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💬 Viewing and Cancelling Subscriptions to Direct Message Products

Explains how customers can view and cancel active subscriptions to recurring direct message products.

💬 Viewing and Cancelling Subscriptions to Direct Message Products

If you have purchased a recurring direct message product, you can view and cancel that subscription at any time from your account.

🔍 How to View Your Subscriptions

  1. Log in to your account and go to your list of active subscriptions.

  2. Find the direct message product you subscribed to in that list.

  3. Check the details shown, including the billing period for that subscription.

❌ How to Cancel a Subscription

  1. Open the subscription you want to cancel from your list of active subscriptions.

  2. Select the option to cancel the subscription.

  3. Confirm the cancellation when prompted.

Once cancelled, your subscription will not renew again, so you will not be billed for future billing periods.

✅ Good to Know

Direct message products can be set up with a recurring price, which means you are billed again at a set interval, such as every few weeks, every month, or every year.

Each billing period gives you a set number of messages you can send to the creator, as shown on the product before you purchase.

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