Collecting Information from Customers During Checkout

Can I collect more info from my customers during checkout?

Absolutely! Whether you want to ask your customers questions before they book a call with you, collect a shipping address for a physical product, or learn more about how they found you, WithMe makes it easy to collect extra info during checkout.

Here’s how you can do it:

Head over to any product > click into the Checkout tab > then scroll down to the Collect Info section.
Click on +Add Field and choose from the following types of questions:
- Name (collect your customer’s name, shown in your customer management view)
- Address (for a shipping or mailing address)
- Multiple choice
- Checkboxes
- Dropdown
- Text
- Multi-line text

For each field you add, you can set a custom label and mark it as required or optional.

Simply add the questions you need, and you’ll be able to gather the info you want directly from your customers!

📦 Selling a physical product? Add the dedicated Address field to collect a shipping address at checkout — see Can I Sell Physical Products with WithMe?