Keep your members engaged and thriving and connect with them directly with your platform's community board. These are top tips on how to do it!
Show up!
The number one rule? Show up. You canât expect your members to hang around if youâre not there so be consistent, check in frequently and remember, youâre the host! If youâre there, your community will be too.
Post your schedule
If you host regular live classes or perhaps upload new on-demand workouts on specific days, then make sure your community know about it - especially when it comes to lives, you obviously canât expect people to be there if you donât let them know theyâre happening. People also appreciate being able to plan their weeks, especially if theyâre fitting it in around work/family/life - so giving them a heads up on when to expect new content [and what kind of content] will keep your community present and engaged.
Share new videos
Youâve put your time and energy into creating your content, so obviously you want to shout about it. Before heading straight to social, share it with your current community ensuring they are the first to know. Donât forget to share the link and/or the details of how to access, most of the time people are more likely to engage with something if itâs easy and straightforward!
Ask questions
Remember that the board is, at itâs core, a place to chat so give your community the chance to engage by asking the questions and make the conversation 2-way. Some examples could be:
Have you tried X class this week?
What are your goals this month?
What kind of content would you like to see more of?
Would you be interested in X [e.g X = a live class this week? / a workshop on X technique etc.]
These questions could also include asking for feedback. For example:
What did you think of the style of class we did in the live on Monday?
Do you prefer 60 minute classes or 30 minute?
Would you like more live classes?
Would you like written fitness guides to accompany the on-demand videos?
Hosted a live stream? Head to the community board for the âcool-downâ
The vibe after a great class is often the best kind of vibe - everyone is buzzing, high on endorphins and full of energy - so donât let that go to waste just because youâre not in a studio together! Jump onto the community board and encourage your members to do so too and keep the energy going. Itâs likely people will have questions so this gives them the space to ask without having to dm you elsewhere.