Can I Sell Physical Products with WithMe?
Great question — yes, you can!
While WithMe is primarily built for digital products, plenty of creators sell physical products too. And it just got easier: you can now collect your customer’s shipping address right at checkout using a dedicated Address field — no separate form required. 🎁
🧾 What You Need to Know
Shipping details are now collected natively at checkout. A few things WithMe still does not do automatically:
Real-time shipping rate calculation
Inventory management
Fulfillment or shipping-label printing
You’ll still pack and post orders yourself — but capturing the order and the shipping address is built in.
🚀 Step 1: Create Your Product
Go to your dashboard and click the “My Hub” tab.
Scroll down and click “+ Add Product” → select “Digital Product.”
For the upload requirement, upload a PDF of your shipping & refund policies. Your buyer receives it automatically, so it doubles as a written copy of your terms.
Add a thumbnail (a photo of the item), a clear product title, and a description covering product details, shipping timelines, and your return/refund policy.
Enter your price. Because WithMe doesn’t calculate postage automatically, either build shipping into your price or add a separate shipping fee.
Click “Post” — your product is live! 🎉
📋 Step 2: Collect Shipping Details at Checkout
Here’s the part that’s new — capture the shipping address as part of the order itself:
Open your product and click into the Checkout tab.
Scroll down to the Collect Info section and click “+ Add Field.”
Choose the Address field. This collects your customer’s full shipping address — street, city, state/region, postal/ZIP code, and country — in one field.
Toggle “Required” so customers can’t check out without entering it.
Your customer’s name and email are collected by default, so the Address field is usually all you need to add. Want a contact number for delivery? Add a Phone Number field too.
💡 Need the full walkthrough? See How to Collect Information from Customers at Checkout on WithMe.
📦 Step 3: Fulfill Your Orders
You’ll receive a purchase notification email from WithMe whenever someone orders.
Find the shipping details your customer entered in your Income tab — open the order, or export your purchases to a CSV (custom field answers appear in the Notes column).
Pack and post the order yourself using those details.
Keep your own record of stock levels, and use your Community section to share restock or delay updates with your audience.
🚨 Good to Know
WithMe doesn’t calculate shipping fees, so include postage in your price or add it as a separate fee.
There’s no built-in inventory tracking — keep your own records of stock.
If you have tax collection enabled, customers will also see a separate address field used to calculate tax. That’s independent of the shipping Address field you add above. (Learn more about the tax address requirement.)
💡 Pro Tip:
This is a great way to test and scale a physical product without a complex eCommerce setup. Start simple — you can always level up with more tools later.