Migrating from Stan Store to WithMe
This guide shows what the move from Stan Store looks like: what comes across, what you set up again, and what to do before you cancel.
The migration is free with the yearly subscription ($300 / £300 / €300 a year), up to 10 GB of files. Bigger libraries are quoted first, and you pay nothing unless you agree. The free migration is not part of the monthly subscription. To see what would move from your Stan Store account before you commit, ask for a free migration check at switch.withme.so/switch. No card needed. We email you what will move, what will not, and how long it should take, within one working day.
What comes with you
Digital products. PDFs, guides, templates and downloads. We pull them from Stan Store with your login, or from files you share. See Free migration with the yearly subscription.
Courses, modules, lessons, videos (original files) and audio, if you have them on Stan. Same as above.
Customers' and subscribers' names and emails. Export your buyer and subscriber list from Stan as a CSV (Settings, then Export) and we import it. See How to Migrate Contacts from Another Platform to WithMe.
Customers' access to the right products. We set it up to match what they had.
Your branding (logo and colours), if you send them.
What you set up again
Your storefront. You set up your WithMe theme, colours and product layout. Your logo and colours come across if you send them.
Email sequences and automations. Stan's email automations do not export. You rebuild them in WithMe email flows, or buy Done For You. We do not rebuild them in the free migration.
Landing pages and sales pages. You rebuild them with WithMe's page builder, or buy Done For You. We do not rebuild them in the free migration.
Coupons, promo codes, order bumps and payment plans. You set them up again in WithMe.
Quizzes and assessments do not move.
Community. If you want a paid community on WithMe, it is ready to set up. Community comments, likes and member history do not move.
Paying customers
Card details cannot be moved between platforms, because Stan Store's payment system holds them. If you sell subscriptions, this is what we do instead:
We import your customers' names and emails and give them access to the same products on WithMe.
We keep their access free until their next billing date, so nobody pays twice.
You send them one link to restart their subscription on WithMe before Stan Store charges them again. We give you the email to send.
Keep Stan Store running until your customers have moved. Connect your Stripe account in WithMe so you can take payments.
Migration timeline
Free migration: most hubs are ready in 5 to 10 working days from when we start. We send an update at each step: started, any login code needed, and ready to check.
Your Stan Store stays live until you approve the new hub. Nothing goes live until you say so.
We ask for your Stan Store login only when we start, and use it only to download your content. Change your password as soon as we finish. See How to submit your platform login for migration.
Before you cancel Stan Store
Export your customer and subscriber list from Stan (Settings, then Export).
Download any digital product files you will re-upload. Original files make the move quicker.
Note your active promo codes and pricing.
Wait until the new hub is ready and you have approved it before you cancel Stan, so no revenue is lost during the move. Cancel only when your paying customers have moved.
Done For You is a separate product
Paid Done For You is a separate hub build. It has a 48-Hour Live Guarantee: we build your hub within 48 working hours of a complete form, or we keep working at no extra cost until it is. It also comes with a 30-day money-back guarantee: if you are not happy with your hub, you get a full refund, no questions asked.
Done For You is not the free migration. It builds a hub for you, including landing pages, and it is paid. Done For You Service
Ready to get started, or have questions about the move? Reply to any email from us, or message us from the chat in your WithMe dashboard. A person answers.