WithMe has added a Delivery tab in Email Marketing to help you understand delivery health, test your emails, and protect your sending reputation. You’ll also see safeguards around broadcast delivery, giving you more visibility before and after you send. 🎉

In Email Marketing, open the Delivery tab to find your delivery-health information and any current sending restrictions. Review this area before launching a broadcast, especially if WithMe indicates that your ability to send may be limited.

Reputation limits protect your sending. If your bounce rate or spam complaint rate starts climbing, Email Marketing shows a "Your delivery numbers need attention" banner with your rate, the warning level and the level where sending stops. If a rate goes past the stop level, sending stops and you see "Your sending is blocked". See the Delivery tab for your numbers and tips.

If a restriction appears, review the displayed details before trying to send another broadcast. These protections are designed to support healthier email delivery while showing you what is affecting your sending. 💪

Leaving your 'From Name' blank or unfamiliar, and sending without a connected custom sending domain, makes recipients more likely to mark your email as spam, which can trigger a sending restriction.

Setting a proper From Name and connecting your own custom sending domain improves deliverability and reduces the risk of a sending restriction. You can check these deliverability settings, including your From Name, on the Delivery tab.

A test send lets you check an email before it reaches your audience. Open the broadcast you’re preparing, choose the available test send option, and follow the on-screen prompts to send the test. Then check the received email for layout, wording, links, images, and any obvious formatting problems.

A successful test confirms how the message appears in the receiving inbox, but it does not override the sending limits or guarantee that the full broadcast can be sent. Check the Delivery tab for delivery health and restrictions before starting the broadcast.

Large broadcasts go out in batches, starting with a small trial batch. After each batch we check how many emails bounced or were marked as spam before the next one goes out. While we wait, the broadcast shows Trial batch sent. It carries on by itself.

If too many emails in a batch bounced or were marked as spam, the broadcast shows Held. A Held broadcast does not restart by itself. The people who have not received it yet are kept, so nothing is lost. Message us from the chat bubble and we will go through it with you. Please do not copy the broadcast and send it again.

Every status is explained in Email Marketing: what each status means.