🏠 Understanding the Hub: What Your Members See
Your Hub is your members' home base — it's where they browse your products, access courses, join your community, and consume any free content you've made available. But what exactly do they see when they land there? Let's walk through it! 🎉
🔓 Free vs Paid: Two Different Experiences
When someone visits your Hub, what they see depends on whether they're a free visitor or a paying member:
Free Visitors
Anyone can visit your Hub without signing up. They'll see your branding, product listings, and any content you've marked as free — but locked content shows a purchase prompt instead of the full material.
Paid Members
Once someone purchases a product, they unlock everything included in that specific product — courses, downloads, community access, and more. They'll see they have access rather than a price tag on the products they own.
📚 Navigating Courses & Collections
Your courses and collections appear as product cards on your Hub. Here's how members find and navigate them:
Members land on your Hub home page and see all available products.
They click on a course or collection to open it.
Inside a course, they'll see sections and lessons laid out in order — they can work through sequentially or jump to any lesson.
Collections typically group related products together, so members can browse everything in a bundle from one place.
💡 Pro Tip: Organise your courses into clear sections with descriptive names — your members will thank you! 🙌
💬 Community & Free Content
If you've set up a community board, paying members can access it directly from your Hub. Community boards are typically tied to specific products — so members generally only see the community for products they've purchased.
For free content, anything you publish without a paywall is visible to everyone who visits your Hub, even without an account. This is a brilliant way to give potential members a taste of your expertise before they commit! 🎯
🛠️ Customising What Members See
You control the member experience from your Creator Dashboard. To manage your Hub's layout and products:
Head to Creator Dashboard, then navigate to My Hub to view your product listings, manage your memberships and courses, configure pricing, or view the phone preview.
Use Creator Dashboard → Branding to customise your Hub's look and feel.
💡 Pro Tip: Preview your Hub regularly to see exactly what your members experience. If something looks off, message us in the chat — we're happy to help! 💬