🗑️ How to Delete Your WithMe Account and Request Data Removal
Thinking about moving on? We're sad to see you go, but we want to make the process as smooth as possible! Here's everything you need to know about deleting your WithMe account and requesting removal of your data. 💛
📋 Before You Delete — What to Know
Before you request account deletion, here are a few things to keep in mind:
⚠️ This is permanent. Once your account is deleted, your hub, content, customer data, and earnings history will be removed and cannot be recovered.
💰 Make sure any outstanding payouts have been processed before requesting deletion.
📦 Download any content or data you want to keep — once it's gone, it's gone!
💡 Pro Tip: If you just want to take a break, you can cancel your subscription instead of deleting your account — that way your content stays safe if you decide to come back! 🙌
🚀 Step 1: Cancel Your Subscription
If you haven't already, you'll want to cancel your active subscription first:
Head to your Settings page in the WithMe dashboard.
Click on Billing.
Click Cancel Subscription and follow the prompts.
⏱️ What Happens Next?
Once you've sent your request:
📩 You'll receive a confirmation that your request has been received.
🔍 Our team will verify your identity (for your protection!).
🗑️ Your account and personal data will be permanently deleted within 30 days, in line with GDPR and data protection requirements.
✉️ You'll get a final confirmation once everything has been removed.
💡 Pro Tip: Under GDPR, you have the right to request a copy of all your personal data before deletion. Just mention this in your chat message and we'll provide it! 🇪🇺
❓ FAQs
Q: Is there a dedicated deletion form I need to fill out?
Nope! Just message us via chat or email. That's your formal request — nice and simple. 😊
Q: Can I reactivate my account after deletion?
Unfortunately, no. Once deleted, your account cannot be restored. You're welcome to create a brand new account anytime though! 🚀
Q: Will my customers be affected?
Yes — your hub and all associated content will no longer be accessible to your customers once the account is deleted. Make sure to communicate with them beforehand!