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Why Do I Have to Include a Physical Address to Send Marketing Emails?

Why Do I Have to Include a Physical Address to Send Marketing Emails?

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Why Do I Need to Include a Physical Address When Sending Marketing Emails on WithMe?

When using WithMe to send Email Sequences or Broadcasts, you'll be asked to include a valid physical address before your email can be sent. This isn’t just a formality—it’s an important part of staying compliant with email marketing laws and maintaining trust with your community.

Here’s why including a physical address matters:

📬 It’s About Transparency and Trust

Your audience wants to know that there’s a real person—or business—behind the message. Adding a physical address shows that you’re legitimate and makes your communication feel more trustworthy.

✅ It’s the Law

Including a physical address is required under laws like the CAN-SPAM Act in the U.S. This act was created to reduce spam and make sure people have the option to opt out of unwanted emails. Not following this rule can lead to fines or other legal trouble.

🔍 It Helps Identify Legitimate Senders

A physical address helps recipients verify that the email really came from you. This is especially important in an age where spam and phishing are common. With a clear return address, people are more likely to feel safe opening and engaging with your messages.

📞 It Makes You More Accessible

Sometimes your community might have questions, feedback, or concerns. Including a physical address gives them one more way to reach out if they need to.


Keep in mind that laws differ depending on where you and your audience are located. For example, users in the European Union are also subject to the GDPR, which includes its own rules around email marketing. It’s always a good idea to check the local regulations that apply to your situation.

Including your physical address is a small step that goes a long way toward building trust and keeping your WithMe communications compliant.

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