How to Pause Your WithMe Account
You can pause your Creator Hub subscription through the cancellation flow. In Settings → Billing, choose Cancel Subscription, select “Don’t need it anymore”, and enter at least 20 characters of detail. Continue to the pause offer, choose the displayed 1, 2 or 3 month option, then click Pause Subscription. Check the “Subscription paused until” date in Billing; the subscription resumes automatically after the pause period. This pauses the Creator Hub subscription; a separate AI Team subscription is not paused by this action. If you prefer to cancel instead, follow the cancellation steps below.
🚨 Ready to cancel now? Click here to start: Cancel My Subscription
How to Cancel Your WithMe Subscription
Log in to your WithMe account.
Click on Settings (bottom left corner).
Go to the Billing tab.
Click Cancel Subscription and follow the prompts to confirm.
How to Reactivate Your WithMe Subscription
Head over to WithMe Login.
Log in using your existing account credentials.
Can’t remember your password? No worries — reset it from that page.
Enter your payment details to reactivate your subscription.
After submitting, your card will be charged right away, and your WithMe page will be live again!
Before You Cancel:
If you have any member subscriptions, go to Creator Dashboard > Customers and use the three dots next to the subscription to select Cancel Subscription. This only works for members who joined after you switched Payouts to a Stripe Standard account. For members who joined before that switch, this option won't appear, so contact WithMe support with the member's email address and they'll cancel it manually (this can take up to 48 hours), otherwise your customers will keep getting charged.
Don’t forget to cash out any funds you’ve earned from Payouts before you cancel!