💳 Free Trial FAQ: Payment Details, Charges & Cancellation
Thinking about starting your free trial with WithMe? Amazing! 🎉 We know you might have a few questions about payment details, when you'll be charged, and how cancellation works. Don't worry — we've got you covered right here!
🆓 What Do I Get with the Free Trial?
When you sign up for WithMe, you get a 14-day free trial with full access to everything the platform has to offer (excluding All-In-One Marketing Hub plan's exlusive features like custom emails etc). That means you can explore all the tools, build your first product, set up your hub, and see exactly how WithMe can power your creator business — all before paying a penny! 🚀
No features are locked. No limitations on creator tools. You get the full VIP experience from day one.
💳 Do I Need to Enter Payment Details to Start?
Yes — you'll need to enter a credit card when you sign up for your free trial. This is standard practice and helps us keep your experience seamless.
📝 Note:
You do not need to provide bank account details or sort codes. Just a regular credit or debit card (Visa, Mastercard, etc.) is all that's needed!
Why do we collect payment details upfront?
Great question! Here's why:
Seamless transition — If you love WithMe (and we think you will! 😄), your subscription kicks in automatically after the trial so there's no interruption to your business.
Fraud prevention — It helps us verify that every creator on the platform is a real person, keeping the community safe and trustworthy.
No surprise setup later — You won't need to scramble to add payment info on day 14. It's already sorted!
🤑 When Will I Be Charged?
Here's the important bit — you will NOT be charged during your 14-day free trial. Zero. Nada. Nothing! 🙌
Your first charge will only happen after your 14-day trial period ends. If you've chosen a monthly plan, you'll be billed on day 15. If you've picked an annual plan, your annual payment begins on day 15.
📝 Note:
You may see a temporary hold of £1.00 or $1.00 on your card statement when you sign up. This is just your bank verifying the card is valid — it's not a charge and will be refunded automatically.
🚪 How Do I Cancel During the Trial?
If you decide WithMe isn't for you (though we'd love you to stay! 💙), you can cancel anytime during your 14-day trial and you won't be charged at all.
Here's how to cancel: link
Log in to your WithMe account
Go to Settings
Click on Billing
Select Cancel Subscription
Confirm your cancellation
Once cancelled, you'll still have access to your account until the end of the 14-day trial period. So there's no rush — take your time exploring!
❓ Still Have Questions?
We're here to help! If you have any other questions about your free trial, billing, or anything else, just reach out to our support team via the chat widget — you're not just another ticket, you're a partner. 🤝
Ready to get started? Your 14-day free trial is waiting — jump in and start building your creator business today! 🚀