Entered the wrong email? Made a typo? Moved to a new email address? It happens! You can change your account email yourself from your profile settings.
âď¸ Change your email
Your new email becomes the one you use to sign in. Your receipts and messages go to it too.
Open Settings (or go to More > Settings & account).
Select the Profile tab.
Below your current email, select Change email.
In New email, type your new email address.
In Type the new email again, type it a second time to confirm.
Tick I have checked this email address is correct.
Select Change email.
The Current email box shows the address you use now, so you can compare. You can't paste into Type the new email again, so type it out. You can only select Change email once both boxes are filled in and the box is ticked.
â ď¸ If you see an error
If the new address isn't a valid email format, you'll see an error asking you to enter a valid email address.
If the two entries don't match, you'll see an error saying they don't match.
If you enter the email you already use, you'll see an error saying that's already your email.
If another account already uses that address, you'll see an error asking you to use a different one. If the address is yours, contact us.
If the address can't receive mail, you'll see an error asking you to check it and try again.
If your session has ended, you'll see an error asking you to sign in again. Sign in, then try again.
If you're signed in as an admin acting as another account, you can't change that account's email. The account owner needs to change it themselves.
If you get stuck, message us from the chat bubble and we will help.