You can download a paid digital product by logging into your WithMe account and clicking the Download button shown right below to or inside your purchased product.
Step-by-step: Download your digital product
Go to https://withme.so/login.
Log in using the same login method you used at the time of purchase (email/password, Google, or Apple).
After logging in, you’ll directly see the creator’s hub with all their products.
Follow the steps below based on what you see on the screen.
If you see tabs on the creator’s hub (web or app)
Click the Digital Product tab (or the tab name set by the creator).
Locate the digital product you purchased (won't have locked icon on it depicting you have access to it).
The Download button will appear right below the product.
Click Download.
The file will download to your device.
If you see all products listed on one page (web)
Scroll through the page to find your digital product.
Your purchased product will have a green “Purchased” tag on it.
Click on the product tile or listing.
Scroll to the bottom of the product page.
Click Download.
The file will download to your device.
What counts as a digital product
Digital products are single media items such as:
E-books
Video files
Live stream recordings
Planners
Cards and similar downloadable content
Important notes
Only paid digital products (such as e-books, guides, videos, planners, or recordings) are downloadable.
Free digital products are not downloadable for security reasons.
You must log in using the same account and sign-in method used during purchase.
It's not necessary to download the digital product for consumption, you can watch/read/view them on the hub itself.
Expected outcome
After following these steps, your purchased digital product will be successfully downloaded to your device.
If you can’t see the download button
Confirm you’re logged in with the correct email and login method.
Check that the product shows as Purchased.
Try using the link from your purchase confirmation email.
If the issue continues, contact support via chat and share:
The email used for purchase
The product name
The creator’s name