🔄 How to Request a Trial Extension If Your 14-Day Trial Expired
Life happens! Maybe you got busy, maybe you were still planning your first product — whatever the reason, your 14-day free trial expired before you had a chance to explore WithMe. Don't worry — you can request a trial extension, and our team is happy to help you get back on track! 🙌
⏰ What Happens When Your Trial Expires
When your 14-day trial ends, your creator dashboard becomes inactive and you won't be able to access your Hub, products, or settings. But here's the good news — typically, your account and any setup work you've done are preserved, so when your trial is extended, everything should be right where you left it. ✅
💬 How to Request a Trial Extension
Requesting an extension takes just a couple of minutes. Here's exactly what to do:
1. Open the chat widget — Look for the blue chat icon in the bottom-right corner of any WithMe page and click it.
2. Start a conversation — Type something like: "Hi, my 14-day trial expired before I had a chance to use it. Could I get a trial extension please?"
3. Include helpful details — To speed things up, mention:
The email address associated with your account
A brief reason your trial went unused (e.g. you were travelling, waiting on content, etc.)
4. Ask for a human agent if needed — If you're chatting with our AI assistant Cassie and would like to speak with a person, just type "Can I speak to a human agent?" and you'll be connected to a member of the team. 🙋
📋 What to Expect
Once you've sent your request, here's what happens next:
Response time — Our team will get back to you as soon as possible.
What gets reactivated — When the extension is granted, your dashboard, Hub, products, and settings should all become accessible again with your previous setup work intact.
Extended trial period — The team will let you know how many additional days you've been given so you can plan your time.
🔁 Didn't Hear Back?
If you haven't received a response after a while, don't worry — just message us again via the chat widget and we'll get you sorted. We don't want you to be left waiting! 💛
❓ Quick FAQ
Is there a cost for a trial extension?
No — a trial extension is free. When you're ready to subscribe after your extended trial, WithMe is $49/mo (or $25/mo on the annual plan) with 0% commission on your sales.
Will I lose my work if my trial expired?
Typically, no. Your account setup, products, and Hub content are preserved while your trial is inactive.
Can I request more than one extension?
Extensions are reviewed on a case-by-case basis. Just reach out via chat and the team will do their best to help.