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Membership purchase confirmation screen and email

Explains the new "You're in" confirmation screen and email membership buyers get, and how to add your personal message.

🎉 Membership Purchase Confirmation Screen and Email

When someone buys your membership, they no longer sit on a short "checkout complete, redirecting" wait. They land straight on a "You're in" screen.

🖥️ The "You're in" screen

The buyer sees a "Your membership" card with an Open your membership button. Tapping it opens the membership page right away.

If the buyer started a free trial, the screen shows a Free trial card instead, with three dates: Today, Trial ends, and Then.

If someone joins a free membership from your storefront, the screen is marked Free.

📧 The confirmation email

The buyer also gets an email titled "You're in: [your membership name]". It shows your personal message first, then "Membership. Renews monthly until you cancel." (or your price's own wording), the amount paid, and an OPEN YOUR MEMBERSHIP button.

For a free trial, the email says "Free trial until [date], then [price] a month."

For a free membership join, the same confirmation email is sent, but only the first time that buyer joins. If they leave and rejoin later, no email is sent.

If a buyer replies to the confirmation email, the reply reaches you.

✍️ Add your personal message

  1. Open your membership product in the editor.

  2. Go to Options > Confirmation Email.

  3. Type your message into the Personal message field.

  4. Your text is saved and will still be there next time you reopen the editor.

👀 Preview before you publish

In the same Options > Confirmation Email section, use Preview to see exactly what your buyer's "You're in" screen will look like.

If you get stuck, message us from the chat bubble and we will help.

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