Wondering how your hub looks from your membersâ perspective? Totally valid â almost every creator asks this.
Here are several easy ways to preview and test your hub from the customerâs point of view:
0ď¸âŁ Use the Built-In Preview
1ď¸âŁ Use the Real-Time Mobile Preview (While Editing)
You can open a live Preview of your own hub at any time, without creating a second account.
Switch between Not a customer and Customer to see your hub as a visitor or as someone with access, across all your product types, such as memberships, 1:1 coaching, communities, courses, custom products, lead capture pages, links, webinars, coaching calls, and digital products, and toggle between Desktop and Mobile.
Use Start preview to begin and Apply to update your view. Preview is read-only: nothing you do there, like posts, comments, coaching messages, paid DMs, or lesson progress, is saved or sent to real customers.
Booking shows a notice instead of letting you book a real session, and coaching or paid message chats show a placeholder, since each customerâs conversation is private to them.
Your own normal purchased access to products still works correctly outside of preview mode.
Only you as the hub owner can see paid destinations, like a custom product URL or a paid coaching call link, in preview. Other visitors and viewers can't reach these by adding preview parameters to the URL.
Switching between Not a customer and Customer, refreshing, or using Back, Forward, or hub navigation keeps you on the exact same product.
Preview correctly reflects hidden communities, free and paid products, products delivered via a custom URL, and coaching products that require an application.
Lead capture pages show the completed success state in preview, and any real form submission is blocked.
The preview also shows Your hub link with one tap to copy or share, so you can add it to your social bio.
When setting up your hub, youâll notice a mobile preview panel on the right-hand side.
It shows real-time updates as you edit.
You can see how your product listings and layout appear to members.
Itâs highly accurate in most cases.
â ď¸ Note: Occasionally, very recent updates may not reflect instantly â but itâs great for quick visual checks.
2ď¸âŁ Alternative: Preview as a New Visitor (Incognito Method)
The Not a customer view in the built-in preview already shows this without logging out, but here's another way if you prefer it.
If you copy your hub link and open it while logged in, youâll be redirected to your creator dashboard.
To see what new visitors see:
Copy your main hub link (top right corner of your hub).
Open it in Incognito/Private browsing mode
âORLog out of your creator account and open the link in your browser.
Now youâll see your hub exactly as a new visitor would:
Homepage layout
Product listings
Landing pages
Checkout flow
You can click around and test everything.
3ď¸âŁ Alternative: One-Click Logged-Out View (Without Logging Out)
The built-in preview's Not a customer view already covers this, but here's another option.
If you donât want to log out:
Click directly on your hub link at the top right (not the copy icon).
This opens a new logged-out preview window.
You can test your hubâs customer flow from there.
You can:
Visit landing pages
Scroll to checkout
See the sign-up process
Review how users enter payment details
â ď¸ If you donât see the credit card field at checkout, it likely means Stripe is not connected yet.
This is the fastest way to test while actively working on your hub.
4ď¸âŁ Alternative: Test as an Enrolled Member
The Customer view in the built-in preview already simulates real unlocked member access across all your product types, such as memberships, 1:1 coaching, communities, courses, custom products, lead capture pages, links, webinars, coaching calls, and digital products, even before payments are connected, so this is only needed if you want to test with a separate real account.
If you want to see the full experience as a paying member:
Create a 100% discount code.
Sign up using an alternate email address.
Enroll in your own membership or product.
Now you can:
Navigate all tabs
Test content visibility
Check tier access
Experience the full member journey
This is another way to evaluate your structure and make improvements.
â Final Tip
Testing your hub regularly ensures:
Clean navigation
Correct tier access
Smooth checkout flow
Professional member experience
Preview, test, refine â and build with confidence.
