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Why a promo code may expire at the wrong time

Learn why older promo codes may still show an incorrect expiry time and how to fix it.

⏰ Why a promo code may expire at the wrong time

If a promo code expires earlier or later than you expected, it may be because of how its expiry time was saved before a recent fix.

🗓️ What changed

Promo code expiry dates are now saved and shown in your own local time. Before this fix, some promo codes could end up expiring hours early or late, depending on your timezone.

🔁 Why older codes may still be wrong

This fix only applies to promo codes you create or edit from 2026-11-11 onwards.

Promo codes created before 2026-11-11 keep their original expiry time, even if that time was incorrect. These older codes are not automatically corrected.

✅ How to fix an incorrect expiry time

If you have a promo code from before 2026-11-11 and its expiry time looks wrong, the best way to fix it is to recreate the code.

  1. Go to Create promo code or open Create New Promo Code.

  2. Set up the promo code again with the same details you want, including the discount and code name.

  3. Pick the expiry date and time you want it to end.

  4. Save the new promo code. It will now expire at the exact local time you picked.

Once recreated, the promo code list will show the expiry time correctly, matching your own local time.

If you get stuck, message us from the chat bubble and we will help.

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