🔎 Order links now check who you are
When someone opens an order link for one of your digital products, WithMe now checks whether they're signed in and whether they actually bought that product. This replaces a blank screen with a clear message, so buyers (and anyone else who clicks the link) know exactly what's going on.
🔐 If they're not signed in
If someone who isn't signed in opens an order link, they see "Sign in to see your order" along with a Sign in button.
They click Sign in and log in to their account.
Once they're signed in, they're sent straight back to the order they were trying to view.
This means buyers never need to hunt for the link again after logging in. It just takes them back to where they started.
🚫 If they're signed in but didn't buy it
If someone is signed in but the account they're using didn't buy that product, they see "We can't find this order" along with the email address they're currently signed in as.
This helps them spot the problem right away, since seeing the email they're signed in as makes it easy to check whether they're using the account they expect.
✅ Why this matters
Before, opening an order link without a valid purchase could just show "You're in" with nothing underneath, which was confusing for everyone involved. Now your buyers get a clear, honest message and a way to fix the problem themselves, without needing to message you first.
If you get stuck, message us from the chat bubble and we will help.