Skip to main content

🎟️ How Customers Book a Webinar

Explains how customers identify and book a Webinar product using the Reserve Place button and what confirmation emails they receive.

🧑‍🏫 Finding your Webinar

Customers see your Webinar listed with a 'Webinar' badge so it stands out from your Coaching Calls and other products. This badge appears wherever the webinar shows up, including your product lists, your library, and your dashboard.

🎫 Booking a place

Instead of a regular checkout button, customers see a Reserve Place button on your webinar listing.

  1. The customer finds your webinar in your product list or library, identified by its 'Webinar' badge.

  2. They click Reserve Place to start checkout.

  3. They complete payment, claim a free spot, or redeem a 100% coupon to secure their spot for the scheduled session.

📧 What customers receive

Once a customer books a place, they land on a 'You're in' confirmation screen instead of being sent straight to the outside join link. If the webinar has WithMe-managed scheduling and they haven't picked a time yet, this screen lets them choose one. They also get a purchase link confirming their order, an invitation to the webinar, and a confirmation email with your personal message (if you set one), the date and time in their own time zone, the join link, and an Add to calendar option.

These emails make sure customers always have a record of their booking and know when and how to join.

👀 Keeping webinars separate

Because webinars carry their own badge and are grouped separately from coaching calls, customers can quickly tell which of your sessions are group webinars and which are one-to-one coaching calls.

If you get stuck, message us from the chat bubble and we will help.

Did this answer your question?