🔍 Troubleshooting: Course Lessons Not Appearing After Saving
So you've added lessons to your course, hit save, and… they've vanished into thin air? 😱 Don't worry — this guide will walk you through every troubleshooting step and tell you exactly when it's time to get our support team involved!
✅ Step 1: Rule Out the Basics
Before we dig deeper, let's make sure the usual suspects aren't causing the issue:
Clear your browser cache — hit Ctrl + Shift + R (or Cmd + Shift + R on Mac) for a hard refresh.
Try a different browser — sometimes browser extensions or cached data can hide updates.
Log out and log back in — this forces a fresh session and can resolve stale UI states.
💡 Pro Tip: Incognito/private browsing mode is a quick way to rule out cache and extension issues in one go!
🔎 Step 2: Check Your Course Structure
Head to your Creator Dashboard and navigate to Courses. Open the course in question and verify:
Click into the course from your Courses page.
Check that each lesson shows up in the module list on the left-hand side.
Click into each lesson — confirm that your media (video, text, downloads) is still attached.
Make sure the course itself is set to Published, not Draft.
Just open the chat widget on your dashboard or email us — our team will jump on it! 🚀 We take missing content seriously and will prioritise getting your lessons back up and visible.
You've got this, and we've got you! 🌟