💳 Understanding the Stripe Status Banner on Your Dashboard
WithMe shows a Stripe status banner on your dashboard based on the real state of your Stripe account. It only appears when there is something to tell you.
🔌 Before You Connect Stripe
If you have never connected Stripe, you will not see a Stripe banner anywhere on your dashboard, including Home, the product picker, your offer forms or the Payouts page.
On the Payouts page, you will still see a Connect Bank Account card. Use that card to start connecting your Stripe account.
⚠️ Action Needed: Overdue Details
If Stripe needs a detail from you and it is now overdue, but your payments and payouts are still working, the banner says: 'Action needed in Stripe: some details are overdue.'
The message explains that payments and payouts still work for now, but you should fix this soon to avoid a pause. Select Fix in Stripe to resolve it. This banner cannot be dismissed until the issue is fixed.
⛔ Action Needed: Payouts Paused
If Stripe has actually paused your payouts, the banner changes to: 'Action needed: Stripe has paused your payouts.'
It includes the specific reason Stripe gave for the pause, along with a Fix in Stripe button. This banner also cannot be dismissed until it is resolved.
✅ Other Statuses
You may also see a banner if Stripe is still checking your details, if your details are due soon, or if your account has been closed or paused by the platform. If your account is fully set up and healthy, no banner shows at all.
If you get stuck, message us from the chat bubble and we will help.
