What Emails Will My Customers Get from WithMe?
Whenever a customer purchases a product through your WithMe store, they’ll receive a few key emails—so they’re never left wondering what comes next.
📬 Here’s What They’ll Receive:
A confirmation email from WithMe that includes access to the product (like a file, link, or video—whatever you’ve attached).
A receipt email from Stripe for the transaction (unless it's a recurring charge—more on that below 👇).
🚨 Important Notes:
Customers only receive a Stripe receipt for their first payment on recurring memberships (not for each recurring charge).
If they bought multiple products through an upsell funnel, they’ll receive a separate confirmation email for each product.
The type of confirmation email they receive depends on the product purchased.
🧾 Breakdown by Product Type:
Digital Download or Application/Email Collection Products
→ They’ll get a confirmation email with the attached file or link.Personalized Video Response
→ Two emails:One right after purchase
Another after you upload their completed video
Calendar Booking (Book Time)
→ They’ll get a confirmation email with all the booking details.Recurring Membership
→ They’ll receive a welcome/confirmation email after the first payment (plus access info), but not for future charges.