🔄 How to Migrate Contacts & Customer Data Between Hubs
Switching things up? Whether you're rebranding, consolidating hubs, or starting fresh — we've got you covered! Migrating your contacts and customer data from one hub to another is absolutely possible, and the WithMe team handles the heavy lifting for you. 🎉
📋 What Data Can Be Migrated?
Here's what we can transfer across to your new hub:
Contact details — names and email addresses ✅
Product ownership — so your customers keep access to the content they've purchased 🎁
Subscription status — active memberships carry over seamlessly 💳
⚠️ Data cap: The free migration service has a data cap. Additional content such as digital products and books may be included, but only if there is room within that cap. The WithMe team will review your course length and file sizes before proceeding to confirm what can be transferred.
💡 Pro Tip: Before requesting a migration, make sure your new hub is fully set up with matching products — this makes the mapping process much smoother!
💡 Pro Tip: After migration, send a quick email blast to your customers letting them know about the move — personal touches go a long way! 💌
Got questions about the migration process? Just pop us a message in live chat — we're always happy to help! 🙌