Keep your billing information up to date by updating your payment method for any memberships linked to your WithMe account. This guide will walk you through the process step by step.
Step 1: Log in to Your Account
Go to www.withme.so/login on a desktop or mobile browser (note: this cannot be done through the app). Enter your login credentials to access your account.
Step 2: Open Settings
Click on your username in the top-right corner of your screen. From the menu, select Settings.
Step 3: Go to Billing
In your account settings, click Billing from the top menu. This section contains all your payment and transactions.
Step 4: Update Payment Method
Click the Update Payment Method button. You will be redirected to the Stripe page, which securely manages all payment information for your memberships.
Step 5: Select the Membership to Update
On the Stripe page, you’ll see a list of all your active memberships and their linked payment methods.
Find the membership whose payment method you want to update.
Click the small pencil icon next to the current card.
Step 6: Add a New Payment Method
Click Add Another Payment Method.
Enter your new card details:
Card number
Expiration date
CVV
Country
Click Update to save your new payment method.
Step 7: Need Help?
If you encounter any issues on the Stripe page, please contact Stripe Support directly, as the page is managed by them.
Tip: Always double-check that your new payment method is correctly linked to your memberships to avoid missed payments.