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How members download the WithMe app and log in

Learn how members are guided to download and access the WithMe.so App after purchasing your product.

If you joined a creator, expert or coach on WithMe, you can use WithMe on the web or on the app. Everything is tied to your account, not your phone or browser.

Download the app

You are also shown the app links:

  • In WithMe emails from your creator, such as the welcome email, new content alerts and weekly updates.

  • On the page you see right after you buy.

Log in on the web

  1. Log in with the same method you used when you joined: email and password, Google, or Apple.

  2. You land on your creator's hub, where the things you bought are unlocked.

Log in on the app

  1. Open the WithMe app.

  2. Log in with the same method you used when you joined (email and password, Google, or Apple).

  3. You land on your creator's hub, where the things you bought are unlocked.

Which login method should I use?

Use the same one you used at checkout. Your access follows your account. If you sign in with a different method or a different email, your purchases will not show up.

You do not need an account or password to buy. You only enter your email at checkout. You can set a password later.

Do I have to use the app?

No. You can use the web or the app, whichever you prefer. The app is handy if you want faster access on your phone and easier browsing of posts and collections. Anything you buy shows on both the web and the app.

If you plan to buy more, we suggest buying on the web. Purchases made in the app may include Apple App Store fees.

Forgot your password?

  1. On the login screen, tap the small "Forgot password?" link under the password field and enter your email. We send you a reset link. Check spam if it does not arrive in a few minutes.

  2. Already logged in? Click your username at the top right, open Settings, go to the Profile tab and choose Update Password.

I had access before, but now I cannot see it

This usually means you have been logged out, which can happen after an app update. Log back in with the same method. Your access has not been removed.

I cannot see what I bought

Check you are logged in with the same email and login method you used at checkout. Then log out and back in. See "Member can't access what they bought" for the full list of fixes.

Seeing a page of code when you log in?

You have landed on a technical address by mistake. Close the tab and type withme.so/login into your browser.

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Need help? Click your profile icon at the top right of the hub, choose Get Help, and send us a message with your email, the product name and your creator's name.

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