Say hello to Auto DMs, your new favourite way to turn every comment into a tracked, auto-replied DM that quietly moves people toward your offers. 🚀

Connect your Instagram, set a keyword, link the right offer, and let WithMe do the follow-up for you, without you ever missing a beat. ✨

Auto DMs listen for the keywords you choose across your Instagram comments. When someone drops that magic word, WithMe automatically DMs them the reply you've set up, with a link to whatever offer you want to promote. 💡

Every send, click, and interaction is tracked so you can see exactly what's working.

Your link can send as a tappable button instead of a bare URL, with your own label on it, but only when it's the only link in a short message on its own line. If the message has two or more links, the link is placed mid-sentence, or the message is quite long, the link shows as plain text instead. Replies you get back land in your own Instagram inbox, so you're the one who follows up. 💬

💡 Pro Tip: Great keywords are simple and memorable, think "LINK", "START", or the name of your offer. Tell your audience the exact word to comment, and watch the replies fly. 🔥

Head to the new Auto DMs section in your WithMe dashboard and connect your Instagram account. This gives WithMe permission to listen for keywords and reply on your behalf. ✅

Auto DMs itself is open to every creator, you don't need to be on any special list to see or use it. Importing automations from ManyChat is currently limited to one specific account and isn't available to creators generally. Right now, Instagram is the only platform supported for new automations.

Inside Auto DMs, hit New automation, choose the keyword you want WithMe to listen for (e.g. "LINK" or "START"), and write the reply you'd like sent when someone uses it. Keep it warm, personal, and short, like you'd DM a friend. 💬

While you're creating or editing an automation, you can hit Back to automations above the tabs to return to your automation list without saving. Selecting the Automations tab while it's already active does the same thing. Both of these discard any unsaved changes, just like Cancel, and are blocked while a save is still in progress. Switching between the other tabs (Overview, Automations, Posts) keeps your unsaved changes intact.

💡 Pro Tip: Match the keyword to the call-to-action in your post so your audience knows exactly what to comment. 🎯

By default your automation listens across All posts, but you can switch to Pick posts to choose specific ones, or Next post to target only the next post you publish.

Next post automations only support the comment trigger, so follower-only gating options tied to other triggers aren't available for them.

Hit Arm next post and the automation waits until you publish a new post, an older, already-published post won't bind to it. Once you publish, the automation checks for it and binds to the first verified post, showing its thumbnail. You can also hit Check for published post to trigger that check yourself instead of waiting.

Pausing a waiting or bound Next post automation keeps its original arming time. Hitting Cancel waiting returns it to an unarmed Next post draft.

If another automation already uses the same keyword on the post yours binds to, you'll see a conflict message asking you to pause the other automation or choose a different keyword.

Duplicating an automation that's bound to or waiting on a next post creates a new automation reset to an unarmed Next post state, with no media and only the comment trigger, rather than copying the bound post.

Attach a linked offer to your automation, that's the product, course, freebie, or checkout link you want your reply to promote. When someone triggers the keyword, WithMe drops the offer link straight into their DMs so they can tap through and buy (or sign up) in seconds. 🛒

Keep in mind Meta doesn't guarantee delivery of every DM: people with private accounts, or some people who don't follow you, may not receive it. There's a 12-hour cooldown per commenter, so if the same person posts another comment with your keyword within that window, they won't receive another DM from that automation until it passes.

💡 Pro Tip: Point the link at whatever you're currently pushing, a new course launch, a free download, or your bestseller. You can swap it any time. 🔄

Head back to the Auto DMs dashboard to see how each automation is performing, sends, clicks, and interactions are all tracked in one place so you can spot the keywords and offers that convert best. 📈

💡 Pro Tip: Let an automation run for a few posts before tweaking, small changes to the keyword or reply copy can unlock a big jump in click-throughs. 🔥

You're in the driver's seat. Every automation has its own toggle, and there's a global kill switch that pauses all Auto DMs instantly, perfect for when you're running a launch, taking a break, or just want a moment of quiet. 🌿

If you're already using ManyChat or another auto-DM tool on this account, turn it off first, two tools replying to the same comment can double-DM your fans and get your account flagged by Instagram.

💡 Pro Tip: Turn on Auto DMs before your next post that says "comment X for the link", you'll capture every single interested viewer without lifting a finger. 🙌

Ready to let your comments do the selling? Head into Auto DMs and set up your first automation today. 💬✨