Skip to main content

How Will My Customer Download Their Digital Product?

How Will My Customer Download Their Digital Product?

Updated this week

How Will My Customer Download Their Digital Product?

Once a customer purchases a digital product from your WithMe store, accessing it is quick and easy.

Immediately after purchase

After clicking “Join Now” on your sales page, your customer will:

  • Be redirected to their purchased digital product

  • See a Download button right away

  • Have the option to watch or view the media directly in their member portal

  • Download the file instantly from that page

There’s no waiting — access is immediate.

Accessing the product later

Your customer will also receive a confirmation email with a link to their purchased product.

If they want to download it again later, they can:

  1. Go to withme.so/login

  2. Sign in using the same method they used during purchase or account creation

  3. Access their purchase inside the creator’s hub

  4. Download the file again at any time

This means customers can always re-access their purchase, even if they lose the original email.


Did this answer your question?