsβœ… 08/23/2024](https://help.withme.so/en/articles/9773208-withme-weekly-update-empowering-your-community-connections-08-23-2024.md) ## WithMe Tools & ServicesπŸ› οΈ - [πŸ›οΈ All About Your WithMe Storefront: What It Is & How to Use It](https://help.withme.so/en/articles/11433555-all-about-your-withme-storefront-what-it-is-how-to-use-it.md): WithMe Storefront: What It Is & How to Use It - [πŸ“§ How to Capture Visitor Emails on WithMe \(Lead Capture & Lead Magnets\)](https://help.withme.so/en/articles/14058868-how-to-capture-visitor-emails-on-withme-lead-capture-lead-magnets.md): Learn how to capture visitor emails on WithMe using the built-in Lead Capture feature and free Lead Magnets β€” two powerful ways to grow your audience without any third-party tools. - [🎨 What Does the Design Agent Create and How Does It Work With Your Checkout?](https://help.withme.so/en/articles/15145512-what-does-the-design-agent-create-and-how-does-it-work-with-your-checkout.md): Explains that the Design Agent produces a static sales image \(not an interactive page\) and clarifies how that image displays on the checkout page when buyers click a sales link. - [πŸš€ How to Find Your AI-Generated Landing Page After Deployment](https://help.withme.so/en/articles/15325139-how-to-find-your-ai-generated-landing-page-after-deployment.md): Learn where your AI-generated landing page lives after deployment. WithMe automatically attaches it directly to your specific product's Checkout tab, requiring zero manual linking or setup. - [🌐 Using a Separate Domain for Your WithMe Hub \(When You Already Have a Website\)](https://help.withme.so/en/articles/14285764-using-a-separate-domain-for-your-withme-hub-when-you-already-have-a-website.md): Explains why creators with an existing website should use a separate domain for their WithMe hub instead of pointing their main domain's CNAME, which would take their current site offline. - [Done For You Program](https://help.withme.so/en/articles/13719293-done-for-you-program.md): This article explains the Done For You \(DFY\) Program for creators, what it includes, the 48-hour setup timeline, content migration details, revision rounds, and post-service support and handover pr... - [πŸŽ“ Creator Bootcamp β€” Pricing, Access & FAQs](https://help.withme.so/en/articles/14077008-creator-bootcamp-pricing-access-faqs.md): Everything you need to know about the WithMe Creator Bootcamp β€” pricing, what's included, whether influencer accounts get special access, and answers to common enrolment questions. - [πŸ” How to Submit Your Platform Credentials for Migration](https://help.withme.so/en/articles/14088269-how-to-submit-your-platform-credentials-for-migration.md): A step-by-step guide explaining how to submit your platform credentials for course migration to WithMe, including what to expect with two-factor authentication \(2FA\) codes and why staying available... - [🚚 Migration Service β€” We'll Move Everything For You!](https://help.withme.so/en/articles/14077011-migration-service-we-ll-move-everything-for-you.md): Learn what's included in WithMe's free migration service, how long it takes, and how to request a migration from your current platform. - [How to Apply Your 3-Month Free Discount to the Done For You Program](https://help.withme.so/en/articles/14135185-how-to-apply-your-3-month-free-discount-to-the-done-for-you-program.md): Step-by-step guide to applying your 3-month free promo code when you sign up for Done For You on WithMe. - [🎁 How to Create , Share and Use Promo Codes](https://help.withme.so/en/articles/11889698-how-to-create-share-and-use-promo-codes.md): how to create , share and apply promo codes - [πŸ’Έ How Referrals Work on WithMe \(and Why You’ll Love Them!\)](https://help.withme.so/en/articles/11780524-how-referrals-work-on-withme-and-why-you-ll-love-them.md): πŸ’Έ How Referrals Work on WithMe \(and Why You’ll Love Them!\) - [πŸ›οΈ WithMe Storefront Theme: Your Hub, Your Style](https://help.withme.so/en/articles/12543930-withme-storefront-theme-your-hub-your-style.md): This guide covers switching your platform theme, editing colors and fonts, selecting product display styles, using the mobile preview, and sharing your storefront link on social media. - [The WithMe Referral ProgramπŸ’‘](https://help.withme.so/en/articles/9823684-the-withme-referral-program.md) - [How to Delete a Promotion Code](https://help.withme.so/en/articles/7066942-how-to-delete-a-promotion-code.md): Need to remove a promotion code? It couldn't be simpler. - [How to Find Your Free Trial Conversion](https://help.withme.so/en/articles/6820133-how-to-find-your-free-trial-conversion.md): Learn how to find and keep track of how many people are transferring from a free trial to a full membership. - [How to Use Promotion Codes](https://help.withme.so/en/articles/6820091-how-to-use-promotion-codes.md): Learn how to set up promotion codes to offer money off your platform. - [How to Create or Edit a Collection](https://help.withme.so/en/articles/6963129-how-to-create-or-edit-a-collection.md): Learn how to categorise your content with collections - [How to Change Your WithMe URL: A Powerful Tool for Branding and GrowthπŸ”—](https://help.withme.so/en/articles/10092012-how-to-change-your-withme-url-a-powerful-tool-for-branding-and-growth.md) - [How to sell your 1:1](https://help.withme.so/en/articles/8684142-how-to-sell-your-1-1.md): This article serves as guide for talking points with potential clients for your 1:1 Asynchronous Coaching on WithMe - [How to Offer 1:1 Coaching on WithMe](https://help.withme.so/en/articles/10269715-how-to-offer-1-1-coaching-on-withme.md) - [Selling your 1:1](https://help.withme.so/en/articles/9114575-selling-your-1-1.md): This article serves as guide for talking points with potential clients for your 1:1 Asynchronous Coaching on WithMe - [Turn Conversations into CashπŸ’Έ: Monetize Your Expertise with Paid Messages on WithMe](https://help.withme.so/en/articles/9028296-turn-conversations-into-cash-monetize-your-expertise-with-paid-messages-on-withme.md): How to monetise your expertise ## WithMe Updates & Success Storiesβœ… - [WithMe CEO Unveils Game-Changing Benefits and Features for CreatorsπŸ’‘](https://help.withme.so/en/articles/9612398-withme-ceo-unveils-game-changing-benefits-and-features-for-creators.md) - [πŸš€ Reclaim Your Time & Triple Your Income with WithMe's Latest Updates! πŸ“ˆ 08/09/24](https://help.withme.so/en/articles/9718056-reclaim-your-time-triple-your-income-with-withme-s-latest-updates-08-09-24.md) - [WithMe's Weekly Update: Streamlined Meetings, Refreshed Dashboards, and 1:1 Coaching! 08/16/2024](https://help.withme.so/en/articles/9745818-withme-s-weekly-update-streamlined-meetings-refreshed-dashboards-and-1-1-coaching-08-16-2024.md) - [WithMe Partner Update 07/26πŸ’‘: Exciting New Features & a Refreshed Dashboard!πŸ–₯](https://help.withme.so/en/articles/9659581-withme-partner-update-07-26-exciting-new-features-a-refreshed-dashboard.md): Welcome partner🀝, to this week's edition of the WithMe update! - [Control Your Content's First ImpressionπŸ₯Έ: WithMe's Preview Feature is HereπŸ–₯️](https://help.withme.so/en/articles/10079621-control-your-content-s-first-impression-withme-s-preview-feature-is-here.md) - [The Follower Trap❌: How "Free" Platforms Can Cost Food Creators Their Freedom \(and How WithMe Sets You Free\)πŸš€](https://help.withme.so/en/articles/9910738-the-follower-trap-how-free-platforms-can-cost-food-creators-their-freedom-and-how-withme-sets-you-free.md) - [πŸ’ΈThe Hidden Costs of 'Free' Platforms: Is Your Content Worth More Than You Think?🧐](https://help.withme.so/en/articles/9806628-the-hidden-costs-of-free-platforms-is-your-content-worth-more-than-you-think.md) - [The Creator Mindset ShiftπŸ’‘πŸ§ : From Renting to Owning Your Digital Home](https://help.withme.so/en/articles/9702657-the-creator-mindset-shift-from-renting-to-owning-your-digital-home.md): In the ever-evolving landscape of content creation, a quiet but profound shift is underway. - [Passion to ProfitπŸ’Έ: Building Your Dream Business with WithMe, the All-in-One PlatformπŸš€](https://help.withme.so/en/articles/9729977-passion-to-profit-building-your-dream-business-with-withme-the-all-in-one-platform.md) - [πŸ’‘Finding Your Ideal Client: The Key to Coaching Success \(As Told by WithMe's CEO, Mark Grayβœ…\)](https://help.withme.so/en/articles/9670809-finding-your-ideal-client-the-key-to-coaching-success-as-told-by-withme-s-ceo-mark-gray.md): In the world of coaching, finding your niche isn't just a buzzwordβ€”it's the linchpin for building a sustainable and rewarding business. - [Beat BurnoutπŸ‘Š: A Creator&Expert's Guide to Staying Energized and InspiredπŸ˜€](https://help.withme.so/en/articles/10316045-beat-burnout-a-creator-expert-s-guide-to-staying-energized-and-inspired.md) - [Case Study: From 9-to-5 to Foodie Freedom. How Liv the Positive Foodie Built a Thriving Community with WithMe](https://help.withme.so/en/articles/9289267-case-study-from-9-to-5-to-foodie-freedom-how-liv-the-positive-foodie-built-a-thriving-community-with-withme.md): Meet Liv, the infectious smile behind the wildly popular platform "Liv the Positive Foodie." - [Case Study: Soul Sisters](https://help.withme.so/en/articles/7857406-case-study-soul-sisters.md): A look at how to launch a WithMe studio with success - [From Classroom to Community: How a Venezuelan English Teacher Found Success Online](https://help.withme.so/en/articles/9473245-from-classroom-to-community-how-a-venezuelan-english-teacher-found-success-online.md) - [Hannah's Thrive: Building a Community of Support and InspirationπŸš€](https://help.withme.so/en/articles/9384980-hannah-s-thrive-building-a-community-of-support-and-inspiration.md): An Authentic Community for Women Embracing Life's Journey - [From Backstage to Barre: Lisa Kaye's Award-Winning Journey to Pilates Powerhouse](https://help.withme.so/en/articles/9337299-from-backstage-to-barre-lisa-kaye-s-award-winning-journey-to-pilates-powerhouse.md): Pilates instructor Lisa Kaye, this year's fitness influencer, built her online community from scratch. - [Unveiling the Journey of Chloe Banks: A Story of Transformation and Empowerment](https://help.withme.so/en/articles/9179191-unveiling-the-journey-of-chloe-banks-a-story-of-transformation-and-empowerment.md) - [From Quarantine Cuisine to Building a Business: The Rise of KimberlysJourney](https://help.withme.so/en/articles/9231008-from-quarantine-cuisine-to-building-a-business-the-rise-of-kimberlysjourney.md): Enjoy the full interview at the end of this article. - [Meet some of the WithMe Top 10%πŸ†: Top Creators Shattering Expectations.](https://help.withme.so/en/articles/9574073-meet-some-of-the-withme-top-10-top-creators-shattering-expectations.md) - [Gemma B: How One Creator Boosted Revenue by 42% in 2 days with WithMe Collections](https://help.withme.so/en/articles/10222883-gemma-b-how-one-creator-boosted-revenue-by-42-in-2-days-with-withme-collections.md) ## Account, Billing & Support🀝 - [What should I do if I encounter account access or payment processing issues on WithMe?](https://help.withme.so/en/articles/12108637-what-should-i-do-if-i-encounter-account-access-or-payment-processing-issues-on-withme.md) - [πŸ’³ Buy Now, Pay Later \(BNPL\) on WithMe](https://help.withme.so/en/articles/14187598-buy-now-pay-later-bnpl-on-withme.md): Enable Buy Now, Pay Later \(Klarna, Afterpay, PayPal Pay Later\) on your WithMe checkout automatically. This article explains how it works, eligibility, and why creators may need to add a support ema... - [πŸ”„ How to Migrate Contacts & Customer Data Between Hubs](https://help.withme.so/en/articles/14619479-how-to-migrate-contacts-customer-data-between-hubs.md): Learn how to migrate your contacts, customer data, and product ownership from one WithMe hub to another. Covers what transfers, what doesn't, and how to request a migration from the WithMe team. - [How to Change Your Emails](https://help.withme.so/en/articles/6896393-how-to-change-your-emails.md): Need to Change Your Account Email? This is How! - [How to: Get Paid](https://help.withme.so/en/articles/6795337-how-to-get-paid.md): Learn how to set up your payment method to ensure you're getting paid - [How to Update Your Payment Details](https://help.withme.so/en/articles/7826030-how-to-update-your-payment-details.md): Need to update your payment details? Doing so is easy! - [πŸ”“ Seeing an 'Upgrade' Prompt? Here's What to Do](https://help.withme.so/en/articles/14169428-seeing-an-upgrade-prompt-here-s-what-to-do.md): If you see an 'Upgrade to unlock' prompt on WithMe, it's a legacy UI element β€” every feature is now included in your $49/month plan. Here's how to clear it. - [What to do if Your Members Contact you](https://help.withme.so/en/articles/7822087-what-to-do-if-your-members-contact-you.md): Not sure what to do when your members reach out? We've got you! - [Mythbusting Tuesday❌: Shattering Content Monetization Misconceptions with WithMe](https://help.withme.so/en/articles/9777904-mythbusting-tuesday-shattering-content-monetization-misconceptions-with-withme.md) - [πŸ’¬ How to Contact Support or Submit a Support Ticket](https://help.withme.so/en/articles/14310040-how-to-contact-support-or-submit-a-support-ticket.md): Learn how to contact WithMe support through live chat, email, or the Help Center. Get your questions answered quickly and easily. ## Managing Stripe & PayPal - [How to Cash Out Inside WithMe](https://help.withme.so/en/articles/11190601-how-to-cash-out-inside-withme.md): How to Cash Out Inside WithMe - [Countries Where Stripe Accounts Are Supported on WithMe](https://help.withme.so/en/articles/11190619-countries-where-stripe-accounts-are-supported-on-withme.md): Countries Where Stripe Accounts Are Supported on WithMe - [Why Isn't PayPal Connecting to My WithMe Hub?](https://help.withme.so/en/articles/11190626-why-isn-t-paypal-connecting-to-my-withme-hub.md): Why Isn't PayPal Connecting to My WithMe Hub? - [How to Change Your Currency in WithMe](https://help.withme.so/en/articles/11190635-how-to-change-your-currency-in-withme.md): How to Change Your Currency in WithMe - [What is the Pending Section in my Payouts tab?](https://help.withme.so/en/articles/11190645-what-is-the-pending-section-in-my-payouts-tab.md): What Does β€œPending” Mean in My WithMe Payouts Tab? - [Can I Connect an Existing Stripe Account to WithMe?](https://help.withme.so/en/articles/11190694-can-i-connect-an-existing-stripe-account-to-withme.md): Can I Connect an Existing Stripe Account to WithMe? - [How to Access and Update Your Stripe Account on WithMe](https://help.withme.so/en/articles/11190705-how-to-access-and-update-your-stripe-account-on-withme.md): How to Access and Update Your Stripe Account on WithMe - [Stripe Disputes on WithMe](https://help.withme.so/en/articles/11190715-stripe-disputes-on-withme.md): Stripe Disputes on WithMe - [How to Connect iDEAL Payments with WithMe](https://help.withme.so/en/articles/11190731-how-to-connect-ideal-payments-with-withme.md): How to Connect iDEAL Payments with WithMe - [How to Update Your Bank Details for a Stripe Express Account \(WithMe Legacy Creators\)](https://help.withme.so/en/articles/11190936-how-to-update-your-bank-details-for-a-stripe-express-account-withme-legacy-creators.md): How to Update Your Bank Details for a Stripe Express Account \(WithMe Legacy Creators\) - [Stripe 1099-K Form](https://help.withme.so/en/articles/11190951-stripe-1099-k-form.md): Your Stripe 1099-K Form with WithMe - [Differences Between Disputes & Inquiries](https://help.withme.so/en/articles/11190954-differences-between-disputes-inquiries.md): Understanding the Difference Between Inquiries and Disputes on WithMe - [How to Update Your Business Type in Stripe \(WithMe Accounts\)](https://help.withme.so/en/articles/11190983-how-to-update-your-business-type-in-stripe-withme-accounts.md): How to Update Your Business Type in Stripe \(WithMe Accounts\) - [How to Send a Manual Invoice with WithMe](https://help.withme.so/en/articles/11191025-how-to-send-a-manual-invoice-with-withme.md): How to Send a Manual Invoice with WithMe - [Can I Customize an Invoice Through WithMe?](https://help.withme.so/en/articles/11191049-can-i-customize-an-invoice-through-withme.md): Can I Customize an Invoice Through WithMe? - [Why Won’t WithMe Let Me Connect to Stripe?](https://help.withme.so/en/articles/11191059-why-won-t-withme-let-me-connect-to-stripe.md): Why Won’t WithMe Let Me Connect to Stripe? - [Stripe Custom Accounts Now Available in the UAE](https://help.withme.so/en/articles/11191066-stripe-custom-accounts-now-available-in-the-uae.md): Stripe Custom Accounts Now Available in the UAE - [Why Is Stripe Asking for My β€œLast Transaction” When I Haven’t Made a Sale Yet?](https://help.withme.so/en/articles/11191072-why-is-stripe-asking-for-my-last-transaction-when-i-haven-t-made-a-sale-yet.md): Why Is Stripe Asking for My β€œLast Transaction” When I Haven’t Made a Sale Yet? - [Can I Integrate a Credit Card Field for PayPal?](https://help.withme.so/en/articles/11191081-can-i-integrate-a-credit-card-field-for-paypal.md): Can I Add a Credit Card Field for PayPal in My WithMe Hub? - [WithMe, Stripe & PayPal Transaction Fees β€” What You Need to Know!](https://help.withme.so/en/articles/11163603-withme-stripe-paypal-transaction-fees-what-you-need-to-know.md): WithMe takes 0% commission on every sale. Stripe and PayPal charge their standard payment-processing fees, which vary by country and currency β€” here's the full breakdown. - [Updating Your Stripe Business Information](https://help.withme.so/en/articles/11163737-updating-your-stripe-business-information.md) - [πŸ’ΈSetting Up Payments in the WithMe Platform](https://help.withme.so/en/articles/11163760-setting-up-payments-in-the-withme-platform.md): How to setup payouts in WithMe - [How to Connect WithMe with Stripe](https://help.withme.so/en/articles/11190020-how-to-connect-withme-with-stripe.md): How to Connect WithMe with Stripe - [How to Integrate WithMe with Stripe or PayPal](https://help.withme.so/en/articles/11190049-how-to-integrate-withme-with-stripe-or-paypal.md): How to Integrate WithMe with Stripe or PayPal - [How to Set Up Instant Payouts on WithMe](https://help.withme.so/en/articles/11190098-how-to-set-up-instant-payouts-on-withme.md): How to Set Up Instant Payouts on WithMe - [Can I use my EIN instead of my SSN when setting up Stripe?](https://help.withme.so/en/articles/11190166-can-i-use-my-ein-instead-of-my-ssn-when-setting-up-stripe.md): When You Can Use an EIN - [Why does my hub say "Sold Out"?](https://help.withme.so/en/articles/11190175-why-does-my-hub-say-sold-out.md): Why does my hub say "Sold Out"? - [How to Collect Sales Tax and Change your Stripe Details after Setup](https://help.withme.so/en/articles/11482623-how-to-collect-sales-tax-and-change-your-stripe-details-after-setup.md): How to charge sales tax and update your payment details. - [🧾 How to Add Your Statement Descriptor \(Required for Stripe Compliance\)](https://help.withme.so/en/articles/12587741-how-to-add-your-statement-descriptor-required-for-stripe-compliance.md) - [How to Collect Sales Tax in Your WithMe Platform](https://help.withme.so/en/articles/11163637-how-to-collect-sales-tax-in-your-withme-platform.md): How to Collect Sales Tax in Your WithMe Platform - [πŸ’³ How PayPal Works on WithMe: No Setup Required](https://help.withme.so/en/articles/15154751-how-paypal-works-on-withme-no-setup-required.md): Explains that PayPal is automatically accepted on WithMe through Stripe integration with no separate setup required, and that all creator payouts go through Stripe regardless of how customers pay. - [πŸ’³ Troubleshooting 'Stripe Update Required' on Your Payouts Page](https://help.withme.so/en/articles/15079572-troubleshooting-stripe-update-required-on-your-payouts-page.md): Explains what triggers the 'Stripe Update Required' banner on the WithMe Payouts page, walks through the steps to resolve it via the Stripe Login Link, and advises when to contact support. - [πŸ’³ How to Disconnect and Reconnect Your Stripe Account](https://help.withme.so/en/articles/15325148-how-to-disconnect-and-reconnect-your-stripe-account.md): How to disconnect an old Stripe account from WithMe, connect a new one, and resolve country or address mismatches that may block payouts. ## Billing & Subscription - [πŸ’³ How to Identify Disputes vs Refunds in Your Stripe Account](https://help.withme.so/en/articles/14410181-how-to-identify-disputes-vs-refunds-in-your-stripe-account.md): Learn how to tell the difference between refunds and disputes in your Stripe dashboard β€” especially when a cluster of 'refunds' on the same date is actually a single chargeback reversing multiple s... - [πŸ’³ Supported Payment Methods on WithMe \(by Region\)](https://help.withme.so/en/articles/14497634-supported-payment-methods-on-withme-by-region.md): Explains which payment methods are currently supported on WithMe \(cards, Apple Pay, Google Pay\), addresses regional methods like iDEAL and Bancontact, and shows creators how to request new payment ... - [🧾 How to Get Invoices & Receipts for Your WithMe Subscription](https://help.withme.so/en/articles/14580582-how-to-get-invoices-receipts-for-your-withme-subscription.md): Step-by-step guide for WithMe creators to find, view, and download invoices and receipts for their subscription payments β€” covering automatic Stripe email receipts, the dashboard Billing page, and ... - [🎟️ How Promo Codes Interact with Free Trials β€” What to Expect](https://help.withme.so/en/articles/14619474-how-promo-codes-interact-with-free-trials-what-to-expect.md): Explains how promo codes interact with the default free trial on WithMe β€” covering whether they stack, what customers see at checkout, and common scenarios creators should understand. - [πŸ—‘οΈ How to Delete Your WithMe Account and Request Data Removal](https://help.withme.so/en/articles/14638428-how-to-delete-your-withme-account-and-request-data-removal.md): Step-by-step guide explaining how to cancel your WithMe subscription, request account deletion, and have your personal data removed β€” clarifying that no special form is needed, just a chat message ... - [πŸ’‘ What's Changing with WithMe Pricing? \(April 2026 Update\)](https://help.withme.so/en/articles/14687598-what-s-changing-with-withme-pricing-april-2026-update.md): On 20 April 2026 WithMe moved to 0% commission on every sale and introduced AI credit packs for the Sales Agent. Here's what it means for you. - [πŸ’Έ How Does 0% Commission Work β€” What's the Catch?](https://help.withme.so/en/articles/14687615-how-does-0-commission-work-what-s-the-catch.md): WithMe takes 0% of every sale you make. The only deductions are Stripe/PayPal's own processing fees, which go to those providers β€” not to WithMe. Here's how the numbers actually work. - [πŸ€– What Is the AI Sales Agent and How Do Credits Work?](https://help.withme.so/en/articles/14687621-what-is-the-ai-sales-agent-and-how-do-credits-work.md): The AI Sales Agent identifies anonymous visitors browsing your hub and turns them into leads. Each credit reveals one visitor. Credits are purchased in packs and never expire. - [🎯 How to Buy More Credits β€” "Unlock More Leads"](https://help.withme.so/en/articles/14687647-how-to-buy-more-credits-unlock-more-leads.md): Step-by-step walkthrough of the credit purchase flow. Click "Unlock more leads" anywhere in your Sales Agent view, pick a preset pack or enter a custom amount, and checkout in a few seconds. - [❓ AI Credit FAQs: Expiry, Promo Codes, Refunds & More](https://help.withme.so/en/articles/14687649-ai-credit-faqs-expiry-promo-codes-refunds-more.md): Quick answers to the most common AI credit questions β€” do they expire, can I refund a pack, what happens when I run out, how do promo codes work, and can I buy custom amounts. - [πŸ’¬ How to Track and Access Member Cancellation Feedback](https://help.withme.so/en/articles/14702151-how-to-track-and-access-member-cancellation-feedback.md): Explains where member cancellation feedback is stored on WithMe, what creators can currently see in their dashboard, and practical steps to monitor churn while direct cancellation reason access is ... - [πŸ” I Don't Recognise a Charge from WithMe β€” What Should I Do?](https://help.withme.so/en/articles/14718827-i-don-t-recognise-a-charge-from-withme-what-should-i-do.md): Step-by-step guide for anyone who spots an unexpected WithMe charge on their bank statement β€” covers how to identify the charge, what details to gather, and how the support team investigates and re... - [πŸ’Έ WithMe Pricing Explained: One Plan, 0% Commission, Zero Surprises](https://help.withme.so/en/articles/14782732-withme-pricing-explained-one-plan-0-commission-zero-surprises.md): How WithMe pricing works: one $49/mo plan \(or 6 months free on annual\) with 0% commission on every sale. - [πŸ’³ Payment Plans β€” Let Buyers Pay In Instalments](https://help.withme.so/en/articles/15653952-payment-plans-let-buyers-pay-in-instalments.md): Learn how to offer payment plans on your WithMe courses and products β€” set a fixed number of instalments with a separate access duration, and give buyers a smoother path to saying yes at checkout. - [πŸš€ Order Bumps β€” Boost Every Sale With a One-Click Add-On Offer](https://help.withme.so/en/articles/15943715-order-bumps-boost-every-sale-with-a-one-click-add-on-offer.md): Order Bumps let you offer a discounted add-on product at checkout that buyers can opt into with one click, with automatic charging and instant access. Configure them in any paid product editor to b... - [πŸ’‘ What's Changing with WithMe Pricing? \(August 2026 Update\)](https://help.withme.so/en/articles/16338665-what-s-changing-with-withme-pricing-august-2026-update.md): What's changing with WithMe's price on 11 August 2026, and why existing subscribers are grandfathered at their current rate. - [πŸ“§ How to Unsubscribe from WithMe Marketing Emails](https://help.withme.so/en/articles/14110039-how-to-unsubscribe-from-withme-marketing-emails.md): Learn how to opt out of WithMe marketing emails using the unsubscribe link, what to do if the link is missing, and how unsubscribing differs from full account deletion. - [πŸ’³ How to Resubscribe to WithMe After a Failed Payment](https://help.withme.so/en/articles/14088268-how-to-resubscribe-to-withme-after-a-failed-payment.md): How to resubscribe to WithMe after a failed payment, plus how proration works if you change plans mid-cycle. - [πŸ—‘οΈ How to Delete Your WithMe Account and Data](https://help.withme.so/en/articles/14046562-how-to-delete-your-withme-account-and-data.md): A step-by-step guide explaining how WithMe creators can request full account and data deletion, what gets removed, GDPR/privacy details, and the difference between cancelling a subscription vs dele... - [πŸ“¦ What Happens to Your Content After Cancelling Your Creator Subscription](https://help.withme.so/en/articles/13924233-what-happens-to-your-content-after-cancelling-your-creator-subscription.md): Explains what happens to a creator's uploaded content, storefront, subscribers, and data after cancelling their WithMe creator subscription, including how to reactivate. - [❌How to Cancel or Pause Your WithMe Subscription](https://help.withme.so/en/articles/11191335-how-to-cancel-or-pause-your-withme-subscription.md): How to Pause , Cancel or Reactivate Your WithMe Subscription - [How to Update Your Payment Details on WithMe](https://help.withme.so/en/articles/11191345-how-to-update-your-payment-details-on-withme.md): How to Update Your Payment Details on WithMe - [How to Pause Your WithMe Account](https://help.withme.so/en/articles/11191350-how-to-pause-your-withme-account.md): How to Pause Your WithMe Account - [Can I Start Selling During My Trial Period?](https://help.withme.so/en/articles/11191359-can-i-start-selling-during-my-trial-period.md): Can I Start Selling During My Trial Period? - [Can I Pay for My WithMe Subscription Using PayPal?](https://help.withme.so/en/articles/11191360-can-i-pay-for-my-withme-subscription-using-paypal.md): Can I Pay for My WithMe Subscription Using PayPal? - [Can I Pay for My WithMe Subscription Using My Stripe Funds?](https://help.withme.so/en/articles/11191364-can-i-pay-for-my-withme-subscription-using-my-stripe-funds.md): Can I Pay for My WithMe Subscription Using My Stripe Funds? - [Age Requirement to Use WithMe](https://help.withme.so/en/articles/11191366-age-requirement-to-use-withme.md): Age Requirement to Use WithMe - [πŸ“Š What's Included in Your WithMe Plan](https://help.withme.so/en/articles/14199730-what-s-included-in-your-withme-plan.md): Everything included in the WithMe $49/month plan β€” unlimited products, custom domain, custom branding, email marketing, AI Sales Agent, and 0% commission on every sale. - [πŸ’³ Free Trial FAQ: Payment Details, Charges & Cancellation](https://help.withme.so/en/articles/14431505-free-trial-faq-payment-details-charges-cancellation.md): Everything you need to know about the WithMe free trial β€” what payment details are required, when your first charge happens, and how to cancel if you need to. - [πŸ’° WithMe Pricing Explained: One Plan, Everything Included](https://help.withme.so/en/articles/14702155-withme-pricing-explained-one-plan-everything-included.md): Explains WithMe's single-plan pricing at $49/month, clarifies the merger of the former Premium tier, and covers currency conversion for international creators. - [πŸ’° WithMe Pricing, Plans & Fees β€” What You Actually Pay](https://help.withme.so/en/articles/14752181-withme-pricing-plans-fees-what-you-actually-pay.md): Explains WithMe's single-plan pricing \($49/mo or $25/mo annual\), 0% commission policy, and Stripe processing fees β€” clearing up any confusion about tiers or hidden fees. - [πŸ’³ What to Do If You Receive Payment Reminders After Cancelling Your Subscription](https://help.withme.so/en/articles/15154757-what-to-do-if-you-receive-payment-reminders-after-cancelling-your-subscription.md): Explains why you may still receive Stripe payment reminder emails after cancelling your WithMe subscription, and how to stop them by verifying your cancellation and resolving any outstanding balance. - [πŸ’³ What to Expect: Stripe Billing Emails After Cancellation](https://help.withme.so/en/articles/15145508-what-to-expect-stripe-billing-emails-after-cancellation.md): Explains why you may receive Stripe payment reminders after cancelling your WithMe subscription, how they differ from marketing emails, and what steps to take to stop them. - [Why did I get a "subscription cancelled" email when I did not cancel?](https://help.withme.so/en/articles/16390238-why-did-i-get-a-subscription-cancelled-email-when-i-did-not-cancel.md): Explains why Stripe sends a cancellation confirmation after a plan switch or an old subscription cleanup, and how to confirm your subscription is still active. ## Managing Your Members 🀝 - [How to cancel your customer's subscription?](https://help.withme.so/en/articles/12063481-how-to-cancel-your-customer-s-subscription.md): Need to cancel a subscription on your customer's behalf? Check out this article to learn how! πŸ’ͺ - [πŸ§ͺ What does my Product look like from the Customer Point of View?](https://help.withme.so/en/articles/11162710-what-does-my-product-look-like-from-the-customer-point-of-view.md): Test your content and products in member, non-member and waitlist view β€” all inside the platform itself. - [How to Refund Your Members](https://help.withme.so/en/articles/12063585-how-to-refund-your-members.md): If one of your members requests a refund, here’s how you can handle it - [How Do I Manually Give Access or Add a Customer to a Product?](https://help.withme.so/en/articles/12063732-how-do-i-manually-give-access-or-add-a-customer-to-a-product.md): Need to add a customer to one of your products manually? We’ve got you covered. - [🎁 How to Give Free Access to a Paid Product](https://help.withme.so/en/articles/14199729-how-to-give-free-access-to-a-paid-product.md): Learn how to give someone free access to a paid WithMe product using coupon codes or comp access β€” without changing the price for everyone else. - [πŸ’³ How Membership Payments & Cancellations Work for Your Customers](https://help.withme.so/en/articles/14410177-how-membership-payments-cancellations-work-for-your-customers.md): Learn how WithMe automatically manages recurring membership payments through Stripe, how your customers can cancel their own subscriptions, and tips for reducing churn. - [πŸ” How to Find Paying Customers in Your Customer List](https://help.withme.so/en/articles/14638414-how-to-find-paying-customers-in-your-customer-list.md): Explains how to find paying customers in the WithMe creator dashboard, addresses the lack of a free vs paid filter, and provides practical workarounds using the Payouts, customer profiles, and Insi... - [πŸ” How to Find and Use Search on WithMe \(Web & App\)](https://help.withme.so/en/articles/14431503-how-to-find-and-use-search-on-withme-web-app.md): Learn where to find the search function on WithMe's web and app platforms, understand current search limitations, and discover tips to help your members find your content easily. - [πŸ“§ Can't Access a Purchased Product? Check Your Checkout Email!](https://help.withme.so/en/articles/14654699-can-t-access-a-purchased-product-check-your-checkout-email.md): Can't see a product you just bought? Your purchase is tied to the email you used at checkout β€” here's how to find it, log back in, and fix typos. - [πŸ“ How to create an Email Broadcast](https://help.withme.so/en/articles/14601225-how-to-create-an-email-broadcast.md): Learn how to create and send one-time email broadcasts to your audience, including how to name your campaign, choose recipients, craft your message, and preview it before sending. - [πŸ›‘οΈ Safeguarding & Child Protection: Running Communities for Under-18s on WithMe](https://help.withme.so/en/articles/15251963-safeguarding-child-protection-running-communities-for-under-18s-on-withme.md): Guidance for creators running WithMe communities with under-18 members, covering safeguarding responsibilities, age verification, community configuration, moderation and reporting best practices, a... ## Member Guide & FAQs - [Getting Started on WithMe: Members Guide & FAQs](https://help.withme.so/en/articles/13243636-getting-started-on-withme-members-guide-faqs.md): New to WithMe or just joined a Creator’s hub? This article is for members and walks you through everything you need to get startedβ€”how to log in, access content, use the web/app, understand how acc... - [πŸ–¨οΈ How to Print or Download Content from a Creator's Hub](https://help.withme.so/en/articles/14122387-how-to-print-or-download-content-from-a-creator-s-hub.md): Learn how to print, save as PDF, or download content from a creator's WithMe hub β€” including recipes, guides, and more. - [πŸ” How to Find & Access Your Purchased Product or Communities](https://help.withme.so/en/articles/14314993-how-to-find-access-your-purchased-product-or-communities.md): A step-by-step guide showing members how to locate and access Product or communities they've purchased on WithMe, including troubleshooting tips if the group isn't appearing. - [How do I access a membership I purchased from a creator?](https://help.withme.so/en/articles/13243541-how-do-i-access-a-membership-i-purchased-from-a-creator.md): Having trouble accessing a membership you purchased from a Creator on WithMe? This article is for members and explains how to log in and access membership content on web and the app. - [How to browse, filter, save, and sort membership posts](https://help.withme.so/en/articles/13243580-how-to-browse-filter-save-and-sort-membership-posts.md): Looking to find, sort, or save specific posts inside a membership you’ve already joined? This article is for members and covers how to search, filter, sort, and manage membership content in the mem... - [How do I download a digital product I purchased?](https://help.withme.so/en/articles/13240205-how-do-i-download-a-digital-product-i-purchased.md): Having trouble downloading a digital productβ€”such as an e-book, guide, video, planner, or recordingβ€”you purchased from a Creator? This article is for you! πŸ€“ - [How do I view and access the community I purchased?](https://help.withme.so/en/articles/13240302-how-do-i-view-and-access-the-community-i-purchased.md): Having trouble viewing or accessing a community you purchased from a Creator? This article shows you exactly where to find it and how to participate. πŸ€“ - [How to Update Your Payment Method for Your Account & Memberships](https://help.withme.so/en/articles/12642864-how-to-update-your-payment-method-for-your-account-memberships.md): Easily update your payment method for any of your memberships directly through your WithMe account. Follow these simple steps to keep your billing information up to date. - [πŸ›’ How to Access Your Purchased Products](https://help.withme.so/en/articles/13990213-how-to-access-your-purchased-products.md): A step-by-step guide to finding and accessing purchased products on WithMe, including troubleshooting tips for processing delays, cache issues, email mismatches, and how to contact support for manu... - [How to Cast WithMe Content to Your TVπŸ“Ί](https://help.withme.so/en/articles/9997428-how-to-cast-withme-content-to-your-tv.md) - [πŸ”„ I Signed Up as a Creator by Mistake - How Do I Cancel?](https://help.withme.so/en/articles/15052819-i-signed-up-as-a-creator-by-mistake-how-do-i-cancel.md): How to cancel an accidental creator signup on WithMe and continue accessing content as a viewer instead. - [🏠 Understanding the Hub: What Your Members See](https://help.withme.so/en/articles/14765069-understanding-the-hub-what-your-members-see.md): Explains what free visitors and paid members see on a creator's WithMe Hub, including how to navigate courses, collections, community boards, and free content. - [🏷️ How to Apply a Promo Code as a Customer \(App Store vs Native Checkout\)](https://help.withme.so/en/articles/15145511-how-to-apply-a-promo-code-as-a-customer-app-store-vs-native-checkout.md): Explains why customers see an App Store redirect instead of a promo code field on memberships, and how to use the web browser checkout to successfully apply a promo code. - [πŸ’³ What Happens After I Cancel My Subscription?](https://help.withme.so/en/articles/15145513-what-happens-after-i-cancel-my-subscription.md): Explains why subscribers receive payment-failed emails after cancelling and provides steps to confirm cancellation and stop the notifications. - [πŸ“± WithMe App vs Browser: Why Some Features May Not Appear Immediately in the App](https://help.withme.so/en/articles/14994829-withme-app-vs-browser-why-some-features-may-not-appear-immediately-in-the-app.md): Explains why the WithMe mobile app may not display newly released features immediately and guides users to access the full experience via their mobile browser while waiting for app updates. - [πŸ“š How to Access Your Creator's Training Programs After Subscribing](https://help.withme.so/en/articles/15251962-how-to-access-your-creator-s-training-programs-after-subscribing.md): Step-by-step guide for subscribers to find and access a creator's training programs on WithMe, whether you subscribed directly or through an external link like Instagram. ## Managing Your Customers - [πŸ’Œ Automated Email Marketing on WithMe](https://help.withme.so/en/articles/11953839-automated-email-marketing-on-withme.md): WithMe's email marketing β€” automated system emails that run on their own, plus the full custom email campaigns, broadcasts, and sequences suite. All included in your $49/month plan. - [πŸš€ Admin Accounts β€” Invite Your Team to Help Run Your WithMe Account](https://help.withme.so/en/articles/15932580-admin-accounts-invite-your-team-to-help-run-your-withme-account.md): Learn how to use the new Admin Accounts feature to invite team members to help manage your WithMe account, accept or decline invitations, switch between accounts using the 'acting as' banner, and r... - [πŸ• Meet the New 'Applied' Customer Status β€” Track 1:1 Coaching Applicants Like a Pro!](https://help.withme.so/en/articles/16197508-meet-the-new-applied-customer-status-track-1-1-coaching-applicants-like-a-pro.md): Introduces the new 'Applied' customer status with an hourglass badge for 1:1 coaching applicants, plus automatic applicant confirmation and product invitation emails. - [How to Cancel a Customer's Subscription on WithMe](https://help.withme.so/en/articles/11191093-how-to-cancel-a-customer-s-subscription-on-withme.md): How to Cancel a Customer’s Subscription on WithMe - [How Will My Customer Download Their Digital Product?](https://help.withme.so/en/articles/11191130-how-will-my-customer-download-their-digital-product.md): How Will My Customer Download Their Digital Product? - [What Does My Course Look Like for Customers?](https://help.withme.so/en/articles/11191144-what-does-my-course-look-like-for-customers.md): What Does My Course Look Like for Customers? - [What Emails Will My Customers Get from WithMe?](https://help.withme.so/en/articles/11191148-what-emails-will-my-customers-get-from-withme.md): What Emails Will My Customers Get from WithMe? - [How to Refund Your Customers](https://help.withme.so/en/articles/11191155-how-to-refund-your-customers.md): How to Refund Your Customers - [How Do I Manually Add a Customer to a Product?](https://help.withme.so/en/articles/11191168-how-do-i-manually-add-a-customer-to-a-product.md): How Do I Manually Add a Customer to a Product? - [How Do I Send a Receipt to My Customer?](https://help.withme.so/en/articles/11191175-how-do-i-send-a-receipt-to-my-customer.md): How Do I Send a Receipt to My Customer? - [If I Change the Price of My Membership, Will Existing Customers be Charged the New Price?](https://help.withme.so/en/articles/11191184-if-i-change-the-price-of-my-membership-will-existing-customers-be-charged-the-new-price.md): If I Change the Price of My Membership, Will Existing Customers be Charged the New Price? - [How to Pause Your Customer's Subscription on WithMe](https://help.withme.so/en/articles/11191198-how-to-pause-your-customer-s-subscription-on-withme.md): How to Pause Your Customer's Subscription on WithMe - [How Do I Resend a Course Login to My Customer on WithMe?](https://help.withme.so/en/articles/11191204-how-do-i-resend-a-course-login-to-my-customer-on-withme.md): How Do I Resend a Course Login to My Customer on WithMe? - [How Does My Customer Update Their Payment Information for a Subscription on WithMe?](https://help.withme.so/en/articles/11191211-how-does-my-customer-update-their-payment-information-for-a-subscription-on-withme.md): How Does My Customer Update Their Payment Information for a Subscription on WithMe? - [Why Am I Unable to Refund My Customer on WithMe?](https://help.withme.so/en/articles/11191221-why-am-i-unable-to-refund-my-customer-on-withme.md): Why Am I Unable to Refund My Customer on WithMe? - [How to Revoke Access from a Course Participant on WithMe](https://help.withme.so/en/articles/11191231-how-to-revoke-access-from-a-course-participant-on-withme.md): How to Revoke Access from a Course Participant on WithMe - [If I Delete My Subscription/Membership Product, Does This Auto-Cancel My Customer's Membership?](https://help.withme.so/en/articles/11191238-if-i-delete-my-subscription-membership-product-does-this-auto-cancel-my-customer-s-membership.md): If I Delete My Subscription/Membership Product, Does This Auto-Cancel My Customer's Membership? - [How to Resend a Custom Product to Your Customer on WithMe](https://help.withme.so/en/articles/11191247-how-to-resend-a-custom-product-to-your-customer-on-withme.md): How to Resend a Custom Product to Your Customer on WithMe - [How to Unsubscribe a Customer on WithMe](https://help.withme.so/en/articles/11191253-how-to-unsubscribe-a-customer-on-withme.md): How to Unsubscribe a Customer on WithMe - [How to Edit a Customer’s Email Address in WithMe](https://help.withme.so/en/articles/11191262-how-to-edit-a-customer-s-email-address-in-withme.md): How to Edit a Customer’s Email Address in WithMe - [Why Are My Customers Required to Enter an Address on WithMe?](https://help.withme.so/en/articles/11191268-why-are-my-customers-required-to-enter-an-address-on-withme.md): Why Are My Customers Required to Enter an Address on WithMe? - [Can I Send My Customer's Course Login to a Different Email Address?](https://help.withme.so/en/articles/11191280-can-i-send-my-customer-s-course-login-to-a-different-email-address.md): Can I Send My Customer's Course Login to a Different Email Address? - [πŸ”§ Gifted Course Still Showing Pending? Here's How to Fix It](https://help.withme.so/en/articles/14182341-gifted-course-still-showing-pending-here-s-how-to-fix-it.md): Troubleshooting guide for when a gifted course shows Pending status despite the customer signing up with a matching email via Google or Apple Sign-In. Covers why OAuth sign-up methods can prevent g... - [πŸ” What Members See vs the Creator Dashboard: Understanding the Difference](https://help.withme.so/en/articles/14299852-what-members-see-vs-the-creator-dashboard-understanding-the-difference.md): Explains the difference between the WithMe Creator Dashboard \(where creators build and manage products\) and the Member View \(what members and test users see\), helping creators understand why a test... - [πŸ“§ How to Add or Import your Email Contacts for Marketing](https://help.withme.so/en/articles/15079576-how-to-add-or-import-your-email-contacts-for-marketing.md): Learn how to manually add existing email contacts into WithMe for marketing purposes by utilizing a free lead capture product container. ## FAQ's - [Can I Sell Physical Products with WithMe?](https://help.withme.so/en/articles/11193772-can-i-sell-physical-products-with-withme.md): Yes β€” you can sell physical products on WithMe and collect your customer’s shipping address right at checkout using checkout fields. Here’s how to set up the product, collect shipping details, and ... - [Custom Domains on WithMe β€” Overview & Setup Checklist](https://help.withme.so/en/articles/14853637-custom-domains-on-withme-overview-setup-checklist.md): Everything you need to know about connecting a custom domain to your WithMe hub β€” from purchase to go-live, with links to every setup and troubleshooting guide. - [How to See When Your Clients' Next Renewal Payment Is Due](https://help.withme.so/en/articles/11969641-how-to-see-when-your-clients-next-renewal-payment-is-due.md): See how to check client renewal dates in WithMe to know when monthly or annual payments β€” and your fees β€” are due. - [Can I Create More Than One WithMe Hub?](https://help.withme.so/en/articles/11193794-can-i-create-more-than-one-withme-hub.md): Can I Create More Than One WithMe Hub? - [Can I Embed My WithMe Hub on My Website?](https://help.withme.so/en/articles/11193801-can-i-embed-my-withme-hub-on-my-website.md): Can I Embed My WithMe Hub on My Website? - [How do I change my domain?](https://help.withme.so/en/articles/11193806-how-do-i-change-my-domain.md): How Do I Change My WithMe Hub Link? - [Why Is My Affiliate Income Being Held for 7 Days?](https://help.withme.so/en/articles/11193810-why-is-my-affiliate-income-being-held-for-7-days.md): Why Is My Affiliate Income Being Held for 7 Days? - [How Can I Add Customer Reviews to My WithMe Hub?](https://help.withme.so/en/articles/11193814-how-can-i-add-customer-reviews-to-my-withme-hub.md): How Can I Add Customer Reviews to My WithMe Hub? - [Can I Hide the Price of My Product on the Storefront Callout?](https://help.withme.so/en/articles/11193820-can-i-hide-the-price-of-my-product-on-the-storefront-callout.md): Can I Hide the Price of My Product on the Storefront Callout? - [I Keep Getting a Warning from TikTok or Instagram When I Click on My WithMe Hub URL, What Can I Do?](https://help.withme.so/en/articles/11193827-i-keep-getting-a-warning-from-tiktok-or-instagram-when-i-click-on-my-withme-hub-url-what-can-i-do.md): I Keep Getting a Warning from TikTok or Instagram When I Click on My WithMe Hub URL, What Can I Do? - [Why Can't I Make My Digital Product a Landing Page?](https://help.withme.so/en/articles/11193844-why-can-t-i-make-my-digital-product-a-landing-page.md): Why Can't I Make My Digital Product a Landing Page? - [Can I Link Facebook Ads to My WithMe Hub?](https://help.withme.so/en/articles/11193851-can-i-link-facebook-ads-to-my-withme-hub.md): Can I Link Facebook Ads to My WithMe Hub? - [Should I Add My WithMe Hub to My TikTok and IG Profiles?](https://help.withme.so/en/articles/11193857-should-i-add-my-withme-hub-to-my-tiktok-and-ig-profiles.md): Should I Add My WithMe Hub to My TikTok and IG Profiles? - [Collecting Information from Customers During Checkout](https://help.withme.so/en/articles/11193865-collecting-information-from-customers-during-checkout.md): How to collect extra info from customers during checkout, including name, address, phone, and custom question fields, with each field labelable and set as required or optional. - [Can I Continue Receiving Referral Bonuses if I Cancel My WithMe Account?](https://help.withme.so/en/articles/11193868-can-i-continue-receiving-referral-bonuses-if-i-cancel-my-withme-account.md): Can I Continue Receiving Referral Bonuses if I Cancel My WithMe Account? - [How Do I Remove the Phone Number Form Field on My Checkout?](https://help.withme.so/en/articles/11193882-how-do-i-remove-the-phone-number-form-field-on-my-checkout.md): How Do I Remove the Phone Number Form Field on My Checkout? - [How to Clear Cache and Cookies or Use Private/Incognito Mode](https://help.withme.so/en/articles/11193884-how-to-clear-cache-and-cookies-or-use-private-incognito-mode.md): How to Clear Cache and Cookies or Use Private/Incognito Mode - [Can I Change My Niche on WithMe?](https://help.withme.so/en/articles/11193889-can-i-change-my-niche-on-withme.md): Can I Change My Niche on WithMe? - [Where Can I Find My Custom Field Responses in My CSV Export on WithMe?](https://help.withme.so/en/articles/11193896-where-can-i-find-my-custom-field-responses-in-my-csv-export-on-withme.md): Where Can I Find My Custom Field Responses in My CSV Export on WithMe? - [Can I Add Multiple Products to a Landing Page on WithMe?](https://help.withme.so/en/articles/11193912-can-i-add-multiple-products-to-a-landing-page-on-withme.md): Can I Add Multiple Products to a Landing Page on WithMe? - [How to Hide Products in Your WithMe Hub](https://help.withme.so/en/articles/11193916-how-to-hide-products-in-your-withme-hub.md): How to Hide Products in Your WithMe Hub - [Why Can’t I Log Into My Stripe Account with WithMe?](https://help.withme.so/en/articles/11193919-why-can-t-i-log-into-my-stripe-account-with-withme.md): Why Can’t I Log Into My Stripe Account with WithMe? - [How to Collect Information from Customers at Checkout on WithMe](https://help.withme.so/en/articles/11193926-how-to-collect-information-from-customers-at-checkout-on-withme.md): How to Collect Information from Customers at Checkout on WithMe - [Is it Possible to Create a WithMe Product that Accepts File Uploads?](https://help.withme.so/en/articles/11193933-is-it-possible-to-create-a-withme-product-that-accepts-file-uploads.md): Is it Possible to Create a WithMe Product that Accepts File Uploads? - [I Added Additional Fields to My Checkout! How Do I Access This Information?](https://help.withme.so/en/articles/11193934-i-added-additional-fields-to-my-checkout-how-do-i-access-this-information.md): I Added Additional Fields to My Checkout! How Do I Access This Information? - [πŸ“§ How to Email Your Full Contact List on WithMe \(No External Tools Needed!\)](https://help.withme.so/en/articles/11972870-how-to-email-your-full-contact-list-on-withme-no-external-tools-needed.md): Use WithMe's built-in Email Marketing Suite to email your entire contact list β€” members and non-members alike β€” without Mailchimp or other external tools. - [Where Can Creators See Their Customer List and Emails?](https://help.withme.so/en/articles/11996476-where-can-creators-see-their-customer-list-and-emails.md): Where Can Creators See Their Customer List and Emails? - [How do I configure DNS settings and nameservers for WithMe?](https://help.withme.so/en/articles/12108659-how-do-i-configure-dns-settings-and-nameservers-for-withme.md) - [WithMe Hub Demo](https://help.withme.so/en/articles/12602483-withme-hub-demo.md) - [Why are the prices on the app higher than that I set and on web?](https://help.withme.so/en/articles/12639236-why-are-the-prices-on-the-app-higher-than-that-i-set-and-on-web.md) - [Can I add custom button text to my product?](https://help.withme.so/en/articles/13149968-can-i-add-custom-button-text-to-my-product.md): Learn how to add or edit custom product button text on WithMe. This guide shows where to set your CTA for new or existing products, explains where it appears, and shares tips for choosing button te... - [Can I add my Meta Pixel to my WithMe hub?](https://help.withme.so/en/articles/13194224-can-i-add-my-meta-pixel-to-my-withme-hub.md): Learn how creators can add a Meta \(Facebook/Instagram\) Pixel to their WithMe hub, why it’s useful for tracking traffic and conversions, and how to securely share the Pixel ID with support for setup... - [🌟 What Is WithMe?](https://help.withme.so/en/articles/13661711-what-is-withme.md): WithMe is an all-in-one hub for creators to host their community, sell products, and monetize content β€” with full ownership, one plan, 0% commission, and unlimited everything. - [WithMe.so Headquarters and Company Information FAQ](https://help.withme.so/en/articles/13704949-withme-so-headquarters-and-company-information-faq.md): WithMe.so Headquarters and Company Information FAQ - [How to Export Your Member List](https://help.withme.so/en/articles/6803535-how-to-export-your-member-list.md): Learn how to tap into the world of email marketing and speak directly to your members - [πŸš€ Where Members Can Find the App](https://help.withme.so/en/articles/13784474-where-members-can-find-the-app.md): Learn how members are guided to download and access the WithMe.so App after purchasing your product. - [πŸš€ Where Members Can Find the App](https://help.withme.so/en/articles/13718470-where-members-can-find-the-app.md): πŸš€ Where Members Can Find the App - [πŸ—‚οΈ How to Customize the sections on your WithMe Hub](https://help.withme.so/en/articles/11162702-how-to-customize-the-sections-on-your-withme-hub.md): How to Customize the Tabs on your WithMe App theme - [New to WithMe? Book a Demo and Watch the Onboarding](https://help.withme.so/en/articles/13973792-new-to-withme-book-a-demo-and-watch-the-onboarding.md): Book a Demo and Watch the Onboarding - [πŸš€ Course Migration Services β€” What's Included, Queue & Supported Platforms](https://help.withme.so/en/articles/14005877-course-migration-services-what-s-included-queue-supported-platforms.md): Everything you need to know about WithMe's $269 one-time course migration service β€” what's included, supported platforms like Kajabi, Go High Level, and more, estimated timelines, and how to get st... - [πŸ”§ Troubleshooting: Product Won't Publish \(Publish button not available or Indefinite Loading\)](https://help.withme.so/en/articles/14018758-troubleshooting-product-won-t-publish-publish-button-not-available-or-indefinite-loading.md): Step-by-step troubleshooting guide for when your WithMe product gets stuck on a loading spinner during publishing, covering missing fields, image size limits, Stripe connection requirements, and br... - [πŸ’‘ How WithMe Handles Feature Requests & Your Product Roadmap](https://help.withme.so/en/articles/14018760-how-withme-handles-feature-requests-your-product-roadmap.md): Learn how WithMe handles feature requests, what happens after you submit one, and how creator feedback shapes our product roadmap and development priorities. - [🎬 What to Do If Your .MOV Video File Is Over 5GB \(Convert to .MP4\)](https://help.withme.so/en/articles/14046563-what-to-do-if-your-mov-video-file-is-over-5gb-convert-to-mp4.md): Step-by-step guide to converting .MOV video files to .MP4 format using free tools like HandBrake, VLC, or iPhone Shortcuts, so creators can upload videos to WithMe without hitting file size limit\(5... - [🌟 Example Creator Communities & Hubs on WithMe](https://help.withme.so/en/articles/14071278-example-creator-communities-hubs-on-withme.md): A showcase of real, live WithMe creator hubs across different niches β€” browse example communities and get inspired to build your own. - [🎬 Supported Media Types β€” What You Can Upload Where](https://help.withme.so/en/articles/14066563-supported-media-types-what-you-can-upload-where.md): A complete guide to which media types \(images, video, audio, YouTube embeds, files\) are supported in each WithMe product section β€” landing pages, posts, and community. - [πŸ—ΊοΈ Creator Dashboard: Complete Button & Feature Location Guide](https://help.withme.so/en/articles/14135186-creator-dashboard-complete-button-feature-location-guide.md): A consolidated visual map of every key button and feature on your WithMe creator dashboard, so you always know exactly where to find what you need. - [🌍 Using WithMe in Other Languages β€” What Works Today](https://help.withme.so/en/articles/14135191-using-withme-in-other-languages-what-works-today.md): Explains what WithMe creators can do in languages other than English. Customer-facing content \(hub, storefront, posts, products\) works in any language, while the admin dashboard is currently Englis... - [πŸ“… How to Change a Customer's Billing Date on WithMe](https://help.withme.so/en/articles/14122386-how-to-change-a-customer-s-billing-date-on-withme.md): Two ways to change a customer's billing date on WithMe β€” contact our support team for an instant adjustment, or use the self-service cancel-and-rejoin method. - [πŸš€ How to Sell or Promote an External Product \(App, Course, etc.\) on WithMe](https://help.withme.so/en/articles/14285763-how-to-sell-or-promote-an-external-product-app-course-etc-on-withme.md): Learn how to use your WithMe hub to promote and sell external products like apps, courses, or digital tools β€” plus discover how the Creator Boot Camp can help you build a winning sales strategy. - [How Do I Find and Share My WithMe Hub Link?](https://help.withme.so/en/articles/13273412-how-do-i-find-and-share-my-withme-hub-link.md): This article is for creators and explains how to find, copy, and share your WithMe hub link. It covers what the hub link is, when to use it, and how to use it as your single β€œlink in bio” to share ... - [πŸ‘€ How to Preview Your Hub as a Member](https://help.withme.so/en/articles/13719343-how-to-preview-your-hub-as-a-member.md) - [How do I configure and validate NS records for a custom domain?](https://help.withme.so/en/articles/12755004-how-do-i-configure-and-validate-ns-records-for-a-custom-domain.md) - [WithMe Ambassador Program](https://help.withme.so/en/articles/10474669-withme-ambassador-program.md): Become a WithMe ambassador and help shape the platform - [Custom Domain Setup β€” FAQ & Troubleshooting Guide](https://help.withme.so/en/articles/14111395-custom-domain-setup-faq-troubleshooting-guide.md): Everything you need to know about setting up and troubleshooting your custom domain on WithMe. - [πŸ“± Why Changes Made on the Web Don't Appear in the WithMe App Yet](https://help.withme.so/en/articles/14980587-why-changes-made-on-the-web-don-t-appear-in-the-withme-app-yet.md): Explains why changes made on the WithMe web dashboard \(like new Resources tabs, bundled products, and layout updates\) can take up to a few days to appear in the WithMe mobile app, and how creators ... - [🌍 WithMe Global Access: .so Domain & International Availability FAQ](https://help.withme.so/en/articles/15079574-withme-global-access-so-domain-international-availability-faq.md): Confirms that WithMe is fully accessible worldwide with no geo-restrictions, and explains why the .so domain does not limit access to any specific country or region. - [πŸ“‹ Community Features, Uploads & Affiliate FAQ](https://help.withme.so/en/articles/15251961-community-features-uploads-affiliate-faq.md): Answers common creator questions about community notifications, post sorting, file uploads, editable PDF support, and the affiliate referral program on WithMe. ## Affiliate Share Feature - [Affiliate Payments in the WithMe App](https://help.withme.so/en/articles/11163897-affiliate-payments-in-the-withme-app.md) - [How Affiliate Earnings & Payouts Work on WithMe](https://help.withme.so/en/articles/11164460-how-affiliate-earnings-payouts-work-on-withme.md) - [How to Transfer Affiliate Links to Your WithMe Hub](https://help.withme.so/en/articles/11164488-how-to-transfer-affiliate-links-to-your-withme-hub.md) - [Transferring Affiliate Links to Your WithMe Account](https://help.withme.so/en/articles/11164516-transferring-affiliate-links-to-your-withme-account.md) ## Lead Magnets - [How to Create a Collect Emails / Applications Product on WithMe](https://help.withme.so/en/articles/11189964-how-to-create-a-collect-emails-applications-product-on-withme.md): How to Create a Collect Emails / Applications Product on WithMe - [How to Create a Landing Page for Your Freebie or Lead Magnet](https://help.withme.so/en/articles/11189967-how-to-create-a-landing-page-for-your-freebie-or-lead-magnet.md): How to Create a Landing Page for Your Freebie or Lead Magnet - [Not Receiving Confirmation Emails for Your Lead Magnet?](https://help.withme.so/en/articles/11189973-not-receiving-confirmation-emails-for-your-lead-magnet.md): Not Receiving Confirmation Emails for Your Lead Magnet? - [Can I Create a Unique Link for My Lead Magnet or Freebie?](https://help.withme.so/en/articles/11189976-can-i-create-a-unique-link-for-my-lead-magnet-or-freebie.md): Can I Create a Unique Link for My Lead Magnet or Freebie? ## Webinars - [What If My Calendar Availability Changes from Week to Week?](https://help.withme.so/en/articles/11189994-what-if-my-calendar-availability-changes-from-week-to-week.md): What If My Calendar Availability Changes from Week to Week? - [How to Set Up Your Calendar Availability in the WithMe App](https://help.withme.so/en/articles/11164631-how-to-set-up-your-calendar-availability-in-the-withme-app.md) - [How to Set Up Your Calendar Availability](https://help.withme.so/en/articles/11190010-how-to-set-up-your-calendar-availability.md): How to Set Up Your Calendar Availability - [What if my availability changes from week to week?](https://help.withme.so/en/articles/11172128-what-if-my-availability-changes-from-week-to-week.md): What if my calendar availability changes from week-to-week? ## Support For Your Customers - [How to Access a Course You Purchased on WithMe](https://help.withme.so/en/articles/11191306-how-to-access-a-course-you-purchased-on-withme.md): How to Access a Course You Purchased on WithMe - [πŸ”„ How to Switch Between Creator Hubs in the WithMe App](https://help.withme.so/en/articles/14299851-how-to-switch-between-creator-hubs-in-the-withme-app.md): Explains how hub navigation works in the WithMe app β€” each creator has their own dedicated hub experience, and users can discover and join multiple creators through their direct links rather than b... - [πŸ” What to Do When Specific Course Modules Are Missing or Inaccessible](https://help.withme.so/en/articles/14310039-what-to-do-when-specific-course-modules-are-missing-or-inaccessible.md): Troubleshooting guide for when specific modules within a purchased course are missing, greyed out, or have no clickable links β€” covering both member steps and creator-side fixes for content publish... - [πŸ”‘ Troubleshooting: I Can't Access My Purchased Product](https://help.withme.so/en/articles/14980613-troubleshooting-i-can-t-access-my-purchased-product.md): A step-by-step troubleshooting guide for members who can't access a product they've purchased on WithMe, covering email mismatches, incomplete payments, browser cache issues, and how to contact the... ## What’s New - [Storefront Theme Beta is Here! β€” 8th Oct 2025](https://help.withme.so/en/articles/12544040-storefront-theme-beta-is-here-8th-oct-2025.md): Your account now has access to the Storefront theme β€” designed to boost conversions and make selling easier than ever. Say goodbye to Linktree and hello to your own WithMe storefront! - [Unlimited CommunitiesπŸš€ β€” 15 Sep 2025](https://help.withme.so/en/articles/12402985-unlimited-communities-15-sep-2025.md): The Biggest community update of all time is here! ## Integrations - [How to Sync Your Google Calendar with WithMe](https://help.withme.so/en/articles/11193165-how-to-sync-your-google-calendar-with-withme.md): How to Sync Your Google Calendar with WithMe - [Connect Your Favorite Tools to WithMe](https://help.withme.so/en/articles/11193177-connect-your-favorite-tools-to-withme.md): Connect Your Favorite Tools to WithMe - [How to Connect WithMe to Flodesk Using Zapier](https://help.withme.so/en/articles/11193184-how-to-connect-withme-to-flodesk-using-zapier.md): How to Connect WithMe to Flodesk Using Zapier - [How to Connect Zoom to WithMe](https://help.withme.so/en/articles/11193195-how-to-connect-zoom-to-withme.md): How to Connect Zoom to WithMe - [How to Connect WithMe to AWeber Using Zapier](https://help.withme.so/en/articles/11193198-how-to-connect-withme-to-aweber-using-zapier.md): How to Connect WithMe to AWeber Using Zapier - [Why Isn’t Zapier Working with WithMe?](https://help.withme.so/en/articles/11193200-why-isn-t-zapier-working-with-withme.md): Why Isn’t Zapier Working with WithMe? - [Mailchimp FAQs + Quick Start Resources for WithMe Creators](https://help.withme.so/en/articles/11193209-mailchimp-faqs-quick-start-resources-for-withme-creators.md): Mailchimp FAQs + Quick Start Resources for WithMe Creators - [How to Connect WithMe to Mailchimp Using Zapier](https://help.withme.so/en/articles/11193216-how-to-connect-withme-to-mailchimp-using-zapier.md): How to Connect WithMe to Mailchimp Using Zapier - [πŸš€ Integrations Tab β€” API Keys & Webhooks for the Creator REST API](https://help.withme.so/en/articles/15531077-integrations-tab-api-keys-webhooks-for-the-creator-rest-api.md): Introduces the new Integrations settings tab where creators can generate and revoke API keys and configure webhook endpoints for the Creator REST API. - [πŸš€ Creator API & Integrations β€” Now Available to Every Creator!](https://help.withme.so/en/articles/15562453-creator-api-integrations-now-available-to-every-creator.md): The Creator API & Integrations tab \(API keys + webhooks\) is now available to every active creator on WithMe β€” no allowlist required. Find it in Settings to start connecting WithMe with your favouri... - [πŸš€ Connect WithMe to Claude \(and other AI assistants\) with MCP Quick Start](https://help.withme.so/en/articles/15562443-connect-withme-to-claude-and-other-ai-assistants-with-mcp-quick-start.md): Introduces the new MCP Quick Start section in API Keys settings, which helps creators connect their WithMe account to AI assistants like Claude via a ready-to-copy config snippet and a link to the ... ## Platform Settings - [How to Update Your Payment Details in WithMe](https://help.withme.so/en/articles/11193237-how-to-update-your-payment-details-in-withme.md): How to Update Your Payment Details in WithMe - [Can I Change the Language of My WithMe Hub?](https://help.withme.so/en/articles/11193242-can-i-change-the-language-of-my-withme-hub.md): Can I Change the Language of My WithMe Hub? - [Can I Grant Administrative Access to a Team Member?](https://help.withme.so/en/articles/11193256-can-i-grant-administrative-access-to-a-team-member.md): Can I Grant Administrative Access to a Team Member? - [DMCA Takedown Request Process](https://help.withme.so/en/articles/11193265-dmca-takedown-request-process.md): DMCA Takedown Request Process ## Build - [🎨 Troubleshooting: Card Text Color Won't Change in Your Storefront Theme](https://help.withme.so/en/articles/14654710-troubleshooting-card-text-color-won-t-change-in-your-storefront-theme.md): Can't get your storefront card text color to change? This guide walks through the fix β€” including the critical save-before-closing step β€” so your custom colors actually stick. - [Which Products are the Easiest to Build and Launch in 30 minutes?](https://help.withme.so/en/articles/11193275-which-products-are-the-easiest-to-build-and-launch-in-30-minutes.md): Quick-to-Launch Products on WithMe ## Market - [πŸ“§ How to Schedule Emails Using Email Sequences](https://help.withme.so/en/articles/14529770-how-to-schedule-emails-using-email-sequences.md): Learn how to schedule automated emails using WithMe's Email Sequences feature, including setting up triggers, configuring time delays, and monitoring performance. - [πŸ“§ How to Send a Newsletter Using WithMe's Built-In Email System](https://help.withme.so/en/articles/14580581-how-to-send-a-newsletter-using-withme-s-built-in-email-system.md): Send newsletters straight from your WithMe dashboard β€” no third-party tools needed. Personalize emails with name and product tokens and insert product links directly from the editor toolbar. - [πŸ“§ How to Choose the Right Email Automation Trigger](https://help.withme.so/en/articles/14666263-how-to-choose-the-right-email-automation-trigger.md): Explains the three email automation triggers in WithMe \(Lead Capture, Sales Agent, Product Purchase\), when to use each one, and the common mistake of selecting the wrong trigger type. - [πŸ“§ How to Manually Add Individual Email Contacts for Marketing](https://help.withme.so/en/articles/14752171-how-to-manually-add-individual-email-contacts-for-marketing.md): How WithMe creators can add a single email contact to their marketing list using a one-row CSV file, plus how to send emails to new contacts. - [πŸ“§ Email Marketing Trigger Types β€” Including Visitor Identified & Agent Follow-Up Emails](https://help.withme.so/en/articles/14765106-email-marketing-trigger-types-including-visitor-identified-agent-follow-up-emails.md): Explains the email marketing trigger types available on WithMe, how to create an automated email flow, and how to view who received your emails β€” with a focus on the Visitor Identified / Agent Foll... - [πŸ“Š Track Email Opens & Clicks in Your Campaigns and Flows](https://help.withme.so/en/articles/15465452-track-email-opens-clicks-in-your-campaigns-and-flows.md): WithMe's email marketing now tracks opens and clicks across every campaign and flow, with per-recipient timestamps and new open-rate and click-rate columns on the Email Flows dashboard. - [πŸš€ New: Default Page Currency, Delete Broadcasts, and Meet Your Calendar!](https://help.withme.so/en/articles/16197525-new-default-page-currency-delete-broadcasts-and-meet-your-calendar.md): Three new updates: choose a default page currency \(with automatic geo-detection\), delete email broadcasts even while they're sending, and the Diary tab is now called Calendar. - [How to Increase Your WithMe Hub Views via Marketing](https://help.withme.so/en/articles/11193348-how-to-increase-your-withme-hub-views-via-marketing.md): Boost Your WithMe Hub Views with These Proven Strategies - [Go Live, Market, and Get Your Bag with WithMe](https://help.withme.so/en/articles/11193376-go-live-market-and-get-your-bag-with-withme.md): Go Live, Market, and Get Your Bag with WithMe - [Top 3 Tips For Marketing Your Products on TikTok & Instagram](https://help.withme.so/en/articles/11193402-top-3-tips-for-marketing-your-products-on-tiktok-instagram.md): Top 3 Tips For Marketing Your Products on TikTok & Instagram - [How to Market your Products](https://help.withme.so/en/articles/11193406-how-to-market-your-products.md): How to Market your Products - [How to Drive More Sales on Your WithMe Hub](https://help.withme.so/en/articles/11193409-how-to-drive-more-sales-on-your-withme-hub.md): How to Drive More Sales on Your WithMe Hub ## Sell - [How to Make Your First Sale on WithMe \(with Real Stats!\)](https://help.withme.so/en/articles/11193414-how-to-make-your-first-sale-on-withme-with-real-stats.md): How to Make Your First Sale on WithMe \(with Real Stats!\) - [How to Optimize Your WithMe Hub to Drive More Sales](https://help.withme.so/en/articles/11193423-how-to-optimize-your-withme-hub-to-drive-more-sales.md): How to Optimize Your WithMe Hub to Drive More Sales - [How to Drive More WithMe Sales](https://help.withme.so/en/articles/11193440-how-to-drive-more-withme-sales.md): How to Drive More WithMe Sales - [How Many Hub Visits Does It Take to Get Your First Sale on WithMe?](https://help.withme.so/en/articles/11193448-how-many-hub-visits-does-it-take-to-get-your-first-sale-on-withme.md): How Many Hub Visits Does It Take to Get Your First Sale on WithMe? - [How to Increase Your Odds of Making $100 on WithMe](https://help.withme.so/en/articles/11193454-how-to-increase-your-odds-of-making-100-on-withme.md): How to Increase Your Odds of Making $100 on WithMe ## Advanced Pricing - [How Affiliate Share Works on WithMe](https://help.withme.so/en/articles/11193509-how-affiliate-share-works-on-withme.md): How to create and share unique affiliate links for your digital products on WithMe β€” plus FAQs on payouts, refunds, and transaction fees. - [Payment Plans: Afterpay & Klarna on WithMe](https://help.withme.so/en/articles/11193529-payment-plans-afterpay-klarna-on-withme.md): How Afterpay and Klarna payment plans work on WithMe β€” enable requirements, supported countries, fees, refunds, and disputes. - [How to Create a Discount Code in WithMe](https://help.withme.so/en/articles/11193534-how-to-create-a-discount-code-in-withme.md): How to Create a Discount Code in WithMe - [Limit Quantity & Discount Codes in WithMe](https://help.withme.so/en/articles/11193540-limit-quantity-discount-codes-in-withme.md): Limit Quantity & Discount Codes in WithMe ## Email Flows - [How to Create an Email Sequence in WithMe](https://help.withme.so/en/articles/11193544-how-to-create-an-email-sequence-in-withme.md): Learn how to create and edit an automated Email Sequence in WithMe, including timing, subject lines, email body content, and personalization tokens like {{customer\_first\_name}}. - [How to Get Started with Email Sequences in WithMe](https://help.withme.so/en/articles/11193557-how-to-get-started-with-email-sequences-in-withme.md): How to Get Started with Email Sequences in WithMe - [How to Import Your Existing Email List into WithMe](https://help.withme.so/en/articles/11193568-how-to-import-your-existing-email-list-into-withme.md): How to Import Your Existing Email List into WithMe - [Email Sequences vs. Email Broadcasts in WithMe](https://help.withme.so/en/articles/11193572-email-sequences-vs-email-broadcasts-in-withme.md): Email Sequences vs. Email Broadcasts in WithMe - [Why Do I Have to Include a Physical Address to Send Marketing Emails?](https://help.withme.so/en/articles/11193588-why-do-i-have-to-include-a-physical-address-to-send-marketing-emails.md): Why Do I Have to Include a Physical Address to Send Marketing Emails? - [How to Send \(or Schedule\) Your First Email Broadcast](https://help.withme.so/en/articles/11193607-how-to-send-or-schedule-your-first-email-broadcast.md): How to Send \(or Schedule\) Your First Email Broadcast - [Email Deliverability Best Practices on WithMe](https://help.withme.so/en/articles/11193615-email-deliverability-best-practices-on-withme.md): Email Deliverability Best Practices on WithMe - [How to Create Tags in Your Email Sequences](https://help.withme.so/en/articles/11193619-how-to-create-tags-in-your-email-sequences.md): How to Create Tags in Your Email Sequences - [Email Sequences Analytics Overview](https://help.withme.so/en/articles/11193625-email-sequences-analytics-overview.md): Email Sequences & Broadcast Analytics on WithMe - [Email Deliverability Knowledge](https://help.withme.so/en/articles/11193636-email-deliverability-knowledge.md): Email Deliverability: Keeping Your Emails Out of Spam - [How to Update Your Address for Email Sequences](https://help.withme.so/en/articles/11193644-how-to-update-your-address-for-email-sequences.md): How to Update Your Address for Email Sequences - [πŸ“§ How to Schedule Emails at a Specific Date and Time](https://help.withme.so/en/articles/14666277-how-to-schedule-emails-at-a-specific-date-and-time.md): Learn how to schedule emails at a specific date and time on WithMe using Broadcast scheduling and the 'At Scheduled Time' option in Sequences. - [πŸ’‘ How to Set Up Drip Content Using Email Sequences and Unpublished Products](https://help.withme.so/en/articles/14638230-how-to-set-up-drip-content-using-email-sequences-and-unpublished-products.md): Learn how to deliver drip content on WithMe by combining unpublished digital products with timed email sequences β€” a workaround that lets you schedule content delivery without a native drip feature. - [πŸ“§ Email Sequence Trigger Compatibility: Which Product Types Are Supported?](https://help.withme.so/en/articles/15162950-email-sequence-trigger-compatibility-which-product-types-are-supported.md): Explains which product types generally support the After Purchase trigger in email sequences and which do not, including community products, free access, complimentary coupons, and trials, with wor... ## Upsells & Order Bumps - [How to Enable an Order Bump](https://help.withme.so/en/articles/11193666-how-to-enable-an-order-bump.md): What is an Order Bump? - [Why Is My Order Bump Not Working?](https://help.withme.so/en/articles/11193686-why-is-my-order-bump-not-working.md): Why Is My Order Bump Not Working? ## How to use WithMe - [What Can WithMe Do For You?](https://help.withme.so/en/articles/11193693-what-can-withme-do-for-you.md): A quick guide to the four AI agents built into WithMe: Cassie for support, Margo for marketing content, the Sales Agent for leads, and the Design Agent for checkout graphics. - [πŸ” Trouble Logging In? Use This URL \(And What To Do If You See Code\)](https://help.withme.so/en/articles/14782714-trouble-logging-in-use-this-url-and-what-to-do-if-you-see-code.md): If you can't log in or see raw code/JSON instead of the login form, you're on the wrong URL. Always go to www.withme.so/login β€” plus password reset, troubleshooting, and chat-support fallbacks. - [Common Feature Requests On Our Radar](https://help.withme.so/en/articles/11193701-common-feature-requests-on-our-radar.md): Common Feature Requests On Our Radar - [WithMe is Generating Content From the Wrong Social Media Account](https://help.withme.so/en/articles/11193711-withme-is-generating-content-from-the-wrong-social-media-account.md): WithMe is Generating Content From the Wrong Social Media Account - [How to Sync Multiple Google Calendars with WithMe](https://help.withme.so/en/articles/11193715-how-to-sync-multiple-google-calendars-with-withme.md): How to Sync Multiple Google Calendars with WithMe - [🎨 Understanding Hub Themes and Design Customization](https://help.withme.so/en/articles/15251959-understanding-hub-themes-and-design-customization.md): Learn how to find your layout settings, customize your brand fonts or colors, and navigate the design options for your public storefront link. ## Pixel ID ad Tracking - [How Do I Add Pixel IDs for Analytics?](https://help.withme.so/en/articles/11193728-how-do-i-add-pixel-ids-for-analytics.md): How Do I Add Pixel IDs for Analytics? - [How to Add a Meta Pixel ID on WithMe](https://help.withme.so/en/articles/11193740-how-to-add-a-meta-pixel-id-on-withme.md): Add your Meta Pixel ID under Settings \> Integrations \> Tracking Pixels to track PageView, Purchase, and Lead events on your WithMe storefront. - [How to Add a TikTok Pixel ID to Your WithMe Hub](https://help.withme.so/en/articles/11193747-how-to-add-a-tiktok-pixel-id-to-your-withme-hub.md): How to Add a TikTok Pixel ID to Your WithMe Hub - [How to Troubleshoot Your Pixel ID on WithMe](https://help.withme.so/en/articles/11193751-how-to-troubleshoot-your-pixel-id-on-withme.md): How to Troubleshoot Your Pixel ID on WithMe ## Your AI Team - [Meet Your AI Team: Margo, Sal, Dez and Otto](https://help.withme.so/en/articles/16392574-meet-your-ai-team-margo-sal-dez-and-otto.md): Who's on your AI Team, the jobs each of them can do for you, and where each one hands back to you. - [Writing the sales copy for your offers](https://help.withme.so/en/articles/16222087-writing-the-sales-copy-for-your-offers.md): Use Margo to write the Product Description for your WithMe checkout pages. - [Your plan and how you get access to Margo](https://help.withme.so/en/articles/16222049-your-plan-and-how-you-get-access-to-margo.md): Margo is part of the AI team add-on on WithMe. How to get access, what happens if it lapses, and where to change it. - [Editing your carousel slides](https://help.withme.so/en/articles/16222050-editing-your-carousel-slides.md): Customise backgrounds, text, fonts, and image positioning per slide. - [Your Command Center: what you see each day](https://help.withme.so/en/articles/16222052-your-command-center-what-you-see-each-day.md): The Command Center is Margo's home screen, showing ideas, trends, and what to do next. - [Connecting your social accounts](https://help.withme.so/en/articles/16222053-connecting-your-social-accounts.md): Link Instagram, LinkedIn, Facebook, Threads, and X to auto-post - [The Content Calendar and how your posts reach you](https://help.withme.so/en/articles/16222054-the-content-calendar-and-how-your-posts-reach-you.md): Calendar shows when posts go out and how they reach you daily. - [Goals and content pillars: steering what Margo makes](https://help.withme.so/en/articles/16222055-goals-and-content-pillars-steering-what-margo-makes.md): Use your Goal and pillars to shape what kind of posts Margo creates for you. - [Setting up Margo for the first time](https://help.withme.so/en/articles/16222057-setting-up-margo-for-the-first-time.md): A quick walk-through getting Margo set up and ready to plan your first week. - [Importing photos from Google Drive](https://help.withme.so/en/articles/16222060-importing-photos-from-google-drive.md): Bulk-import photos from a shared folder into your Photo Bank. - [The Knowledge Bank: your real stories](https://help.withme.so/en/articles/16222061-the-knowledge-bank-your-real-stories.md): Use real stories and wins to replace generic content with material only you have. - [Making Margo sound like you](https://help.withme.so/en/articles/16222064-making-margo-sound-like-you.md): Teach Margo how you talk and who you help with one-sentence feedback. - [The Photo Bank: using your own photos](https://help.withme.so/en/articles/16222065-the-photo-bank-using-your-own-photos.md): Upload photos so Margo knows what to use and creators always control the look. - [Planning a whole week in one tap](https://help.withme.so/en/articles/16222067-planning-a-whole-week-in-one-tap.md): Use Plan my week to schedule seven days of posts at once, with edits available on every day. - [Why a post did not go out](https://help.withme.so/en/articles/16222069-why-a-post-did-not-go-out.md): Troubleshooting posts that were scheduled but did not publish - [The Principle Bank: rules Margo always follows](https://help.withme.so/en/articles/16222071-the-principle-bank-rules-margo-always-follows.md): Lock in your voice with standing rules Margo never breaks when writing your content. - [Refer and earn](https://help.withme.so/en/articles/16222072-refer-and-earn.md): Share your link and earn recurring commission on every referral - [Signing in and account problems](https://help.withme.so/en/articles/16222075-signing-in-and-account-problems.md): How to sign in, fix sign-in issues, and what to do when locked out - [Turning newsletters, transcripts and voice notes into content](https://help.withme.so/en/articles/16222077-turning-newsletters-transcripts-and-voice-notes-into-content.md): Connect material Margo can mine for ideas, stories, and Knowledge Bank entries. - [What Margo is and how it works](https://help.withme.so/en/articles/16222081-what-margo-is-and-how-it-works.md): Margo is WithMe's AI content agent that plans, writes and schedules your posts. - [Writing emails and email sequences](https://help.withme.so/en/articles/16222084-writing-emails-and-email-sequences.md): Write complete emails and sequences in Margo, then copy them into your ESP to send. - [πŸ€– Meet Margo β€” Your New AI Marketing Agent](https://help.withme.so/en/articles/15898245-meet-margo-your-new-ai-marketing-agent.md): Introduces Margo, the new AI Marketing Agent available directly from the WithMe creator navigation on desktop and mobile, and shows creators where to find and launch it.