Thinking about cancelling your creator subscription — or already have? Don't worry — we've got you! Here's exactly what happens to your content, storefront, and members so there are no surprises. 💡
🗂️ Your Uploaded Content
We know you've poured time and energy into building your content library — and we respect that. Here's the good news:
Your content is not deleted immediately. When you cancel your creator subscription, your uploaded videos, collections, and membership posts are retained on our servers for a grace period.
You won't lose everything overnight. After cancellation, your content remains stored so you have time to make decisions about your next steps.
📝 Note: If you want to download or back up any of your content before cancelling, we recommend doing so while your subscription is still active. That way, you have full access to everything!
🏪 Your Hub & Profile
Once your creator subscription ends:
Your hub goes offline. Your public WithMe hub at
withme.so/your-usernamewill no longer be visible to new visitors.Your branding and settings are saved. If you decide to come back, you won't need to rebuild from scratch — your hub configuration stays on file. 🎉
👥 Your Existing Members
This is a big one — so let's be clear:
Active members will no longer be billed through your WithMe hub once it goes offline.
Members lose access to your gated content when your creator subscription ends.
Member data is retained so that if you reactivate, you can reconnect with your audience.
📝 Note: We strongly recommend letting your members know ahead of time if you plan to cancel. A quick message goes a long way! 💬
🔄 Want to Come Back? Reactivating Is Easy!
Changed your mind? We'd love to have you back! Reactivating your creator subscription is simple:
Log in to your WithMe account at withme.so
Click Settings in the left-hand sidebar
Switch to the Billing tab and choose Reactivate Subscription
Confirm your plan — you're back in business! 🚀
Your content, hub settings, and member data will be restored, so you can pick up right where you left off. No rebuilding. No starting over. Just you, back in action. ✅
💬 Still Have Questions?
You're not just another ticket — you're a partner. If you have specific questions about your content, billing, or what happens next, reach out to our support team anytime via live chat or email. We're here to help! 🌟