Skip to main content

🗑️ How to Remove a Connected Custom Domain

Explains how creators can remove a connected custom domain and optionally clean up its DNS records.

🗑️ Removing Your Custom Domain

If you've connected a custom domain to your storefront, you can remove it at any time from the Custom domain screen in the More menu.

Removing your domain does not affect your WithMe page, products or customers. Only the custom address stops working, your storefront keeps running as normal everywhere else.

✅ How to Remove It

  1. Open the More menu and go to Custom domain.

  2. Find your connected domain and select Remove.

  3. Confirm by selecting Remove domain. If you change your mind, select Keep it instead.

Once you confirm, your storefront stops opening on that domain within a few minutes.

🔄 Reconnecting Later

You can reconnect the same domain again whenever you're ready. Your WithMe page, products and customers will still be there waiting for you.

🧹 Cleaning Up at Your Domain Provider

Removing the domain in WithMe doesn't delete anything at your domain provider. If you want a clean slate, go to your provider and delete the two CNAME records you added when you first connected the domain.

This step is optional.

If you get stuck, message us from the chat bubble and we will help.

Did this answer your question?