⏳ What Happens If I Don't Use My Free Trial?
Great question! Life gets busy, and sometimes you sign up for something exciting but don't get around to exploring it right away. Here's everything you need to know about your WithMe free trial — even if you haven't logged in once. 💡
🕐 Your Trial Still Counts Down
Your free trial period starts the moment you sign up — whether you build your Hub, upload products, or never log in at all. The clock doesn't pause based on activity, so those days are ticking from day one!
During your trial you have full access to every feature on the platform — there's only one plan at $29/month ($25/month on annual billing), and WithMe takes 0% commission on your sales. No hidden tiers, no feature gating. 🎉
💳 What Happens When the Trial Ends?
When your trial expires, your payment method is typically charged automatically for your first month ($29) or your annual plan ($25/month billed yearly), depending on what you selected during sign-up. This happens regardless of whether you used the platform during the trial.
💡 Pro Tip: If you're not sure you want to continue, make sure to cancel before your trial ends to avoid being charged!
💸 Already Been Charged? Here's What to Do
If your trial ended and you were charged but didn't intend to continue, don't panic! Reach out to our support team right away:
Tap the chat icon (💬) in the bottom-right corner of your dashboard or on withme.so.
Let us know you'd like to cancel and request a refund.
Our team will get back to you as quickly as possible. If you don't hear back within a day, message us again — we're here to help! 💬
🤔 Not Ready to Cancel? Consider a Trial Extension!
If you're still curious but just ran out of time, message us in the chat and ask about a trial extension. We totally understand that life happens, and we want you to have a fair chance to explore everything WithMe has to offer. 🚀