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How to Shut Down or Disable an Active WithMe Community

How to Shut Down or Disable an Active WithMe Community

🛑 How to Shut Down or Disable an Active WithMe Community

If you no longer want a community to remain active on your Hub, you can remove it. If you later want to use it again, contact support to check what can be restored or needs to be set up again.


Deleting a Community

  1. From your creator dashboard, go to My Hub in the left-hand menu.

  2. Scroll down to the Community tab — here you’ll see all your active communities.

  3. Locate the community you want to delete and click the three dots on the right-hand side.

  4. Select Delete from the drop-down menu.

  5. Confirm by clicking Delete Community in the confirmation message.

✅ The community has now been deleted, unless it still has active subscribers. If it does, you'll need to cancel all active subscriptions first before the delete will go through.


Reactivating a Community

If you want to bring back a previously deleted community:

The team can check the community and advise on restoration. Removed bundle connections and cancelled subscriptions may need to be set up again; do not assume that restoring the community recreates them automatically.

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