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💬 How to Set Up Paid Direct Messages

💬 How to Set Up Paid Direct Messages

With Paid Direct Messages, you can monetize your inbox and manage all communications with your audience from one place. This feature allows members to send you a message by paying per message — and you can reply however you prefer: text, audio, video, or even a document!

🎥 A video walkthrough is included in the setup to help guide you visually.


🔧 Steps to Set It Up:

  1. Go to “My Hub”
    From the left-hand menu on your dashboard.

  2. Scroll to the bottom and click “+ Add Product.”

  3. Select “Custom Product.”

  4. Set:

    • Price per message

    • Message length limit (in number of characters)

  5. Click “Next” and then “Activate Message.”


📥 How It Works for Members:

  • Members will pay the set price to message you.

  • You’ll receive the message in your inbox and can respond with text, audio, video, or PDF/doc — your choice!


💡 Subscription Integration:

If you offer subscriptions, you can include a free message quota as part of the membership perks.
Example: If a plan includes 5 messages/month, members can use those before being charged per message.


🧭 Managing Messages:

  • Head to the “Messages” tab on the left menu.

  • Here, you can:

    • View the full thread between you and a member


    • See how many messages they have left if they’re on a subscription


    • Use the dropdown at the top to navigate between all message threads


If you need help setting this up or want suggestions on pricing, just drop us a message — we’re happy to help!

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