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How Do I Manually Give Access or Add a Customer to a Product?

Need to add a customer to one of your products manually? We’ve got you covered.

✅ Add a Single Customer

If you’d like us to add a specific customer:

  1. Send us the customer’s email address.

  2. We’ll create an account for them and grant access to the product.

  3. Once added, we’ll share a temporary password with you.

    • You can forward this password directly to the customer, or

    • They can use the “Forgot Password” option on the login page to set their own.

✅ Import Customers in Bulk (via CSV)

If you need to add multiple customers at once:

  1. Forward us your CSV file of member emails.

  2. We’ll import them into the system and grant access to the product.

  3. Once done, we’ll provide you with a CSV file containing member emails and temporary passwords.

    • You can share the passwords with members, or simply instruct them to reset via “Forgot Password.”

That’s it — easy and hassle-free! 🎉

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