Are you overwhelmed with DMs from followers asking for personalized advice?
As a WithMe Creator, you love supporting your audience, but as your following grows, it becomes nearly impossible to respond to everyone one-on-one.
That's where Custom Products come in.
🎯 Goal: Create a Custom Product on WithMe
Want to monetize your advice, insights, or creative feedback? With WithMe's Custom Product, you can offer paid responses, whether it's a video reply, written analysis, or strategy feedback.
🪄 Flow: Step-by-Step Instructions
1️⃣ Go to "My Hub"
From the left-hand menu, click on "My Hub" to access all your existing products and create new ones.
2️⃣ Click "Custom Product"
Select "Custom Product" to begin setting up a product that charges per message.
3️⃣ Put front end details for the product listing on your Hub.
Enter Name, thumbnail and button text for the product.
💬 This is the face of your product
4️⃣ Build your Landing Page
Add Landing page media (upto 10 images or videos) and add a product description (upto 5000 characters)
✍️ This helps explain the product to potential purchasers
5️⃣ Set Price
Choose whether this product is free, bundled, one-time paid, a recurring subscription, or offered with dual pricing.
One-time: Buyers pay once per purchase.
Subscription: Buyers pay on a recurring basis for ongoing access. You can also configure how many messages are included per billing period.
Dual pricing: Offer two prices (Price 1 and Price 2) on the same product, and each one can independently be set to one-time or subscription, so buyers can choose the option that suits them best.
For a subscription price, you can choose the billing interval, such as a number of weeks, months or years (for example, every 1 month or every 2 weeks).
You can also set the number of messages included per purchase so buyers know exactly what they're getting.
⚠️ Price options not appearing at checkout? If buyers do not see a choice between payment options, the likely cause is a deprecated store theme. Go to Edit Design, select any current theme, and hit Save. This resolves the issue without changing any other product settings.
6️⃣ Set-up optionals settings
Configure any optional settings as needed. Some are as follows:
Order Bump: Offer a discounted add-on product at checkout, with a customizable design, headline, description and call to action.
Included Products: Add any products you'd like to bundle with this purchase
Affiliate Share: Set a percentage commission for affiliates so they can promote and earn from selling your product
Application Form: Turn on an application step before checkout and add your own custom questions to screen applicants. If a buyer doesn't already have a WithMe account, they can create one inline during checkout, so applying and signing up happen in one step.
Coaching Call Availability: If this product includes a coaching call, set its booking hours directly on the product. Availability is now configured per product rather than as one shared schedule for your whole account, so different products (and duplicates of a product) can each have their own hours. WithMe will flag any overlapping or invalid time slots so you can fix them before publishing.
Auto DM Public Reply: If this product's Auto DM is triggered by an Instagram comment, you can now also turn on a public reply posted under that comment, in addition to the DM. Add up to 3 custom reply lines and WithMe will cycle through them each time it replies.
7️⃣ Publish the Paid DMs on your hub or Draft it for later
Make your product live on your hub or keep it in draft to publish later when ready
📝 Note on Paid Direct Messages
Members are not limited to just text when using Paid Direct Messages. They can respond using a variety of media formats, including:
Text
Audio
Images
Videos
PDFs
Sheets or Drive documents
