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💬 How to Set Up Paid Direct Messages

💬 How to Set Up Paid Direct Messages

Updated over a week ago

With Paid Direct Messages, you can monetize your inbox and manage all communications with your audience from one place. This feature allows members to send you a message by paying per message — and you can reply however you prefer: text, audio, video, or even a document!

🎥 A video walkthrough is included in the setup to help guide you visually.


🔧 Steps to Set It Up:

  1. Go to “My Platform”
    From the left-hand menu on your dashboard.

  2. Scroll to the bottom and click “+ Add Product.”

  3. Select “Custom Product.”

  4. Set:

    • Price per message

    • Message length limit (in number of characters)

  5. Click “Next” and then “Activate Message.”


📥 How It Works for Members:

  • Members will pay the set price to message you.

  • You’ll receive the message in your inbox and can respond with text, audio, video, or PDF/doc — your choice!


💡 Subscription Integration:

If you offer subscriptions, you can include a free message quota as part of the membership perks.
Example: If a plan includes 5 messages/month, members can use those before being charged per message.


🧭 Managing Messages:

  • Head to the “Messages” tab on the left menu.

  • Here, you can:

    • View the full thread between you and a member


    • See how many messages they have left if they’re on a subscription


    • Use the dropdown at the top to navigate between all message threads


If you need help setting this up or want suggestions on pricing, just drop us a message — we’re happy to help!

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