What Is a Custom Domain?
By default, your WithMe hub lives at withme.so/yourname. A custom domain replaces that with your own URL — for example, courses.yoursite.com or yourdomain.com.
Custom domain support is included in your WithMe plan at no extra charge. You only need to purchase the domain name itself (typically £10–15/year from a registrar like GoDaddy, Namecheap, or Google Domains).
Setup Checklist ✅
Follow these steps in order to get your custom domain live:
Buy your domain — Use GoDaddy, Namecheap, or Google Domains. Choose a .com or .co for best brand recognition. Note: subdomains (e.g., shop.yoursite.com) are not supported — use the main domain.
Submit your domain in WithMe — Go to Dashboard → More → Custom Domain and submit your domain name via the request form.
Receive your DNS records — Within 1 business day, WithMe will email you 4 nameserver (NS) records. Check your spam folder if you don't see them.
Update your nameservers — Log into your domain registrar, find DNS / Nameserver settings, delete your existing nameservers, and add the 4 new records from WithMe. Do not add them alongside existing ones — replace them entirely.
Wait for propagation — DNS changes typically take 1–4 hours, sometimes up to 48–72 hours. WithMe monitors propagation and completes setup automatically once your domain resolves. No further action needed on your end.
💡 To check propagation status, visit dnschecker.org and enter your domain — green checkmarks mean it's working globally.
After Your Domain Goes Live
Your content, members, and products automatically move to the new URL.
Your old withme.so/yourname link will redirect to your new domain.
You're ready to promote your new domain everywhere.
Detailed Guides & Troubleshooting
Use these articles for step-by-step help at each stage:
📋 Custom Domain Setup — FAQ & Troubleshooting Guide — answers to every common question, from "do I need a domain?" to "why isn't mine working?"
🔧 How to Configure DNS Settings and Nameservers for WithMe — registrar-specific instructions for adding your NS records
✅ How to Configure and Validate NS Records for a Custom Domain — confirming your nameserver records are correct
🔄 How Do I Change My Domain? — if you want to switch to a different custom domain after setup
🌐 Using a Separate Domain for Your WithMe Hub (When You Already Have a Website) — if your domain is already used for another site
⚠️ Getting a TikTok or Instagram Warning on Your Store URL? — fix social media link warnings
Need hands-on help with domain setup? Email us at friends@withme.com — our team can walk you through every step. 💛
