✏️ Change or Cancel Before It Sends
If you scheduled an email broadcast for later, you can change the date and time or cancel it completely. This works as long as sending has not started yet.
📅 How to Change the Scheduled Time
Go to your scheduled broadcast in your broadcasts list.
Open the broadcast's details and select Change date and time.
Pick a new date and time, then select Save new time.
Your broadcast stays in Scheduled status with the updated time shown.
🗑️ How to Cancel a Scheduled Broadcast
Open the scheduled broadcast's details.
Select Cancel broadcast, or select Keep broadcast if you change your mind.
Once you cancel, the broadcast is removed from your list. If sending had not started, no emails will go out to your audience.
⏱️ If Sending Has Already Started
Scheduled sends begin automatically once your chosen time arrives. If you try to change or cancel a broadcast after sending has already started, you'll see a message letting you know the schedule could not be changed or cancelled.
Instead, you'll see the latest status of your broadcast, so you always know where things stand.
If you get stuck, message us from the chat bubble and we will help.