🚨 New: A Clear Heads-Up When Sending Stops
Ever had your Email Flow just... stop, with zero explanation? That's officially a thing of the past! We've added a sending-block banner that shows up across every tab in your Email Flow the moment sending is paused, so you're never left guessing what happened. 🎉
The banner tells you exactly why sending stopped and walks you through how to get things moving again. No more digging through settings or messaging support just to find out your emails are stuck. 💪
📊 New Guidance on Bounce & Complaint Rates
We've also packed the Delivery tab with fresh guidance content explaining bounce rates and complaint rates in plain English. These two numbers matter a LOT for keeping your sending healthy, and now you'll actually understand what they mean and why they can trigger a pause. 🙌
High bounces usually mean your list has outdated or invalid addresses. High complaints mean people are marking your emails as spam. Either one can lead to a sending block, and now you'll see that context right where you need it!
🔧 How to Get Back Up and Running
Keep an eye out for the sending-block banner anywhere in your Email Flow.
Click through to the Delivery tab to see the specific reason sending stopped.
Follow the guidance shown for bounce or complaint rates to clean things up.
Once resolved, sending picks back up automatically! 🚀
This update is all about keeping you in the loop, so your emails keep landing in inboxes where they belong! 💌