đ¤ Why Is My Account Balance Negative on WithMe?
If your WithMe account balance shows a negative amount, itâs usually because Stripeâour payment processorâhas withdrawn funds for one of the following reasons:
A refund was issued for a customerâs purchase
A chargeback or dispute occurred (Stripe holds the funds while it's being reviewed)
An adjustment was made to correct a payment or processing error
Stripe needed to collect funds for WithMe-related services or fees
Donât worryâthis doesnât necessarily mean anything is wrong with your account. These are normal parts of managing digital payments and subscriptions.
If you're unsure why your balance is negative or need help navigating a dispute, reach out to our team anytime at support@withmeplatform.com and weâll guide you through it.