When you filter your customers list by a community, you'll now see everyone who has access to that community. This includes customers who got access directly, customers who got access through a course that has that community attached, and customers who got access through a bundle.

If a customer has more than one way of having access to the same community, for example a direct membership and also a course attachment, they appear once on the list, not twice.

If you try to add a customer to a community and they already have access through a linked course or bundle, you'll still see the message "User already has access to this product". This does not create a duplicate entry.

If a customer bought a course but genuinely has no access to the linked community, you can still add them to the community. Once added, they'll appear once on the community filter.

If you don't see this update reflected for existing customers, your customer list may need to be refreshed or rebuilt. Message us from the chat bubble and we can help with that.

If you get stuck, message us from the chat bubble and we will help.