Weāll be sad to see you go, but if you need to end your subscription, for whatever reason, this simple guide will show you how.
How to Cancel a Membership on Desktop (Web Version)
Follow these steps to cancel a membership from your desktop:
Go to the creatorās page and make sure you're logged in to your account.
Click your username in the top right corner of the screen.
From the dropdown menu, select āSettings.ā
At the top of the Settings page, click on the āMembershipsā tab.
Youāll see a list of your active memberships.
Find the one youād like to cancel and follow the prompts to cancel it.
Before you leave completely, perhaps you'd just like to downgrade your membership instead?
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How to Cancel a Membership on WithMe Mobile App
If you're using the WithMe app on your phone and want to cancel a membership, follow these steps:
Open the WithMe app on your phone.
Tap the icon in the top-right corner ā it looks like a circle with two lines inside (not a traditional hamburger menu).
Select āSettings.ā
On the Profile page, tap on the āMembershipā tab located at the top center of the screen.
Find the creator whose membership you want to cancel. Tap the dropdown arrow next to their name.
Tap āCancel.ā
On the cancellation confirmation page:
Choose a reason for cancelling.
Add any feedback in the required text field.
Tap āConfirm Cancellation.ā
š” Note: A confirmation page will open in your browser. After cancelling, tap Back to WithMe App. If the membership still appears active, refresh the app.
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Downgrade your Membership:
1] Navigate your way to your "memberships" page by following the instructions above. Click on the green "change" button for your selected membership and from here you can downgrade to another tier.
2] Alternatively, on the yellow banner of the creator's page, youāll see a button that reads āsubscribedā - spoiler, this is what you click on next.
3] From the pop-up window that appears, youāll be able to choose to downgrade your membership.