Skip to main content

✉️ How to Customize Confirmation & Automated Emails on WithMe

Explains what level of email customization is available on each WithMe plan tier — from view-only defaults on Free/Starter to full editing and automation on the Marketing plan.

Updated today

✉️ How to Customize Confirmation & Automated Emails on WithMe

Great news — WithMe lets you customize the emails your customers receive! 🎉 Whether it's a purchase confirmation, a welcome message, or an automated follow-up, you have control over what your audience sees. The level of customization depends on your plan tier, so let's break it down.


📋 What Are Confirmation & Automated Emails?

Every time someone purchases your content, signs up for a membership, or takes an action on your hub, WithMe sends them an email automatically. These include:

  • Purchase confirmations — sent immediately after a successful transaction

  • Welcome emails — greeting new members or customers

  • Automated marketing emails — scheduled sequences you set up to nurture your audience

On every plan, your customers will receive these emails — but how much you can edit and automate them depends on your tier. 👇


🆓 Free & Starter Plans — View-Only Emails

On the Free and Starter plans, confirmation emails are sent automatically using WithMe's default templates. You can preview what these emails look like, but you can't edit the content, styling, or subject lines.

💡 Pro Tip: Even on the Free plan, your branding (logo and hub name) will appear in these emails — so make sure your branding is set up under Settings!

WithMe platform screenshot

💡 Pro Tip: Once you upgrade, start by customizing your purchase confirmation email — it's the first thing new customers see, so make it count! 💪

Did this answer your question?